Operations - All Around Athlete

Clipboard Health; Canada; Remote; CAD 30,000 - 60,000; Full time

Job summary

Join a dynamic and rapidly growing unicorn that is redefining labor marketplaces. This innovative firm is on the lookout for ambitious individuals who thrive in a world of ambiguity and change. As part of the Worker Operations team, you'll have the opportunity to make a significant impact on our customers and the marketplace. With a focus on intellectual curiosity and customer-centricity, you will play a key role in solving real problems for thousands of professionals. Enjoy the freedom of a zero-commute environment, working from anywhere in the world while contributing to meaningful work that truly matters.

Benefits

Work from Anywhere

Flexible Hours

Impactful Work

Ownership and Initiative Encouraged

Qualifications

• Looking for scrappy go-getters with a drive to solve customer problems.
• Extreme intellectual curiosity and a relentless drive to do great work.

Responsibilities

• Own end-to-end operations and support for the supply-side of our marketplace.
• Serve a growing number of active professionals in our marketplace.

Skills

Intellectual Curiosity

Customer-Centric Approach

Problem-Solving

Ownership and Initiative

Job description

Anti-JD

Hey there! I’m glad you stumbled on this job posting. You’ll notice that this job description isn’t like most others. That’s because we’re not a company (and this isn’t a position) like most others. We’re a profitable unicorn who has grown more than 50x+ since 2020. We’re a globally distributed team of ambitious, entrepreneurial, customer-obsessed builders who aim to reinvent the future of labor marketplaces.

Let me introduce myself. My name is Jefferson, and I’m the Head of Worker Operations here at Clipboard Health. Worker Operations is the team that owns end-to-end operations and support for the supply-side (the workers) of our marketplace. We are over 300 team members who serve the 60,000+ (and growing) active professionals on our marketplace. We have open positions in every function from customer support agents to operations managers to data engineers and everything in between.

This is the shared funnel that we use to identify and hire excellent people into the Worker Operations organization. We operate in a world of ambiguity and rapid change, and we are looking for scrappy go-getters who have a primitive drive to solve customer problems, unconstrained from your titles on an org chart.

What we’re looking for:

• Extreme intellectual curiosity
• Obsessively customer-centric
• Relentless drive to do great work

What we offer:

• Do great work that really matters to our customers
• Impact is constrained only by your own ownership and initiative
• Zero commute. Work anywhere in the world.

If this sounds like you, we’d love to have you apply and complete our first case study. In the application process, you’ll have the opportunity to explain your personal superpower(s) and where you see yourself adding the most value within our large and growing team.