Donor Retention Coordinator

World Animal Protection; Toronto; Hybrid; CAD 49,000 - 58,000; Full time

Job summary

World Animal Protection is seeking a Donor Retention Coordinator to enhance fundraising efforts and engage with donors worldwide. This mid-senior level, full-time role in Toronto requires a proactive approach to building donor relationships and supporting effective campaigns to secure vital funds for animals.

Qualifications

• Proven fundraising experience in donor retention.
• Strong analytical skills to assess campaign results.
• Excellent communication skills for enhancing donor journey.

Responsibilities

• Support delivery of donor retention strategies.
• Collaborate on direct response, digital, and telemarketing campaigns.
• Analyze campaign results and enhance supporter care.

Skills

Fundraising expertise

Detail-oriented

Relationship building

Job description

Join to apply for the Donor Retention Coordinator role at World Animal Protection

Join to apply for the Donor Retention Coordinator role at World Animal Protection

Location: Canada - This is a hybrid virtual working position in the Greater Toronto Area, and the incumbent will be required to be in the Toronto office for staff meetings at least twice a year. They may also be required to attend in-person events in Toronto as needed. Some international travel may also be required.

Salary: The salary range at $49,000 to $58,000 per annum based on an assessment of skills and experience at interview stage

Closing date: June 29th, 2025

1st stage interviews: Week commencing June 30th, 2025

The role

Join a global movement for animals – as our next Donor Retention Coordinator in Canada

Are you passionate about building strong relationships and creating meaningful impact? At World Animal Protection, we’re looking for a proactive and detail-oriented Donor Retention Coordinator to help shape our fundraising success in Canada. Based in Toronto, this role plays a key part in supporting the delivery of innovative and engaging donor retention strategies that strengthen our supporter community and help secure vital funds for animals worldwide.

Reporting to the Donor Retention Manager, you’ll help deliver direct response, digital, and telemarketing campaigns that inspire ongoing support. You’ll also collaborate with teams across the organisation to enhance the donor journey, analyse campaign results, and ensure seamless supporter care.

If you’re looking to combine your fundraising expertise with a purpose-driven mission, and want to grow your career in a collaborative and inclusive environment, we’d love to hear from you.

Who are we?

World Animal Protection is the global voice for animal welfare, with 75 years’ experience campaigning for a world where animals live free from cruelty and suffering.

We have offices in 14 countries and work across 47 countries. We collaborate with local communities, the private sector, civil society and governments to change animals’ lives for the better.

Our goal is to change the way the world works to end animal cruelty and suffering for both wild and farmed animals. Through our global food system strategy, we’re working to end factory farming and create a humane and sustainable food system, that puts animals first. By transforming the broken systems that fuel exploitation and commodification, we will give wild animals the right to a wild life. Our work to protect animals will play a vital role in solving the climate emergency, the public health crisis, and the devastation of natural habitats.

To achieve our aim of making World Animal Protection a Diverse and Inclusive employer, we particularly welcome applications from individuals of traditionally under-represented communities and backgrounds.

At World Animal Protection we recruit with our values & behaviours in mind. Please bear this in mind through your application journey. These are:

Global: We make decisions & act with a global mindset

Diverse and Inclusive: We actively encourage and promote diversity, ensure all voices are heard and included and are committed to equal opportunities for all

Collaborative: We work together and co-create to achieve lasting change

Agile: We make change happen in a fast-moving world

Growing People: We continually learn and develop

Accountable: We are role models. We take responsibility for our actions and encourage others to do the same

Courageous: We push boundaries, take risks and set ambitious targets

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Industries

  Non-profit Organizations

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