Documentation Specialist - Contractor

NextGenEnergyJobs; Canada; On-site; CAD 70,000 - 90,000; Full time

Benefits offered by this job

Comprehensive benefits

Performance bonus

Job summary

CS Power Systems is seeking a Technical Writer/Process Documentation specialist to document manufacturing and engineering processes, develop SOPs, and create training materials. You will interview SMEs, capture workflows, and translate complex operations into clear, user-friendly documents.

Responsibilities include process maps, visual work instructions, and supporting ISO standards. Collaboration with global teams and ongoing documentation governance are key parts of the role.

Qualifications

• Bachelor’s degree in Technical Writing or related field.
• 3+ years in technical writing, process documentation, or related manufacturing domains.
• Experience documenting SOPs, work instructions, process flows, or quality procedures.

Responsibilities

• Document existing processes and develop standardized procedures with cross-functional teams.
• Create, edit, and maintain SOPs, work instructions, process maps, training guides, and policies.
• Interview subject matter experts and observe activities to capture workflows.
• Translate complex processes into clear, user-friendly documentation.
• Develop process flow diagrams and visual work instructions for training.
• Support ISO standards, audits, compliance, and continuous improvement initiatives.
• Establish document control standards and governance processes.
• Collaborate with global teams to standardize formats and templates across facilities.
• Review and update documentation to reflect changes and improvements.
• Assist onboarding and workforce training through instructional materials.

Job description

At CS Power Systems, we're on a mission to transform lives by delivering clean, solar-powered electricity to millions worldwide—and we're just getting started.

Key Responsibilities

• Partner with manufacturing, engineering, quality, supply chain, EHS, and operations teams to document existing processes and develop standardized procedures.
• Create, edit, and maintain Standard Operating Procedures (SOPs), work instructions, process maps, training guides, policies, and technical documentation.
• Interview subject matter experts and observe operational activities to accurately capture workflows and process requirements.
• Translate complex manufacturing, engineering, and operational processes into clear, user-friendly documentation.
• Develop process flow diagrams, workflow charts, visual work instructions, and training materials to improve knowledge transfer and operational consistency.
• Support documentation efforts related to ISO standards, quality systems, audits, compliance requirements, and continuous improvement initiatives.
• Establish document control standards, version management practices, and document governance processes.
• Collaborate with global teams to standardize documentation formats, templates, and best practices across multiple business units and manufacturing facilities.
• Review and update existing documentation to ensure accuracy, consistency, and alignment with operational changes.
• Support onboarding and workforce training initiatives through development of instructional and reference materials.
• Assist with process improvement projects by documenting current-state and future-state workflows.
• Manage multiple documentation projects simultaneously while meeting established timelines and quality standards.

Requirements

• Bachelor's degree in Technical Writing, Engineering, Manufacturing, Industrial Technology, Business, Communications, or a related field preferred.
• 3+ years of experience in technical writing, process documentation, manufacturing operations, quality systems, engineering documentation, or a related discipline.
• Experience documenting manufacturing processes, SOPs, work instructions, process flows, or quality procedures.
• Strong ability to gather information through interviews, process observation, and stakeholder collaboration.
• Exceptional written communication, editing, and document organization skills.
• Experience creating process maps, workflow diagrams, and visual documentation.
• Familiarity with manufacturing environments, production operations, quality management systems, or industrial processes.
• Working knowledge of ISO standards, document control systems, continuous improvement methodologies, or operational excellence programs preferred.
• Proficiency with Microsoft Office Suite, Visio, SharePoint, and documentation management systems.
• Strong attention to detail and commitment to producing high-quality deliverables.
• Ability to work independently while collaborating effectively across global teams and functions.
• Experience supporting multinational manufacturing organizations is highly desirable.
• Renewable energy, solar manufacturing, battery manufacturing, electronics manufacturing, or industrial manufacturing experience is a plus.
• Experience supporting ISO 9001, ISO 14001, ISO 45001, or similar quality and management systems.
• Knowledge of Lean Manufacturing, Six Sigma, Operational Excellence, or Continuous Improvement methodologies.
• Experience documenting manufacturing processes within highly regulated or quality-driven environments.
• Experience working within global organizations and cross-cultural teams.
• Second language proficiency (Chinese) is a plus.
• Canadian Solar offers a competitive salary plus fully comprehensive benefits and performance bonus package based on an annual objective achievement. Our generous benefits package includes a 401(k) Retirement Plan, medical/dental/life/disability program, PTO and sick days.