Drones & UAV Solutions Engineer (DJI Enterprise)

SF Marketing Inc.; Canada; On-site; CAD 90,000 - 120,000; Full time

Benefits offered by this job

4-day work week

Flex-time

30-day work-from-anywhere allowance

Car charging stations

RRSP employer match

Employee discounts

Extended health benefits

Best Managed Companies status

Job summary

SF Marketing Inc. is seeking a Solutions Engineer – Drones & UAV to join our technical team in Canada.

In this field-based role, you’ll provide technical expertise and support for our drone and UAV solutions, working closely with customers, sales, and product teams to ensure successful deployment and operation. Regular travel across Canada is required to visit customer sites; international travel may be needed for major exhibitions.

Qualifications

• 3–5+ years in drone/UAV technical support or product specialist role.
• Knowledge of drone regulations and industry standards.
• Bachelor's degree in Engineering, Computer Science, or related field.
• Advanced Pilot Certificate and SFOC are required.
• Fluent in English; French is a plus.

Responsibilities

• Serve as the primary technical contact for customers, sales teams, and partners, providing expert support and troubleshooting.
• Collaborate with Service, Vendors, brand management, and internal teams to resolve issues and meet service standards.
• Maintain deep knowledge of drone/UAV solutions, features, and regulatory developments.
• Conduct product demonstrations, workshops, and training for customers and partners.
• Create and maintain technical documentation, guides, and educational resources.
• Support sales/marketing with technical input, proposals, and go-to-market materials.
• Gather feedback to drive product improvements and feature development.
• Participate in product testing, QA, and reliability initiatives.
• Represent the company at industry events and trade shows.

Skills

Drone/UAV experience

Regulatory knowledge

Troubleshooting

Client communication

Education

Bachelor's degree in Engineering/CS

Advanced Pilot Certificate

SFOC Certification

Job description

SF Marketing Inc. is seeking a Solutions Engineer – Drones & UAV to join our technical team in Canada.

In this field-based role, you’ll provide technical expertise and support for our drone and UAV solutions, working closely with customers, sales, and product teams to ensure successful deployment and operation. Regular travel across Canada is required to visit customer sites; international travel may be needed for major exhibitions.