Doctor's Assistant

Dermapure group; Edmonton; On-site; CAD 45,000 - 65,000; Full time

Job summary

Dermapure group in Canada is seeking a dedicated clinical support professional to help patients find personalized solutions in medical aesthetics. You will meet with clients during initial visits to assess needs, discuss options, and plan treatments with the doctor.

You will assist during procedures, prepare rooms, manage schedules, and follow up with patients after treatments. Strong English communication, empathy, organization, and a client-focused approach are essential to delivering high-end

Qualifications

• Knowledge and interest in aesthetics, cosmetics, and aesthetic medicine.
• Enjoys working with the public and sales.
• Desire and ability to continually improve knowledge.
• Sales-oriented while maintaining a human and relational approach.
• Empathetic and able to create an emotional connection.
• Great attention to detail and organizational skills.
• Effective verbal and written communication skills.
• A versatile, dynamic person capable of adapting to various personalities.
• Proficiency in English is essential for this position, as all communication with clients and colleagues is conducted exclusively in English.

Responsibilities

• Conducting Assessments: Meet with patients during their first visit to identify needs and plan treatments with recommendations and follow-ups.
• Assist the Doctor during Procedures: Provide medical assistance, prepare instruments, and support patients before, during and after treatment.
• Ensure Materials and Cleanliness: Prepare treatment rooms, manage supplies, and maintain clean spaces.
• Manage the Schedule: Coordinate appointments, handle rescheduling, and keep patients informed.
• Follow-up Calls after Assessments or Treatments: Respond to questions and review outcomes with patients.
• Provide Medical and Post-Treatment Care: Perform laser techniques and support post-surgery care as needed.

Skills

Aesthetics knowledge

Sales oriented

Communication skills

English proficiency

Job description

Are you passionate about beauty and medical aesthetics? Do you enjoy taking care of clients by offering personalized solutions that meet their needs and expectations?

Dermapure is the leading name in non-invasive medical aesthetics, combining expertise with cutting-edge technology. With 68 clinics across Canada, our philosophy is based on offering high-end, innovative, and non-surgical treatments designed to rejuvenate the skin while ensuring visible, natural, and long-lasting results.Responsibilities -

• Conducting Assessments: Meet with patients during their first visit to identify their needs. Answer their questions and explain the different options available for their conditions. Create a treatment plan based on their expectations and recommend complementary at-home care. Consolidate the recommendations during follow-up appointments.
• Assist the Doctor during Procedures: Provide medical assistance for various surgical techniques. Review the patient's needs. Prepare the necessary instruments, materials, or supplies. Clean the patient's skin. Offer support to patients before, during, and after treatment. Keep clinical notes up to date, accurately and in detail in the client's file. Guide the patient by suggesting additional treatments appropriate to their condition, based on the ongoing treatment.
• Ensure Necessary Materials are Available and Maintain Cleanliness of Injection Rooms: Prepare the treatment rooms. Clean the rooms between each procedure. Inventory medical products and supplies and ensure adequate stock is available in the rooms.
• Manage the Schedule: Review the schedule daily. Oversee the rescheduling of appointments, ensure the order of arrival is respected, manage appointment order, and balance it all. Manage delays and keep patients informed. Update the doctor on the pulse of the day.
• Follow-up Calls after Assessments or Treatments: Return calls daily and address any questions or concerns from patients. Follow up after assessments, invasive treatments, or to review certain applications.
• Provide Medical and Post-Treatment Care: As needed, you will perform laser techniques and provide post-surgery care. You will be a resource for other technicians.

Qualifications -

• Knowledge and interest in aesthetics, cosmetics, and aesthetic medicine;
• Enjoys working with the public and sales;
• Desire and ability to continually improve knowledge;
• Sales-oriented while maintaining a human and relational approach;
• Empathetic and able to create an emotional connection;
• Great attention to detail and organizational skills;
• Practical knowledge of computers;
• Effective verbal and written communication skills;
• A versatile, dynamic person capable of adapting to various personalities;
• Proficiency in English is essential for this position, as all communication with clients and colleagues is conducted exclusively in English.

#IND2Our core values -We care about our employees. We innovate to succeed. We dare to be different. We empower each other to rise.

Only selected candidates will be contacted for an interview. Dermapure is proud to offer equal opportunities to all candidates.