DSW: Store Manager

DSW Designer Shoe Warehouse; London; On-site; CAD 56,000 - 62,000; Full time

Benefits offered by this job

Employee discount

Benefits package

Paid time off

Flexible scheduling

Bonus potential

EAP access

Growth opportunities

Open door policy

Job summary

Designer Brands Canada is hiring a Store Manager for the DSW banner in Ontario, responsible for leading a high-energy team, delivering exceptional customer experiences, and driving sales and operations in a busy, top-door environment.

You will report to the District Manager, recruit and coach staff, manage payroll, scheduling, and performance, and uphold the brand values of Passion, Accountability, Collaboration and Authenticity. Flexible scheduling and growth opportunities are available.

Qualifications

• Minimum 4 years of experience in progressive retail supervisory role.
• Proven success in achieving sales and profitability targets in large-volume stores.
• Proficiency with Microsoft Excel and general computer use.

Responsibilities

• Lead store team to achieve sales, service and operational goals.
• Coach, train and develop employees, manage performance and recruitment.
• Oversee scheduling, payroll accuracy and loss prevention.
• Maintain visual merchandising and brand standards across the store.
• Foster inclusive, customer-centric environment and positive staff morale.
• Communicate with district leaders and implement agile business plans.

Skills

Store leadership

Customer service

Sales targets

MS Excel

Communication

Education

Post-secondary education

Tools

Excel

MS Word

Job description

Job Description

WILL YOUR SHOES TAKE YOU TO A CAREER AT DSW?

At Designer Brands Canada, we encourage you to be yourself and respect others for who they are. Our diversity makes us strong and creates an inclusive and welcoming environment where everyone’s self-expression is highly valued. We know that fostering diversity and inclusion brings out your full potential and creates an engaging environment for everyone. We believe that you, in all your uniqueness, belong at Designer Brands (Canada) and welcome all applicants. #Canyoufillourshoes?

We’re looking for a Store Manager for our DSW banner who will put their best foot forward.

As a Store Manager at DSW, you will report to the District Manager and lead the store environment, which fosters inclusivity and diverse customer connections. In this role, you will be responsible for coaching and leading the team to achieve store objectives, which includes in-store sales, web orders, goals, recruiting, performance management, training, and development. Your ability to problem solve, thrive in a past pace environment, lead a dynamic team and execute on operational excellence will be key to your success in this role.

Key job accountabilities include but are not limited to:

• Assumes leadership role with accountability for maximizing store business results by consistently creating exceptional Customer experiences.
• Facilitates achievement of business results by role modelling a shopping experience that encourages uniquely responsive Customer service, compelling merchandise presentation and operational integrity that will encourage positive customer connections and loyalty
• Lead an operationally sound business by balancing company policies, procedures, shrink/loss prevention, payroll, reporting, and scheduling
• Recruit, manage, develop, and train top talent who have a love of shoes
• Achieves company objectives and enhance the DSW brand image by modeling our values of Passion, Accountability, Collaboration, and Authenticity/humility
• Develops and implement agile business plans to achieve results.
• Fosters teamwork, collaboration and change advocacy within the store and district.
• Maintain effective, open lines of communication with Senior Operational Managers.

Qualifications:

• Educational background: relevant post-secondary education
• Minimum 4 years of experience in progressive retail supervisory role
• Proven success in the achievement of sales and profitability targets in large volume top doors
• Positive and energetic team player with a strong leadership capability
• Proven ability to motivate others
• Proficiency in computer use, including e-mail, MS Word or other word processing program and Excel or other spreadsheet programs.
• Ability to multitask in a fast-paced environment while also being committed to creating a compelling customer experience
• Ability to work, days, closing shifts and weekends
• Mobile within a geographic area

Working here is a shoe lover’s dream:

As a Designer Brands associate, you and your eligible to;

• a 30% discount off at our stores on regular priced merchandise.
• A competitive benefits package (Full Time Associates Only)
• Paid Time Off (Personal Days & Vacation - Full Time Associates Only)
• Flexible scheduling
• Additional benefits include monthly bonus potential, opportunities
• 24/7 support available through our Employee Assistance Program to speak with licensed counselors, work/life specialists, legal and financial assistance, and more. \
• Unlimited opportunity for growth and training and development programs
• Open Door Policy and MUCH MORE

Pay:

$55,620 - $61,800 per year.

This posting is for an existing vacancy within Designer Brands Canada.

At Designer Brands Canada, we encourage you to be yourself and respect others for who they are. Our diversity makes us strong and creates an inclusive and welcoming environment where everyone’s self-expression is highly valued. We know that fostering diversity and inclusion brings out your full potential and creates an engaging environment for everyone. We believe that you, in all your uniqueness, belong at Designer Brands (Canada). We welcome all applicants. Accommodations are available upon request to individuals who self-identify as having a disability or special need.

Please advise our Human Resources team if you require an accommodation at any time during the recruitment process.

Use of Artificial Intelligence

Some roles may use artificial intelligence–enabled tools to support aspects of the recruitment process, such as resume screening. Final hiring decisions are made by hiring managers.