E-Commerce Creative, Merchandising Specialist

American Tall; Mississauga; On-site; CAD 60,000 - 85,000; Full time

Job summary

Join a leading e-commerce brand as an E-Commerce Creative, Merchandising Specialist at American Tall. This role involves developing merchandising strategies, enhancing customer experiences, and collaborating with cross-functional teams. With a focus on creativity and innovation, you'll play a vital role in shaping the brand's online presence while enjoying a supportive work culture and comprehensive benefits.

Benefits

Health coverage

Performance bonuses

RRSP matching

Professional development reimbursement

Generous vacation

Employee discounts

Flexible hours

Vibrant work environment

Social events

Community engagement

Qualifications

• 5+ years of experience in digital merchandising or e-commerce, preferably in fashion/apparel.
• Proactive, independent, and innovative mindset.
• Excellent communication and collaboration skills.

Responsibilities

• Develop digital merchandising strategies to optimize website content and product placement.
• Monitor product performance and recommend strategies to improve collection layouts.
• Lead initiatives to enhance product storytelling and create educational content.

Skills

Visual storytelling

Data-driven mindset

Organizational skills

Education

Bachelor’s degree in fashion, merchandising, marketing, or related field

Job description

Join to apply for the E-Commerce Creative, Merchandising Specialist role at American Tall.

American Tall is a thriving e-commerce brand dedicated to producing world-class quality clothing for tall men and women, up to 7’1. Founded in 2015 by a father and son duo, the brand has grown significantly and is a leader in the tall community, driven by core values of respect, passion, support, and empowerment.

This role offers a unique opportunity to join an innovative company with a supportive culture built on respect, inclusiveness, and continuous learning. We seek a creative, fashion-savvy E-commerce Creative, Merchandising Specialist to develop and execute merchandising and content strategies that enhance the customer experience and align with our brand vision.

Job Responsibilities

1. Merchandising and Content Strategy: Develop digital merchandising strategies to optimize website content, navigation, and product placement. Collaborate with Design, Merchandising, and Creative teams to curate storytelling for collections and products, ensuring alignment with the brand’s vision.
2. Product Placement and Visibility: Monitor product performance, analyze customer behavior, and recommend strategies to improve collection layouts and product sequencing.
3. Customer Education and Experience: Lead initiatives to enhance product storytelling, create educational content about product fit, fabrics, and styling.
4. Performance and Optimization: Implement A/B testing strategies, conduct market research, and leverage trends to improve the online customer experience.
5. Cross-Functional Collaboration: Work with the Senior E-commerce Manager, Creative, Design, and Marketing teams to align strategies and secure content for merchandising initiatives.

Qualifications

• Bachelor’s degree in fashion, merchandising, marketing, or related field (preferred).
• 5+ years of experience in digital merchandising or e-commerce, preferably in fashion/apparel.
• Strong visual storytelling skills and understanding of apparel fabrics, silhouettes, fit, and styling.
• Proactive, independent, and innovative mindset.
• Excellent communication and collaboration skills.

Knowledge, Skills, and Attributes

• Ability to connect product features with customer needs through storytelling.
• Data-driven mindset to refine merchandising strategies.
• Deep appreciation for apparel craftsmanship.
• Strong organizational skills and ability to prioritize tasks.

Why Join Us?

At American Tall, we value our employees and offer benefits such as health coverage, performance bonuses, RRSP matching, professional development reimbursement, generous vacation, employee discounts, flexible hours, and a vibrant work environment with social events and community engagement.