DSW: Assistant Manager

Designer Brands Canada; Edmonton; On-site; CAD 45,000 - 65,000; Full time

Benefits offered by this job

Store discount 30%

Benefits package (Full Time)

Paid Time Off (Personal Days &Vacation

Flexible scheduling

Monthly bonus potential

Employee Assistance Program

Job summary

Designer Brands Canada is hiring an Assistant Manager for the DSW banner. You will report to the Store Manager and help lead the store, coach the team, and drive in-store sales, web orders, and customer experience.

You’ll recruit, train, and manage staff while maintaining operational excellence and brand values. The role requires the ability to multitask in a fast-paced environment, work various shifts including weekends, and collaborate with leadership to meet store objectives.

Qualifications

• Proven success in achieving sales and profitability targets.
• Energetic team player with strong leadership capability.
• Proven ability to motivate others.
• Proficiency in computer use, including email, MS Word and Excel.
• Ability to multitask in a fast-paced environment while delivering customer experience.
• Willingness to work days, closing shifts and weekends.

Responsibilities

• Lead store team to maximize sales and customer satisfaction.
• Coach and develop staff; recruit and train top talent.
• Ensure operational execution including scheduling, payroll, and reporting.
• Maintain store policies, shrink control, and financial controls.
• Drive brand values and exceptional customer experiences across shifts.
• Collaborate with Store Manager to implement agile business plans.
• Communicate effectively with store leadership and district teams.

Skills

Leadership

Customer service

Motivation

Multitasking

Microsoft Word/Excel

Education

Experience in retail management

Tools

MS Word

MS Excel

Job description

Job Description

WILL YOUR SHOES TAKE YOU TO A CAREER AT DSW?

At Designer Brands Canada, we encourage you to be yourself and respect others for who they are. Our diversity makes us strong and creates an inclusive and welcoming environment where everyone’s self-expression is highly valued. We know that fostering diversity and inclusion brings out your full potential and creates an engaging environment for everyone. We believe that you, in all your uniqueness, belong at Designer Brands (Canada) and welcome all applicants. #Canyoufillourshoes?

We’re looking for an Assistant Manager for our DSW banner who will put their best foot forward.

As an Assistant Manager, you will report to the Store Manager and assist in leading the store environment, which fosters inclusivity and diverse customer connections. In this role, you will be responsible for coaching and leading the team to achieve store objectives, which includes in-store sales, web orders, goals, recruiting, performance management, training, and development. Your ability to problem solve, thrive in a past pace environment, lead a dynamic team, collaborate and execute on operational excellence will be key to your success in this role.

Key Job Accountabilities Include But Are Not Limited To

• Assumes leadership role with accountability for maximizing store business results by consistently creating exceptional Customer experiences.
• Facilitates achievement of business results by role modelling a shopping experience that encourages uniquely responsive Customer service, compelling merchandise presentation and operational integrity that will encourage positive customer connections and loyalty
• Lead an operationally sound business by balancing company policies, procedures, shrink/loss prevention, payroll, reporting, and scheduling
• Recruit, manage, develop, and train top talent who have a love of shoes
• Achieves company objectives and enhance the DSW brand image by modeling our values of Passion, Accountability, Collaboration, and Authenticity/humility
• Develops and implement agile business plans to achieve results.
• Fosters teamwork, collaboration and change advocacy within the store and district.
• Maintain effective, open lines of communication with the Store Manager.

Qualifications

• Proven success in the achievement of sales and profitability targets
• Positive and energetic team player with a strong leadership capability
• Proven ability to motivate others
• Proficiency in computer use, including e-mail, MS Word or other word processing program and Excel or other spreadsheet programs.
• Ability to multitask in a fast-paced environment while also being committed to creating a compelling customer experience
• Ability to work, days, closing shifts and weekends

Working here is a shoe lover’s dream:

• a 30% discount off at our stores on regular priced merchandise.
• A competitive benefits package (Full Time Associates Only)
• Paid Time Off (Personal Days & Vacation - Full Time Associates Only)
• Flexible scheduling
• Additional benefits include monthly bonus potential, opportunities
• 24/7 support available through our Employee Assistance Program to speak with licensed counselors, work/life specialists, legal and financial assistance, and more.
• Unlimited opportunity for growth and training and development programs
• Open Door Policy and MUCH MORE

JOIN OUR RETAIL TEAM AND STEP INTO A CAREER YOU’LL LOVE

Use of Artificial Intelligence

Some roles may use artificial intelligence-enabled tools to support aspects of the recruitment process, such as resume screening. Final hiring decisions are made by hiring managers.

To view all open positions visit our Career Page at https://careers.designerbrandscanada.com/