Dock and Door Service Technician

Crown Equipment; Quebec; On-site; CAD 65,000 - 90,000; Full time

Benefits offered by this job

Tool allowance

Tuition reimbursement

Medical insurance

Dental insurance

Vision insurance

Disability insurance

Life insurance

Pension plan

Company vehicle

Cellphone

Professional development

Training facilities

Job summary

Crown Lift Trucks Canada is hiring Dock and Door Service Technicians to join our growing team. You will travel to customer locations to install, service, and repair dock and door equipment and other industrial building accessories.

The role requires a high school diploma, a valid driver’s license, and 7–10 years of experience with mechanical, electrical, and hydraulic systems, plus strong customer service and safety practices.

Qualifications

• High school diploma.
• Valid driver’s license.
• 7–10 years of prior experience (preferred).
• Good mechanical aptitude with knowledge of electrical/electronic systems and hydraulics.
• Able to read hydraulic and electrical schematics.
• Able to perform Arc welding of mild steel.
• Must be familiar with tools and equipment.
• Basic computer skills and working knowledge Microsoft Office programs
• Good organizational, customer service, communication and interpersonal skills

Responsibilities

• Travel to customer locations to troubleshoot, diagnose, repair, install, service, and maintain all types of dock and door equipment.
• Schedule and coordinate service in accordance with daily repair schedule.
• Confer with customer on problems and issues.
• Perform safety and operational tests.
• Complete and process necessary paperwork.
• Maintain vehicle parts inventory levels in compliance with Branch Guidelines. Pick up parts and replenish vehicle’s inventory.
• Maintain all required Safety Equipment supplied with vehicle.
• Complete all training as required.
• Perform other duties as assigned.

Skills

Mechanical aptitude

Electrical knowledge

Hydraulics knowledge

Reading schematics

Arc welding

Tools knowledge

Microsoft Office

Customer service

Communication skills

Interpersonal skills

Education

High school diploma

Tools

Microsoft Office

Job description

We are currently hiring Dock and Door Service Technicians to join our growing team!

Crown Lift Trucks is the premier material handling dealer in Canada. We are a leader in the industry and are considered a one-stop shop for all material handling needs. Crown Lift Trucks Canada operates eight full-service branches in both Ontario and Quebec offering complete service solutions including maintenance programs, parts supply, and training.

Perks and Benefits

• Yearly tool allowance
• Tuition reimbursement for any program or course of your choice
• Comprehensive benefits such as: medical insurance, dental, vision, long term/short term disability, life insurance, and more
• Pension plan
• A provided service vehicle with gas, insurance, and repair expenses covered
• Company provided cellphone
• Opportunities for advancement and ongoing professional development
• State-of-the-art training facilities

The Role

Responsible for driving to customer locations and installing, servicing, and repairing dock and door equipment and other industrial building accessories.

• Travel to customer locations to troubleshoot, diagnose, repair, install, service, and maintain all types of dock and door equipment.
• Schedule and coordinate service in accordance with daily repair schedule.
• Confer with customer on problems and issues.
• Perform safety and operational tests.
• Complete and process necessary paperwork.
• Maintain accurate vehicle parts inventory levels in compliance with Branch Guidelines. Pick up parts and replenish vehicle’s inventory.
• Maintain all required Safety Equipment supplied with vehicle.
• Complete all training as required.
• Perform other duties as assigned.

Physical Requirements

• Able to safely operate lift trucks and vehicles/service vehicles
• Able to sit, stand, walk, bend/stoop/twist, squat, reach below knee level, grip/grasp, work with arm outstretched, and work above chest level
• Able to lift/carry/push/pull up to 50 lbs.
• Able to occasionally lift/carry/push/pull up to 100 lbs., reach above shoulder level, climb stairs, climb ladders, torque, use vibratory tools, and pinch grip
• Exposure to varying weather elements

Education and Qualifications

• High school diploma
• Valid driver’s license
• Seven to ten years of prior experience (preferred)
• Good mechanical aptitude with knowledge of electrical/electronic systems and hydraulics
• Able to read and understand hydraulic and electrical schematics
• Able to perform Arc welding of mild steel
• Must be familiar with tools and equipment
• Basic computer skills and working knowledge Microsoft Office programs
• Good organizational, customer service, communication and interpersonal skills

At Crown Lift Trucks, we believe in fairness and transparency. While most of our hiring decisions are made by people, we may use technology, including AI-based tools, to assist with parts of the process such as screening or assessments. If this happens, it is always supported by human review.

We welcome applicants with diverse backgrounds and do not require Canadian work experience for this role.

This job posting is for an existing vacancy (not for a future candidate pool).

Please note that we currently require all new hires to complete a criminal reference check to be eligible for employment.

We are an equal opportunity employer. If selected to participate in the recruitment, selection, and/or assessment process, please inform Human Resources of the nature of any accommodation(s) that you may require to ensure your equal participation.