Complex Claims Director, Financial Lines

AIG; Toronto; On-site; CAD 100,000 - 150,000; Full time

Job summary

AIG is seeking a Complex Claims Director to manage key responsibilities within a world-class claims function. The role involves overseeing complex litigation files, analyzing insurance coverage, and providing optimal claims service to clients, while ensuring work-life balance in a supportive environment.

Benefits

Comprehensive benefits package

Professional development opportunities

Work-life balance

Qualifications

• Law degree with 5+ years of legal practice is strongly preferred.
• Experience in commercial litigation or insurance coverage litigation.
• Ability to work independently with minimal supervision.

Responsibilities

• Manage a variety of complex commercial claims such as securities class actions.
• Analyze insurance coverage and issue coverage positions.
• Negotiate and settle claims within your prescribed authority.

Skills

Analytical skills

Creative problem solving

Communication skills

Organizational skills

Interpersonal skills

Education

Law degree

Job description

Complex Claims Director, Financial Lines

Join us as a Complex Claims Director to take on key responsibilities within a world-class claims function.

Make your mark in Claims

Our Claims teams are the proven problem solvers of choice for clients, delivering consistent technical excellence and showcasing our service differentiation to create an unparalleled global claims handling experience. Through a robust stakeholder feedback loop and supported by consistent processes and leadership, we take pride in delivering responsive, fair, and professional service with empathy and efficiency.

We are looking for a lawyer with 5+ years of commercial litigation experience to join our Financial Lines Claims team. You will be managing some of Canada’s largest and most complex litigation files while maintaining true work-life balance.

How you will create an impact

1. Manage a variety of complex commercial claims such as securities class actions, shareholder disputes, professional liability, employment litigation, regulatory actions, fraud investigations, alleged breaches of contractual representations and warranties, cybersecurity breaches, and privacy actions
2. Analyze insurance coverage and issue coverage positions relating to a range of specialty commercial insurance policies, such as Director & Officers Liability, Professional Liability, Employment Practices Liability, Fidelity, Pension Liability, M&A/Representations & Warranties Insurance, and Cyber Insurance
3. Assess financial exposure on claims, set reserves, and conduct presentations to senior management on high exposure losses
4. Monitor external counsel and ensure compliance with AIG’s litigation guidelines
5. Provide guidance to Financial Lines underwriters and share information that may impact their risk assessment to ensure business alignment
6. Provide optimal claims service to clients and broker partners
7. Collaborate on litigation strategy and attend mediations and pre-trial conferences
8. Negotiate and settle claims within your prescribed authority
9. Work within a team of other highly skilled and experienced claims professionals
10. Exemplify litigation and claims handling best practices

What you’ll need to succeed

1. Law degree with 5+ years of legal practice is strongly preferred
2. Experience in commercial litigation OR insurance coverage litigation OR significant experience in commercial insurance claims handling
3. Ability to work independently with minimal supervision
4. Excellent written and oral communication skills
5. Creative problem solving and analytical skills
6. Excellent organizational and interpersonal skills and ability to build relationships with internal and external business partners
7. Ability to multi-task and work collaboratively in a fast-paced team environment
8. Proficient computer skills in a paperless environment
9. Position is in Toronto or Montreal

AIG Canada is proud to be named one of Greater Toronto's Top Employers for the seventh year in a row. This award demonstrates AIG’s commitment to outstanding human resources initiatives and fostering a forward-thinking workplace.

At AIG, we value in-person collaboration as a vital part of our culture, which is why we ask our team members to be primarily in the office. This approach helps us work together effectively and create a supportive, connected environment for our team and clients alike.

#LI-NT1

Enjoy benefits that take care of what matters

At AIG, our people are our greatest asset. We know how important it is to protect and invest in what’s most important to you. That is why we created our Total Rewards Program, a comprehensive benefits package that extends beyond time spent at work to offer benefits focused on your health, wellbeing, and financial security—as well as your professional development—to bring peace of mind to you and your family.

Reimagining insurance to make a bigger difference to the world

American International Group, Inc. (AIG) is a global leader in commercial and personal insurance solutions; we are one of the world’s most far-reaching property casualty networks. It is an exciting time to join us — across our operations, we are thinking in new and innovative ways to deliver ever-better solutions to our customers. At AIG, you can go further to support individuals, businesses, and communities, helping them to manage risk, respond to times of uncertainty and discover new potential. We invest in our largest asset, our people, through continuous learning and development, in a culture that celebrates everyone for who they are and what they want to become.

Welcome to a culture of inclusion

We’re committed to creating a culture that truly respects and celebrates each other’s talents, backgrounds, cultures, opinions, and goals. We foster a culture of inclusion and belonging through learning, cultural awareness activities, and Employee Resource Groups (ERGs). With global chapters, ERGs are a cornerstone for our culture of inclusion. The talent of our people is one of AIG’s greatest assets, and we are honored that our drive for positive change has been recognized by numerous recent awards and accreditations.

AIG provides equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability, or any other legally protected categories.

AIG is committed to working with and providing reasonable accommodations to job applicants and employees with disabilities. If you believe you need a reasonable accommodation, please send an email to [e-mail].

Functional Area:

CL - Claims

AIG Insurance Company of Canada