District Sales Manager, Business Development

Trail Appliances BC

Vancouver

On-site

CAD 90,000 - 150,000

Full time

4 days ago
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Benefits offered by this job

Extended health benefits
Employee recognition program
Company events and volunteer Initiives
Dynamic environment

Job summary

Trail Appliances BC seeks a District Sales Manager, Business Development to lead a high‑performing team across BC and expand multi-family builder sales. You will set standards, coach leaders, and drive disciplined sales execution with cross‑functional collaboration across departments.

You will manage KAM performance, implement best practices, and lead quarterly reviews while partnering with the Director of Multi Family Builder Sales on recruitment, onboarding, and training.

Qualifications

  • Proven experience managing and coaching sales teams in residential construction or complex B2B environments.
  • Strong leadership and performance management capabilities with a track record of delivering results through teams.
  • Experience implementing structured sales processes and driving discipline.
  • Strong business acumen with analytical and decision‑making skills.
  • Experience with CRM systems, reporting, and forecasting tools.
  • Excellent communication, organizational, and interpersonal skills.
  • Ability to manage multiple priorities and deliver under deadlines.
  • A true hunger for success: not only loves to win, but equally hates to lose.

Responsibilities

  • Lead and drive business development for a team of Builder KAMs, setting clear expectations for performance, accountability, and service excellence.
  • Create and implement standardized sales processes, workflows, and best practices across the region.
  • Conduct quarterly sales reviews with each KAM and lead bi‑annual supplier learning sessions.
  • Manage and elevate team performance through coaching, one-on‑ones, performance reviews, and development plans.
  • Analyze sales activity, pipeline health, margins, and forecasting accuracy, leading quarterly business reviews to drive accountability and results.
  • Partner with the Director of Multi Family Builder Sales on recruitment, onboarding, training, and retention initiatives.
  • Drive consistent ERP usage and data integrity for accurate reporting and decision‑making.
  • Oversee quoting, pricing, and contract execution to ensure accuracy, consistency, and profitability.
  • Manage expense budgets aligned to strategic market opportunities.
  • Resolve escalated client, operational, and credit‑related issues.
  • Collaborate cross‑functionally to ensure seamless project execution.
  • Co‑facilitate the annual sales meeting and support regional sales planning.
  • Execute the Strategic Annual Sales Plan.

Skills

Sales leadership
Coaching
Structured processes
CRM experience
Forecasting
Analytical skills
Communication
Multi-priority management
Industry experience

Education

Post-secondary education in business

Tools

CRM systems
ERP systems
Forecasting tools

Job description

Working at Trail Appliances means joining an entrepreneurial-minded, driven team dedicated to delivering an exceptional customer experience. Trail Appliances is the leading independent appliance retailer in Western Canada. We’re a fast-growing company with over 500 employees in British Columbia, spread out over 10 showrooms, 3 Outlet Centres, 3 distribution centres, and 4 offices in BC's major markets. Join our team of trailblazers!

Our core values:

Integrity – We do what’s right, even when no one is looking.

Improvement – We do it well. Then we do it better.

Caring – We put ourselves in others’ shoes.

Authenticity – We like people, not pretense.

Determination – We kick down walls.

Are you a strategic leader with a passion for building strong teams and driving growth? Do you thrive in fast-paced environments where collaboration and execution matter? Trail Appliances is looking for a District Sales Manager, Business Development to lead and expand our Multi-Family Builder Sales team across BC.

Reporting directly to the Director of Multi-Family Sales, you’ll combine hands‑on leadership with disciplined sales execution—overseeing team performance, implementing structured processes, and partnering across departments to deliver exceptional client experiences and achieve ambitious business goals.

We’re looking for a driven, results-focused leader who brings energy and accountability to your team. You balance a strong competitive edge with a professional, approachable style, building trust and collaboration across teams.

You motivate others, remove obstacles, and keep deals moving forward. With a background in high-performance environments and a proven track record in sales, you’re ready to lead and develop a successful, high‑performing team.

As the District Sales Manager, Multi Family Builder Business Development, you will
  • Lead and drive business development for a team of Builder KAMs, setting clear expectations for performance, accountability, and service excellence
  • Create and implement standardized sales processes, workflows, and best practices across the region
  • Conduct quarterly sales reviews with each KAM and lead bi‑annual supplier learning sessions
  • Manage and elevate team performance through coaching, one-on‑ones, performance reviews, and development plans
  • Analyze sales activity, pipeline health, margins, and forecasting accuracy, leading quarterly business reviews to drive accountability and results
  • Partner with the Director of Multi Family Builder Sales on recruitment, onboarding, training, and retention initiatives
  • Drive consistent ERP usage and data integrity for accurate reporting and decision‑making
  • Oversee quoting, pricing, and contract execution to ensure accuracy, consistency, and profitability
  • Manage expense budgets aligned to strategic market opportunities
  • Resolve escalated client, operational, and credit‑related issues
  • Collaborate cross‑functionally to ensure seamless project execution
  • Co‑facilitate the annual sales meeting and support regional sales planning
  • Execute the Strategic Annual Sales Plan
To be successful in this role, you have
  • Proven experience managing and coaching sales teams in residential construction or complex B2B environments
  • Strong leadership and performance management capabilities with a track record of delivering results through teams
  • Experience implementing structured sales processes and driving discipline
  • Strong business acumen with analytical and decision‑making skills
  • Experience with CRM systems, reporting, and forecasting tools
  • Excellent communication, organizational, and interpersonal skills
  • Ability to manage multiple priorities and deliver under deadlines
  • A true hunger for success: not only loves to win, but equally hates to lose
Bonus points if you have
  • Experience in the appliance, developer, or construction supply industry
  • Experience building and leading regional sales teams
  • Exposure to change management or sales transformation
  • Cross‑functional leadership in matrixed organizations
  • Post‑secondary education in business or related field
Who you'll work with
  • Director of Multi Family Builder Sales
  • KAMs and internal management teams
  • Operations, logistics, delivery, and client service teams
  • Builders, developers, installers, and industry partners
  • Suppliers and vendors
  • Office‑based with regular field presence across the Lower Mainland
  • Full‑time schedule with flexibility based on business needs
  • Evening and weekend industry events as required
  • Moderate regional travel
Why Join Trail
  • Extended health benefits
  • Employee recognition program
  • Company events and volunteer initiatives
  • A fun, dynamic environment where your strengths and personality shine

We inspire possibilities, make shopping ridiculously easy, and help create special moments at home. Are you ready to meet your team?

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