Support Associate - Chico's

Chico's; Stevensville; On-site; CAD 30,000 - 40,000; Full time

Job summary

Ein etabliertes Einzelhandelsunternehmen sucht einen Support Associate, der Teil eines dynamischen Teams wird, das sich auf eine herausragende Kunden- und Produktorientierung konzentriert. In dieser Rolle unterstützen Sie den Verkaufsprozess durch effiziente Warenverarbeitung und hervorragenden Kundenservice. Sie werden in einem inspirierenden Umfeld arbeiten, das Teamarbeit und persönliches Wachstum fördert. Wenn Sie eine Leidenschaft für Mode und Kundenservice haben, ist dies die perfekte Gelegenheit, Ihre Fähigkeiten in einem freundlichen und unterstützenden Team zu entfalten.

Qualifications

• Erfahrung im Einzelhandel oder als Kassierer ist von Vorteil.
• Fähigkeit, sich schnell an Unternehmenssoftware anzupassen.

Responsibilities

• Verarbeitung von Waren und Sicherstellung einer ordentlichen Lagerhaltung.
• Modellierung und Förderung der MAPS-Prinzipien für einen hervorragenden Kundenservice.

Skills

Kundenservice

Kommunikationsfähigkeiten

Organisationsfähigkeiten

Teamarbeit

Multitasking

Education

High School Diploma oder gleichwertig

Job description

Join our chic team, dedicated to a styling and social experience that inspires women to express their individuality.

POSITION OBJECTIVE:

The Support Associate is responsible for supporting a customer and product-focused sales culture where our core principles are at the forefront of all store operations. This includes performing various sales operations functions, such as merchandise handling, stock processing, and stockroom organization. We love what we do and believe that with our teams, we are the most amazing place to work, learn, and grow!

FUNCTIONAL RESPONSIBILITIES:

Operational Excellence

• Processes merchandise, ensuring items are properly stored, ticketed, and easily located for replenishment on the sales floor; reorganizes merchandise as needed to maximize stock space.
• Ensures new products are properly merchandised and represented in a timely manner.
• Correctly enters all receiving documents into the computer system, reconciles merchandise invoices to items received, and completes store-to-store transfers and locate requests accurately and timely.
• Ensures visual materials, props, signage are received and processed promptly; properly stores stockroom hardware, hangers, sign holders, etc.
• Participates in pricing changes and markdowns.
• Alerts store management to cash supply needs.
• Assists with visual directives such as floorsets, window changes, visual presentations, and signage placement as directed.
• Supports boutique cleanliness and organization.

Customer Experience

• Models and promotes the Most Amazing Personal Service (MAPS) principles, offering a cohesive omni-channel experience.

Teamwork and Growth

• Promotes an inclusive, collaborative approach to problem-solving.
• Seeks personal development opportunities and actively solicits feedback.

Other duties as assigned. This position may vary across different brands.

QUALIFICATIONS:

• High school diploma or equivalent.
• Previous stock or cashier experience preferred.
• Must be 18 years of age or older.
• Excellent communication and customer service skills.
• Strong organizational skills with the ability to multitask in a fast-paced environment.
• Ability to learn or adapt to company technology.
• Must be able to stand for most of the shift.
• Ability to work quickly within strict timelines.
• Teamwork skills.
• Exposure to visual merchandising techniques is a plus.
• Effective communication with customers, associates, and management, including wearing/using headsets.
• Regular attendance and flexibility to work nights, weekends, and holidays are required.

PHYSICAL REQUIREMENTS:

• Constant walking/standing (67-100% of shift).
• Occasional lifting up to 50 lbs. (1-33% of shift).
• Frequent climbing (34-66% of shift).

We are always accepting applications for talented individuals to join our store teams. Applications will be reviewed when positions open, and you may apply at any time. Accommodation requests for disabilities are available; please contact your local Store Manager for assistance.

Our store is located at:

1262 Market Street at Heath Brook

Chico's FAS, Inc. is an equal opportunity employer. We do not discriminate based on race, color, religion, marital status, age, national origin, physical or mental disability, medical condition, pregnancy, gender, sexual orientation, gender identity or expression, military service, veteran status, or any other protected category under law.