Drop Team Member

Gateway Casinos and Entertainment Limited; Kelowna; On-site; CAD 30,000 - 60,000; Full time

Job summary

Join a dynamic and fun team at a leading entertainment company! As a cash handling professional, you'll play a crucial role in ensuring accurate cash management across various gaming machines and tables. This position offers exciting responsibilities, including cash collection, reconciliation, and preparing deposits. You'll thrive in a supportive environment that values your contributions and provides opportunities for development and career advancement. If you have a keen eye for detail and enjoy working in a fast-paced setting, this is the perfect opportunity for you to shine and grow in the gaming industry.

Benefits

Full benefits package for full-time employees

Retirement savings plan

Exciting work environment

Family and friends discounts

Development and training opportunities

Qualifications

• Strong communication and customer service skills are essential.
• Detail-oriented and able to work independently in a fast-paced environment.

Responsibilities

• Collects and reconciles cash from gaming machines and tables.
• Prepares daily deposits and cash floats for various stations.

Skills

Good communication skills

Good customer service skills

Self-motivated

Detail-oriented

Ability to work in a team

Ability to operate cash and coin counting machines

Working knowledge of spreadsheets

Job description

Job Type: Casual

Rate: $17.40

The Gateway to Your Future

Retrieves, sorts, counts, and reconciles daily cash and coin receipts from different areas within the facility; prepares deposits for daily revenues in an accurate, secure, and efficient manner in accordance with proper policies and procedures.

We Provide

• Full benefits package for full-time employees
• Retirement savings plan
• Exciting, supportive and fun work environment
• Family and friends discounts on travel, tech, food, beverage, and fitness
• Development and training opportunities

Key Responsibilities

• Performs slot machine drop pulls: collects cash/ticket cassettes from all electronic gaming machines and, where applicable, replaces with empty cash/ticket cassettes.
• Performs table games drop pulls: collects cash or poker-chip drop boxes from all table games and, where applicable, replaces with empty drop boxes.
• Participates in the float preparation, loading and unloading of ticket redemption machines and, where applicable, ATMs and NRTs.
• Performs Pull Tab machine, Keno machine, and vending machine cash and coin collections (at applicable sites).
• Counts and reconciles monies collected from slot machines, poker tables, and, where applicable, table games Pull Tab machines, Keno machines and vending machines.
• Prepares daily deposits for Slots, Lotteries, Food and Beverage and Table Games (as applicable).
• Verifies and reconciles money delivered from the bank or a vending machine company.
• Prepares cash and coin floats for specific stations (e.g. Food and Beverage; Guest Services).
• Replenishes Pull Tab machines (at applicable sites) and ensures proper machine maintenance.

What You Bring

• Good communication skills
• Good customer service skills
• Self-motivated and works well with minimal supervision in a fast-paced environment
• Detail-oriented, reliable, punctual, efficient, and diligent in duties and responsibilities
• Ability to work in a team environment and collaborate effectively
• Ability to operate cash and coin counting machines
• Working knowledge of computer skills in spreadsheets

Why Work With Us?

Gateway celebrates and empowers our team members, who make it all possible. A career at Gateway means working with great people, being recognized for your unique contribution and career advancement opportunities across our 27 locations. Our employees thrive with ongoing training and leadership programs while working in a dynamic and fun environment. See for yourself what it's like to be on a team that values your vision, skill, and energy.

Get to Know Gateway

Gateway Casinos & Entertainment Limited ('Gateway') is one of the largest and most diversified gaming and entertainment companies in Canada. Across its 27 gaming properties in British Columbia, Ontario, and Edmonton, Alberta, Gateway currently employs approximately 8,648 people and boasts approximately 448 table games (including 49 poker tables), 13,887 slots, 85 restaurants and bars, and 561 hotel rooms. Gateway is the service provider for the Central, Southwest, and North gaming bundles in Ontario, which includes 11 properties in their portfolio. A multi-pronged growth strategy has seen Gateway diversify and expand its product offering, including developing proprietary casino and restaurant brands, dramatically improving the gaming customer experience while attracting new customers. Some of Gateway's proprietary brands include Match Eatery & Public House, Atlas Steak + Fish, and the new Halley's Club. In 2017, Gateway celebrated 25 years in the business of gaming and entertainment in Canada. Further information is available at www.gatewaycasinos.com.

Apply Now!

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Gateway is a proud equal opportunity employer and dedicates itself to Respect, Integrity, Teamwork, and Exceptional Customer Service. We are committed to providing an inclusive and barrier-free candidate experience and work environment. If you require accommodation at any point during the recruitment and selection process, please let us know.