DSW: Assistant Manager

DSW Designer Shoe Warehouse; Newmarket; On-site; CAD 40,000 - 70,000; Full time

Job summary

Join a forward-thinking company as an Assistant Manager, where your leadership and passion for customer service will drive success. In this dynamic role, you will coach and lead a team, ensuring exceptional customer experiences while achieving sales targets. This position offers a vibrant work environment that values diversity and inclusion, empowering you to express your individuality. Enjoy a competitive benefits package, flexible scheduling, and the opportunity for growth as you step into a fulfilling career in retail. If you're ready to make an impact in a shoe lover's paradise, this is the role for you!

Benefits

30% discount on regular priced merchandise

Competitive benefits package

Paid Time Off

Flexible scheduling

Monthly bonus potential

24/7 Employee Assistance Program

Unlimited growth opportunities

Training and development programs

Open Door Policy

Qualifications

• Proven success in achieving sales and profitability targets.
• Strong leadership capability and ability to motivate others.

Responsibilities

• Lead the store team to achieve sales and operational goals.
• Foster exceptional customer experiences and loyalty.

Skills

Leadership

Sales Achievement

Customer Service

Problem Solving

Team Collaboration

Multitasking

Tools

MS Word

Excel

Email

Job description

Job Description

WILL YOUR SHOES TAKE YOU TO A CAREER AT DSW?

At Designer Brands Canada, we encourage you to be yourself and respect others for who they are. Our diversity makes us strong and creates an inclusive and welcoming environment where everyone’s self-expression is highly valued. We believe that fostering diversity and inclusion brings out your full potential and creates an engaging environment for everyone. We welcome all applicants. #Canyoufillourshoes?

We’re looking for an Assistant Manager for our DSW banner who will put their best foot forward.

As an Assistant Manager, you will report to the Store Manager and assist in leading the store environment, which fosters inclusivity and diverse customer connections. In this role, you will be responsible for coaching and leading the team to achieve store objectives, including in-store sales, web orders, goals, recruiting, performance management, training, and development. Your ability to problem solve, thrive in a fast-paced environment, lead a dynamic team, collaborate, and execute on operational excellence will be key to your success in this role.

Key job accountabilities include but are not limited to:

1. Assumes leadership role with accountability for maximizing store business results by consistently creating exceptional customer experiences.
2. Facilitates achievement of business results by role modeling a shopping experience that encourages uniquely responsive customer service, compelling merchandise presentation, and operational integrity that will encourage positive customer connections and loyalty.
3. Lead an operationally sound business by balancing company policies, procedures, shrink/loss prevention, payroll, reporting, and scheduling.
4. Recruit, manage, develop, and train top talent who have a love of shoes.
5. Achieves company objectives and enhances the DSW brand image by modeling our values of Passion, Accountability, Collaboration, and Authenticity/Humility.
6. Develops and implements agile business plans to achieve results.
7. Fosters teamwork, collaboration, and change advocacy within the store and district.
8. Maintains effective, open lines of communication with the Store Manager.

Qualifications:

1. Proven success in the achievement of sales and profitability targets.
2. Positive and energetic team player with strong leadership capability.
3. Proven ability to motivate others.
4. Proficiency in computer use, including e-mail, MS Word, and Excel.
5. Ability to multitask in a fast-paced environment while also being committed to creating a compelling customer experience.
6. Ability to work days, closing shifts, and weekends.

Working here is a shoe lover’s dream:

1. A 30% discount off at our stores on regular priced merchandise.
2. A competitive benefits package (Full Time Associates Only).
3. Paid Time Off (Personal Days & Vacation - Full Time Associates Only).
4. Flexible scheduling.
5. Additional benefits include monthly bonus potential and opportunities.
6. 24/7 support available through our Employee Assistance Program to speak with licensed counselors, work/life specialists, legal and financial assistance, and more.
7. Unlimited opportunity for growth and training and development programs.
8. Open Door Policy and MUCH MORE.

JOIN OUR RETAIL TEAM AND STEP INTO A CAREER YOU’LL LOVE

At Designer Brands Canada, we encourage you to be yourself and respect others for who they are. Our diversity makes us strong and creates an inclusive and welcoming environment where everyone’s self-expression is highly valued. We welcome all applicants. Accommodations are available upon request to individuals who self-identify as having a disability or special need. Please advise our Human Resources team if you require an accommodation at any time during the recruitment process.

To view all open positions visit our Career Page at https://careers.designerbrandscanada.com/

#SDB