Undergraduate And Graduate Assistant

University Of Toronto; Toronto; On-site; CAD 62,000 - 81,000; Full time

Job summary

The University of Toronto's Faculty of Arts & Science is seeking an administrative support professional for the Undergraduate and Graduate Offices. This role involves responding to inquiries, coordinating programs, and providing essential administrative support. The ideal candidate will possess strong organizational and problem-solving skills, with a commitment to fostering an inclusive environment.

Qualifications

• Minimum two years recent experience in a post-secondary environment.
• Experience providing administration for undergraduate and/or graduate programs.

Responsibilities

• Acting as the first point of contact for general enquiries.
• Providing detailed information on eligibility requirements and procedures.
• Updating and maintaining records.

Skills

Organizational Skills

Problem Solving

Time Management

Education

Advanced College Diploma

Tools

Microsoft Office

CMS

WordPress

Drupal

Job description

Date Posted: 05/15/2025
Req ID: 42982
Faculty/Division: Faculty of Arts & Science
Department: Dept of Anthropology
Campus:St. George (Downtown Toronto)
Position Number: #

Description:

About us:

The Faculty of Arts & Science is the heart of Canada’s leading university and one of the most comprehensive and diverse academic divisions in the world. The strength of Arts & Science derives from our combined teaching and research excellence in the humanities, sciences and social sciences across 29 departments, seven colleges and 46 interdisciplinary centres, institutes and programs.

We can only realize our mission with the dedication and excellence of engaged staff and faculty. The diversity of opportunities and perspectives within the Faculty reflect the local and global landscape and the need for curiosity, innovative thinking and collaboration. At Arts & Science, we take pride in our legacy of innovation and discovery that has changed the way we think about the world.

The Department of Anthropology examines the unity and diversity of humanity, human culture and society from a comparative and global perspective. Members of our department have consistently included anthropologists of international renown, and have continually produced research in a wide range of areas. As part of one of the world’s top research universities, our department conducts research that is broadly international, varying in method and theoretical frame to understand human experience in social, cultural and evolutionary contexts. Our program reflects the diversity of the field which we see as a source of intellectual excitement and strength.

Your opportunity:

Reporting to the Department Manager and with the day-to-day guidance of the Undergraduate and Graduate Administrators, the incumbent provides administrative support for the Undergraduate and Graduate Offices and back-up support for the front desk.

Undergraduate Office duties include: responding to student inquiries; assisting with administration of undergraduate programs including coordinating field courses, awards, student listservs and room allocations; assisting in updating information on undergraduate program web pages; assisting at recruitment events; assisting with general administrative duties, and assisting with special projects.

Graduate Office duties include: providing information regarding the graduate program; sending out information to students and faculty; assisting with graduate admission application processing; setting up graduate exams; administering graduate scholarships and awards; assisting at recruitment events; general administrative duties including preparing letters, forms, spreadsheets, posting information, obtaining signatures, and filing.

Your responsibilities will include:

-Acting as the first point of contact for general enquiries
-Providing detailed information on eligibility requirements, procedures and deadlines
-Checking completeness of applications
-Obtaining course information and materials from instructors
-Liaising with stakeholders to coordinate space and resource requirements
-Providing routine information on programs and events
-Updating and maintaining records


Essential Qualifications:

-Advanced College Diploma (3 years) or acceptable combination of equivalent experience.
-Minimum two years recent and related experience in a post-secondary environment providing detailed academic and other information to students, faculty, and visitors/guests.
-Experience providing administration for undergraduate and/or graduate programs.
-Experience providing administrative support to the graduate admissions process.
-Experience coordinating logistics of meetings and events.
-Demonstrated experience with student information systems (e.g. ROSI, ROSI Express, Degree Explorer).
-Experience updating documents and brochures.
-Experience with CUPE Local 3902 Unit 1, undergraduate and graduate program procedures.
-Intermediate skills in Microsoft Office (e.g. Word, Excel, Power Point).
-Demonstrated skills with web page editing (e.g. CMS, WordPress, Drupal).
-Excellent problem-solving, organizational and time-management skills.

To be successful in this role you will be:

-Accountable
-Organized
-Proactive
-Problem solver
-Resourceful
-Team player


Closing Date: 05/28/2025, 11:59PM ET
Employee Group: USW
Appointment Type: Budget - Continuing
Schedule: Full-Time
Pay Scale Group & Hiring Zone:

USW Pay Band 08 -- $62,832. with an annual step progression to a maximum of $80,351. Pay scale and job class assignment is subject to determination pursuant to the Job Evaluation/Pay Equity Maintenance Protocol.
Job Category: Student Services

Lived Experience Statement
Candidates who are members of Indigenous, Black, racialized and 2SLGBTQ+ communities, persons with disabilities, and other equity deserving groups are encouraged , and their lived experience shall be taken into consideration as applicable to the posted position.