Support Associate - Chico's

Chico's; St. Catharines; On-site; CAD 30,000 - 40,000; Full time

Job summary

Chico's is seeking a Support Associate to join their team, dedicated to providing exceptional customer service and maintaining operational excellence. This role involves processing merchandise, supporting sales operations, and ensuring a clean, organized boutique. Ideal candidates should possess strong communication skills and a high school diploma, with a preference for previous retail experience.

Qualifications

• Previous stock or cashier experience preferred.
• Ability to stand for most of the shift.
• Reliable attendance and flexible schedule including nights, weekends, holidays.

Responsibilities

• Process merchandise and ensure proper storage and replenishment.
• Support and promote the Most Amazing Personal Service (MAPS) principles.
• Maintain boutique cleanliness and organization.

Skills

Communication

Customer Service

Organization

Multitasking

Education

High school diploma or equivalent

Job description

Join our stylish team dedicated to inspiring women to express their individuality.

POSITION OBJECTIVE: The Support Associate supports a customer and product-focused sales culture, performing sales operations such as merchandise handling, stock processing, and stockroom organization. We love what we do and believe our team is the best place to work, learn, and grow!

FUNCTIONAL RESPONSIBILITIES:

Operational Excellence

• Process merchandise, ensuring proper storage, ticketing, and easy replenishment for the sales floor; reorganize merchandise to maximize stock space.
• Ensure new products are merchandised and represented timely.
• Enter receiving documents into the system, reconcile invoices, and complete store-to-store transfers and locate requests accurately.
• Process visual materials, store hardware, hangers, signage, and participate in pricing changes and markdowns.
• Monitor cash supply needs and assist with visual directives like floorsets, window changes, and signage.
• Maintain boutique cleanliness and organization.

Customer Experience

• Support and promote the Most Amazing Personal Service (MAPS) principles, offering a cohesive omni-channel experience.

Teamwork and Growth

• Promote an inclusive, collaborative problem-solving approach.
• Seek personal development opportunities and feedback.

Other duties as assigned. Duties may vary across brands.

QUALIFICATIONS:

• High school diploma or equivalent.
• Previous stock or cashier experience preferred.
• Must be 18 or older.
• Excellent communication and customer service skills.
• Strong organizational skills and ability to multitask in a fast-paced environment.
• Adaptability to company technology.
• Ability to stand for most of the shift.
• Work quickly within strict timelines and demonstrate teamwork.
• Exposure to visual merchandising is a plus.
• Effective communication via headset.
• Reliable attendance and flexible schedule including nights, weekends, holidays.

PHYSICAL REQUIREMENTS:

• Constant walking/standing (67-100% of shift).
• Occasional lifting up to 50 lbs. (1-33%).
• Frequent climbing (34-66%).

We are always accepting applications for talented individuals. Apply anytime; positions may not be currently open. Accommodation is available for applicants with disabilities. Contact your local Store Manager for assistance.

0449 348 Main Street

Chico's FAS, Inc. is an equal opportunity employer, committed to diversity and inclusion.