DSM - District Sales Manager

Mitsubishi Motor Sales of Canada, Inc.; Mississauga; Sur place; CAD 90 000 - 130 000; Plein temps

Résumé du poste

Mitsubishi Motor Sales of Canada, Inc. is seeking a District Sales Manager to act as a business consultant for Mitsubishi dealers. The role focuses on helping dealers sell vehicles, parts and accessories while delivering a superior buying and ownership experience.

Reporting to the Senior Manager, Regional Operations, you will drive sales programs and improvements across the district. Responsibilities include regular dealer contact, program administration, policy adherence, and recommending

Qualifications

• Five years of professional level automotive retail/wholesale experience.
• Three years in a District Sales Manager, District Parts and Service Manager, or Area Operations Manager role.
• Bachelor's degree or equivalent combination of education and experience.

Responsabilités

• Regularly contact dealerships and communicate, implement, and administer Sales Operations Department programs and policies with dealers.
• Monitor and advise management of dealers' adherence to policies and procedures in Consumer Relations, Customer Satisfaction, and sales/marketing programs.
• Provide recommendations for operational improvements to Dealer and dealership managers to maximize customer satisfaction and market penetration.
• Coordinate wholesale, retail vehicle and accessory sales activities with dealer principal/GM.
• Help process, resolve, and close customer inquiries.
• Monitor dealers' adherence with policies and participation in programs.
• Advise senior management of non-compliance situations and recommend solutions.
• Analyze individual dealership sales, market penetration, and vehicle inventory.
• Develop and recommend marketing/promotional strategies to maximize sales volume and profitability.

Connaissances

Automotive sales experience

Formation

Bachelor's degree or equivalent

Description du poste

Mitsubishi Motor Sales of Canada, Inc. is an equal opportunity employer fostering an inclusive, accessible environment. We are committed to building an environment where all employees and customers feel valued, respected, and supported. Mitsubishi Motor Sales of Canada, Inc. will support applicants requiring accommodation during the recruitment process.

All employees are required to espouse MMSCAN's company values, MMC WAY, and conduct themselves accordingly:

1. Think of Our Customers First; Strengthen Trust
2. Enrich Society
3. Welcome All Facts; Share Difficult News First
4. Conduct and Challenge Yourself Professionally
5. and Respect All; Work as Part of a Broader Team

Use of Artificial Intelligence (AI)

MMSCAN does not utilize AI to review or assess applicants. All screening is conducted internally by a member of the HR team and/or the hiring manager.

Purpose

The District Sales Manager will act in a business consultant capacity to assist MMSCAN dealers to sell Mitsubishi vehicles, parts and accessories, while providing their customers with a superior buying and ownership experience while yielding profitable operations for the dealer and develop a long-term relationship with dealers within the assigned district.

This position will report to the Sr Manager, Regional Operations.

Responsibilities

1. Regularly contact dealerships and communicate, implement, and administer Sales Operations Department programs, policies, and procedures with dealers including attainment of objectives and adherence to the dealer agreement.
2. Monitor and advise management of dealers' adherence to policies and procedures in such areas of Consumer Relations, Customer Satisfaction, and participation in sales, marketing, and advertising programs.
3. Provide recommendations for operational improvements to Dealer and dealership managers which maximize and increase customer satisfaction, operational effectiveness, and market penetration.
4. Contact dealerships, and coordinate wholesale, retail vehicle, and accessory sales activities with dealer principal, general manager and/or department managers.
5. Help process, resolve, and close customer inquiries.
6. Monitor dealers' adherence with policies and procedures, and participation in sales, marketing, and advertising programs.
7. Advise senior management of non-compliance situations and recommend solutions.
8. Analyze individual dealership sales, market penetration, and vehicle inventory.
9. Develop and recommend marketing/promotional strategies to assists dealership in maximizing wholesale/retail sales volume, profitability, and customer satisfaction.

Requirements and Skills

• Five years of professional level automotive retail/wholesale experience including three years as a District Sales Manager, District Parts and Service Manager or Area Operations Manager.
• Bachelor's degree or equivalent combination of education and experience.