Driver

Staples; Kitchener; On-site; CAD 30,000 - 33,000; Full time

Benefits offered by this job

Employee discount in store and online

Health and Dental benefits

Learning & Development programs

RRSP Matching, Paid Vacation

Job summary

Staples Canada is seeking a delivery driver to service customer accounts on designated routes in the Kitchener area. You will be responsible for delivering office supplies, processing returns, and maintaining high standards of customer service and on-time performance.

The role requires a valid driver’s license, a clean driving record, and ability to lift up to 70 pounds. Day shifts are available with employee benefits and on-the-job training.

Qualifications

• Must be at least 21 years of age.
• Minimum 1 year of truck driving experience with a 16 ft or longer straight truck.
• Valid driver’s license with clean driving record (5-year abstract) with no major violations.
• Able to lift up to 70 pounds unassisted; dolly experience preferred.
• Knowledge of metro area, map reading, and navigating routes.

Responsibilities

• Deliver office supplies to Staples customer accounts on assigned routes.
• Provide outstanding delivery service and accept product returns as required.
• Coordinate with supervisor for maintenance and route scheduling.
• Maintain vehicle cleanliness and safe work practices.
• Capture signatures and complete required paperwork on delivery.

Skills

Customer service

Verbal communication

Written communication

Problem solving

Time management

Organization

Tools

Hand truck

Dolly

Proof-of-Delivery devices

Job description

Who we are:

As the Working and Learning Company, we at Staples Canada, are dynamic, inspiring partners to our customers and the communities in which we live. At Staples, we inspire people to work smarter, learn more and grow every day. We look for people who are curious, approachable, and passionate, and who enjoy finding solutions.

If that’s you, let’s work, learn, and grow together.

We are building an inclusive and diverse team:

Staples Canada is creating an inclusive and diverse work environment. We welcome, value and thrive on perspectives and contributions from backgrounds that vary by race, gender, sexual orientation, gender identity or expression, lifestyle, age, educational background, national origin, religion or physical ability. If you have a disability or special need that requires accommodation, please let us know.

Some important details :

Address: 50 Washburn Dr, Kitchener, N2R 1S2, ON

Shift Time: Day Shift

Wage: $21.75 - $23.75

Some of what you will do:

Deliver office supplies on assigned route to Staples customer accounts while meeting internal schedule and quality standards. Provide outstanding delivery service to customers and accept product returns as required. Delivery vehicle and all necessary equipment provided by Staples.

Specifically, you will:

• Prepare for deliveries by gathering appropriate paperwork and performing pre-trip vehicle inspections while reporting any maintenance problems to supervisor.
• Deliver products and accept returns from customers as per their requirements while obtaining signatures and completing all required paperwork.
• Address and resolve customer feedback and inform supervisor of outstanding issues.
• Engage in safe work practices and ensure cleanliness of vehicle is maintained.

Some of what you will get:

• Employee discount in store and online
• Health and Dental benefits
• Learning & Development programs
• RRSP Matching, Paid Vacation
• And more...

Qualifications:

Some of what you need:

• Must be at least 21 years of age.
• Minimum of 1-year of truck driving experience of a 16 ft. or longer straight
• Must possess a valid driver’s license with a clean 5-year driver’s abstract (a.k.a. driving record) that has no "major moving violations" in accordance with applicable provincial law.
• Able to lift up to 70 pounds unassisted; experience using hand truck/dolly preferred.
• Possess good knowledge of metro are a, able to navigate and read a map and use mobile Proof-of-Delivery devices.
• Proficient in customer service, verbal and written communication, problem solving, time management and organization.
• Able to work independently with minimal supervision in a fast-paced setting under time constraints.

Additional Information:

The physical demands described are representative of those that must be met by an employee to successfully perform the essential functions of this job:

• While performing the duties of this job, the employee is regularly required to sit, stand, walk, climb, stoop, kneel, crouch, crawl, push/pull, or balance weight for extended periods of time.
• The employee must frequently lift, move, and/or carry up to a maximum of 70 pounds unassisted or may use dolly type equipment to deliver products to customers.

• Must be able to enter and/or scan product and customer information into a hand-held scanner.
• Drive throughout assigned route in all kinds of weather and road conditions.
• The noise level in the work environment is usually moderate.