Documentation Administrator

Fairstone Financial Inc.; Toronto; On-site; CAD 50,000 - 60,000; Full time

Benefits offered by this job

Hybrid work model

Wellness days

Education assistance

Fairstone Academy

Parental leave top-up

Volunteer day

WorkPerks discounts

Gym memberships

Job summary

Fairstone Financial Inc. is seeking a Documentations Administrator to join our team in a hybrid work environment. The role involves processing high volumes of mail and faxes, handling negotiable instruments, and ensuring accurate document packaging and filing.

We require a post-secondary degree or diploma in a related field and a minimum of 1 year of related experience. The position offers competitive base salary and opportunities for growth within Fairstone Bank's brand family.

Qualifications

• Post‑secondary degree or diploma in a related field (university an asset)
• Minimum 1 year of related experience

Responsibilities

• Sort, prep, scan, validate, and index high volumes of mail and faxes
• Handle negotiable instruments including reconciliations and deposits
• Manage document storage and destruction per guidelines
• Perform quality control reviews
• Track incoming and return mail items
• Complete daily and monthly reporting
• Receive and distribute cheques/courier items
• Support cheque processing and reporting tasks
• Ensure accurate document packaging and file uploads

Education

Post‑secondary degree or diploma in a related field (university an asset)

Job description

Who we are: Fairstone Bank and its family of brands are united in delivering innovative, accessible and reliable financial solutions that enable Canadians to reach their goals. Over the years, our brand family has grown. In 2024, Home Trust Company, Home Bank and Oaken Financial became part of the Fairstone Bank family of brands, alongside Fairstone, EdenPark and Fig. Together, we are the leading alternative lending bank in Canada. We have the collective experience and expertise to better serve our customers and foster our partners’ growth. With a diverse suite of products—residential and commercial mortgages, consumer deposits and GICs, credit cards, retail and automobile financing, personal loans and digital lending—we offer financial solutions tailored to all Canadians, including newcomers, small‑business owners, smart investors and savvy consumers. Backed by nearly a century of lending experience through its legacy companies, Fairstone Bank and its brand family are proud to be Canada’s leading alternative lending bank.

Home Trust: Home Trust Company has developed a track record of success as Canada’s leading alternative lender, employing nearly 800 people in our Toronto headquarters and branches across the country. Building on the demonstrated strength of its core residential mortgage lending business, the Company also offers complementary lending services, as well as highly competitive deposit investment products, through Oaken Financial. Our culture has been shaped by the passion and integrity of our people. Join Home Trust as a Documentations Administrator and be part of our talented and growing team!

About the role:

• Sort, prep, scan, validate, and index high volumes of mail and faxes
• Handle negotiable instruments including reconciliations and deposits
• Manage document storage and destruction per guidelines
• Perform quality control reviews
• Track incoming and return mail items
• Complete daily and monthly reporting
• Receive and distribute cheques/courier items
• Support cheque processing and reporting tasks
• Ensure accurate document packaging and file uploads

What we’re looking for:

• Post‑secondary degree or diploma in a related field (university an asset)
• Minimum 1 year of related experience

What you’ll love about working here:

• Award‑Winning Culture: We’re proud to be recognized as a Great Place to Work Canada 2025 and one of Montreal’s Top Employers 2025 by Canada’s Top 100 Employers.
• Work‑Life Balance: Enjoy flexibility with our hybrid work model designed to support your lifestyle.
• Time to Recharge: Generous vacation based on your role, statutory holidays, plus 6 wellness days to prioritize your well‑being.
• Compensation Package: Competitive base salary
• Exclusive Perks: Discounts from top retailers via WorkPerks, plus location‑based perks like gym memberships and Toronto Bike Share.
• On‑Site Fitness: Gym access at our London and Montreal offices.
• Continuous Growth: Education Assistance Program and Fairstone Academy for training and skill development.
• Family Support: Parental leave top‑up program to help you during life’s big moments.
• Community Impact: One paid volunteer day to give back to causes that matter to you.

Expected base salary range is 50,000$ - 60,000$

Artificial intelligence may be used in parts of the recruitment process. All candidates considered for hire must successfully pass a criminal background check, credit check, and validation of their work experience to qualify for hire.

Time Type: Full time Job Type: Temporary (Fixed Term)

Fairstone is an equal opportunity employer. Accordingly, we will make reasonable accommodations to respond to the needs of people with disabilities. Individuals who view themselves as Aboriginals, members of visible minorities, and disabled are encouraged to apply in confidence.

For more information on who we are as an employer.

Fairstone Bank of Canada and its subsidiaries, including Fairstone Financial Inc. and Home Trust Company, deliver innovative, accessible and reliable financial solutions that enable Canadians to reach their financial goals. Collectively, we offer residential and commercial mortgages, consumer deposits and GICs, retail and automobile financing, credit cards and digital lending, in addition to unsecured and secured personal loans online and at more than 255 branches coast to coast. With a long-established history, we are proud to be Canada's leading alternative lending bank. More at FairstoneBank.ca