Donor Centre Associate

Canadian Blood Services; Oshawa; On-site; CAD 36,000 - 47,000; Part time

Benefits offered by this job

Vacation pay

Holiday pay

Benefits in lieu

Collective premiums per agreement

Discounts & wellness program

Job summary

Canadian Blood Services is seeking a Temporary part-time Phlebotomist (Donor Centre Associate) to join the Collections team in Oshawa, Ontario. The role involves venipuncture, donor screening, and delivering high‑quality donor experiences in a busy donor centre.

You will work face-to-face with donors, team members, and volunteers, ensuring safety, accuracy, and compassionate service. Shifts vary; travel to mobile events may be required.

Qualifications

• Completion of accredited phlebotomy training or equivalent experience.
• At least 3 years in a high customer‑focused environment.
• Knowledge of current Good Manufacturing Practices.
• Basic computer skills; familiarity with Word and Outlook is a plus.
• Bilingualism is an asset.

Responsibilities

• Perform phlebotomy and venipuncture in donor collection settings following safety standards.
• Register donors, conduct confidential screening, and promote a positive donor experience.
• Ensure accurate product information and labeling in the computer system; assist with post-donation care.
• Maintain donor safety, privacy, and help set up at mobile events.

Skills

Phlebotomy training

Customer service

GMP knowledge

Computer skills

Multilingual (asset)

Education

High school diploma

Job description

Employment status: Temporary part-time
Position's anticipated start date:2026-11-02
Position's anticipated end date: 2027-10-02
Possible schedule/FTE: 0.40

Classification: BT OPSEU 200/5103 - BRM/TOR
Salary/Rate of pay: $29.54

• Your up-to-date resume.

Together, the work we do connects people and changes lives — including your own.

Be part of a dynamic, collaborative and caring organization committed to saving and improving lives. Thousands of patients depend on us every day for reliable access to safe blood, plasma, stem cells and organs and tissues.

If you’re looking for a rewarding experience with a values and mission-driven team, join Canada’s Lifeline and discover a role where your work is meaningful, your purpose is clear, and your impact is felt every day.

We acknowledge that the work of Canadian Blood Services spans many Territories and Treaty areas across the country, and we are grateful for the Traditional Knowledge Keepers and Elders who have guided us in this important work. We recognize the land and waters that have inspired our work and offer gratitude to those Indigenous peoples on whose territory we work, live and play.

About the role

Canadian Blood Services is looking for a Temporary part-time Phlebotomist (Donor Centre Associate) to join our dynamic Collections team in our Oshawa, Ontariodonor centre.

The Collectionsteamis responsible for supporting Canadian Blood Services by collecting donor blood, and blood components in a safe manner to provide patients with lifesaving products every day.

In this role, you will perform phlebotomy in the collection process in accordance with health and safety standards. You will work face-to-face with our donors, team members, and volunteers providing them with safe and quality service during each stage of the collection process.

• Leveraging your superb client service skills and ability to communicate effectively with donors and your team, you will conduct registration and confidential screening todetermine eligibility and build and promote a positive donor experience.
• Your knowledge or experience in following procedures you will ensure safe processing and handling of blood products as well as respecting donor privacy
• You will apply your experience and training in phlebotomy to perform venipuncture according to established standards, monitoring donors for safety and comfort, and providing post-donation care and instruction.
• Your excellent attention to detail will be utilized in ensuring accuracy of product information in our computer system, when completing the product labelling process, and when preparing products.
• Drive continuous improvement by sharing your knowledge and supporting best practices that enhance processes and elevate the donor experience.
• At mobile events within our communities, you will assist in setting up booths, tables, and other equipment to ensure donor clinics are properly set up for use.

Desired education and skills

• Completion of high school.
• Completion of accredited training program in phlebotomy or one-year related experience.
• Minimum 3 years of progressive experience working with the public, particularly in a high customer-focused environment.
• Knowledge of and experience working with current Good Manufacturing Practices
• Basic computer skills and the ability to learn new systems and programs.Previous knowledge of Microsoft Word and Outlook are considered assets.
• Ability to communicate in more than one language is an asset and enhances the quality of donor interactions.

What we offer you

• Payment in lieu of vacation.
• Payment in lieu of holidays.
• Payment in lieu of benefits.
• Premiums paid according to the collective agreement.
• Employee discounts, wellness program, professional resources.

What you can expect

• Shifts/hours will vary. You must be flexible to accommodate assigned shifts which are based on operational needs; length of shifts varies according to the event which takes place at Canadian Blood Services fixed and mobile donor centers. Shifts include days, evenings, weekends, and statutory holidays.
• Travel will be required for mobile events in our communities, and transportation will be provided by Canadian Blood Services.
• Physical requirements for the role include the ability to lift weights up to 10 kg (22 lbs.).

Diversity and inclusion play a vital role in ensuring health equity for patients across Canada. We are committed to reflecting Canada’s population in our organization and fostering an environment where all employees can be their authentic selves, with equal opportunities to succeed and contribute.

We thank all applicants for their interest. However, only those considered for an interview or those invited to participate in an assessment will be contacted. Emails are sent directly from our system, to ensure you receive them please add [e-mail] and [e-mail] to your safe senders list.

Applicants who require accommodation should discuss their needs with us.