Drop-In Monitor

TOWN OF OAKVILLE; Oakville; On-site; CAD 21,000 - 28,000; Part time

Job summary

Town of Oakville is seeking a part-time, non-union drop-in program monitor in the Recreation and Culture department to help supervise daily sessions and ensure a safe, welcoming environment for participants.

You will handle attendance, aid with setup and cleanup, deliver excellent customer service, and follow all safety policies. Candidates must pass a criminal record and vulnerable sector check; First Aid with CPR C is required within the last three years.

Qualifications

• Must be able to work independently and responsibly.
• Strong communication with staff and public required.
• Excellent customer service skills essential.
• Passion and knowledge of program activities preferred.
• Knowledge of Town of Oakville drop-in programs is an asset.
• First Aid with CPR C (within last 3 years) from a WSIB-approved provider.

Responsibilities

• Arrive on site and prep for the day's program per schedule.
• Ensure safety of all participants during program.
• Maintain attendance records and proof of payment.
• Create and enforce a positive, respectful environment.
• Assist with daily setup/cleanup of the site.
• Provide exceptional customer service for program questions.
• Apply OHSA safety procedures per Town policies.
• Notify supervisor of problems affecting program quality.
• Attend staff training sessions.
• Perform other duties as assigned.

Skills

Independent worker

Communication skills

Customer service

Program activity knowledge

Oakville programs knowledge

Education

First Aid CPR C certification

Job description

Job Details: Part-Time (Non-Union T)

Posting Status: Open to all current Town of Oakville employees and external applicants.

Closing Date: Applications for this position must be received by 11:59 pm on October 30, 2026.

This posting is for current and future opportunities and will be filled on an as needed basis. Applications will be considered for any openings that become available between now and October 30, 2026.

As a drop-in program monitor for the Recreation and Culture department, you will assist with the supervision of the Town of Oakville drop-in programs.

Job Responsibilities

• Arrive at the program site in time to properly prepare for the day's program and start and end the program according to schedule.
• Ensure the continuing safety of all participants while at the program.
• Maintain accurate attendance records and proof of payment from each program participant.
• Create and enforce a positive and respectful environment for those participating.
• Assist with daily set up/clean up of the program site.
• Provide exceptional customer service including assistance for any customers that have questions regarding Town of Oakville programs.
• Apply safety precautions and procedures in accordance with the Occupational Health and Safety Act and Town of Oakville policies.
• Notify the supervisor of any problems and/or recommendations regarding participants which may affect the quality of the program.
• Attend and participate in all staff training sessions.
• Other duties as assigned

Qualifications

• A responsible independent worker.
• Strong communication skills to deal effectively with staff and public.
• Exceptional Customer Service skills.
• A motivated individual who has a passion and knowledge in program activity.
• Knowledge of Town of Oakville drop-in programs is considered an asset.
• Current Intermediate First Aid with CPR C (formerly Standard First Aid with CPR C) from a WSIB-approved provider, issued within the last three (3) years and valid throughout the term of employment.

Please note that this position requires a satisfactory criminal record and vulnerable sector screening check dated within the last 30 days as a condition of employment. Candidates who are under the age of 18 at the time of hire will only be required to provide a criminal record check.

DATED: August 14, 2026

The Town’s recruitment software includes elements of artificial intelligence to assist in the screening and short-listing of qualified candidates.

This job profile reflects the general requirements necessary to perform the principal functions of the job. This does not include all of the work requirements of the job. Applicants are required to demonstrate through their application and in the interview process that their qualifications match those specified. Applicants may also be required to undergo testing.

We thank all applicants and advise that only those selected for an interview will be contacted.