DSW: Supervisor Full-time

Designer Brands Canada; Halifax; On-site; CAD 42,000 - 62,000; Full time

Benefits offered by this job

30% store discount

Benefits package (Full Time)

Paid Time Off

Flexible scheduling

Monthly bonus potential

Employee Assistance Program (EAP)

Growth opportunities

Open Door Policy

Job summary

Designer Brands Canada is seeking a full-time Supervisor for the DSW banner to lead a store team and uphold exceptional customer experiences. You will report to the Store Manager, coach staff, and drive in-store sales, web orders, and store objectives in a fast-paced environment.

The role emphasizes leadership, collaboration, and operational excellence, with responsibilities including opening/closing the store, maintaining product knowledge, and fostering teamwork across the district.

Qualifications

• Open, approachable attitude when interacting with customers and coworkers
• Excellent customer service and strong will to assist customer needs
• Motivated and driven to achieve results
• Ability to work efficiently in a fast-paced team environment
• Openness to learn and develop new skills
• Flexibility and ability to quickly adapt to change
• Ability to assume a variety of scheduled shifts including closing shifts and weekends

Responsibilities

• Lead store environment and coach team to achieve store objectives
• Model service standards and drive exceptional customer experiences
• Maintain product knowledge and industry trend knowledge
• Coach and provide feedback as directed by Store Management
• Foster teamwork and change advocacy within store and district
• Maintain open lines of communication with Store Manager
• Open and close the store proficiently

Skills

Leadership

Customer service

Motivation

Teamwork

Adaptability

Flexibility

Shift management

Job description

Job Description

WILL YOUR SHOES TAKE YOU TO A CAREER AT DSW?

At Designer Brands Canada, we encourage you to be yourself and respect others for who they are. Our diversity makes us strong and creates an inclusive and welcoming environment where everyone’s self-expression is highly valued. We know that fostering diversity and inclusion brings out your full potential and creates an engaging environment for everyone. We believe that you, in all your uniqueness, belong at Designer Brands (Canada) and welcome all applicants. #Canyoufillourshoes?

We're looking for a (Full-time) Supervisor for our DSW banner who will put their best foot forward.

As a (Full-time) Supervisor, you will report to the Store Manager and assist in leading the store environment, which fosters inclusivity and diverse customer connections. In this role, you will be responsible role model service standards coaching and leading the team to achieve store objectives, which includes in-store sales, web orders, goals as directed by the Store Manager. Your ability to thrive in a past pace environment, collaborate and execute on operational excellence will be key to your success in this role.

Key Job Accountabilities Include But Are Not Limited To

• Assumes a leadership role with responsibility for maximizing store business results by consistently creating exceptional Customer experiences.
• Maintains exceptional product knowledge and industry trend knowledge
• Facilitates achievement of business results by role modelling a shopping experience that encourages uniquely responsive Customer service, compelling merchandise presentation and operational integrity that will encourage positive customer connections and loyalty
• Coaches and provides feedback as directed by Store Management to achieve segment success
• Fosters teamwork, collaboration and change advocacy within the store and district.
• Maintain effective, open lines of communication with the Store Manager.
• Open & closes the store proficiently

Qualifications

• Open, approachable, and outgoing attitude when interacting with customers and co-workers
• Excellent customer service and strong will to assist customer needs
• Motivated and driven to achieve results
• Ability to work efficiently in the fast-paced team environment
• Openness to learn and develop new skills
• Flexibility and ability to quickly adopt to change
• Ability to assume a variety of scheduled shifts including closing shifts and weekends as required.

Working here is a shoe lover's dream:

• a 30% discount off at our stores on regular priced merchandise.
• A competitive benefits package (Full Time Associates Only)
• Paid Time Off (Personal Days & Vacation - Full Time Associates Only)
• Flexible scheduling
• Additional benefits include monthly bonus potential, opportunities
• 24/7 support available through our Employee Assistance Program to speak with licensed counselors, work/life specialists, legal and financial assistance, and more.
• Unlimited opportunity for growth and training and development programs
• Open Door Policy and MUCH MORE

This posting is for an existing vacancy within Designer Brands Canada.

JOIN OUR RETAIL TEAM AND STEP INTO A CAREER YOU'LL LOVE

At Designer Brands Canada, we encourage you to be yourself and respect others for who they are. Our diversity makes us strong and creates an inclusive and welcoming environment where everyone’s self-expression is highly valued. We know that fostering diversity and inclusion brings out your full potential and creates an engaging environment for everyone. We believe that you, in all your uniqueness, belong at Designer Brands (Canada). We welcome all applicants. Accommodations are available upon request to individuals who self-identify as having a disability or special need.

Please advise our Human Resources team if you require an accommodation at any time during the recruitment process.

Use of Artificial Intelligence

Some roles may use artificial intelligence-enabled tools to support aspects of the recruitment process, such as resume screening. Final hiring decisions are made by hiring managers.

To view all open positions visit our Career Page at https://careers.designerbrandscanada.com/