District Manager, Resident Food and Environmental Services

Compass Group Canada

Toronto

On-site

CAD 77,000 - 90,000

Full time

31 hours ago
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Benefits offered by this job

Health benefits
RRSP contributions
Discretionary bonus

Job summary

Compass Group Canada is seeking a District Manager for Resident Food and Environmental Services in West End Toronto and surrounding regions. You will lead on-site operations, mentor teams, ensure compliance with company standards, and implement nutrition and environmental service programs across multiple sites.

The role requires 5+ years in healthcare food service or environmental services, strong leadership, and the ability to manage budgets and travel as needed. CSNM membership is preferred.

Qualifications

  • 5+ years of Food Service Management and/or Environmental Services experience in healthcare.
  • Strong leadership and ability to supervise diverse teams.
  • Healthcare/Senior Living/Long-Term care experience preferred.
  • Hands-on experience in resident nutrition management and operations management.
  • Valid driver’s license and ability to travel overnight (when required).

Responsibilities

  • Ensure nutritional and therapeutic requirements through menu planning and standardized recipes.
  • Maintain excellent client relationships and high customer satisfaction for account retention.
  • Develop knowledge of resident preferences and incorporate into service delivery.
  • Support on-site management in Compass programs and staff training.
  • Maintain budget compliance and financial oversight.
  • Support new business through sales analyses, reports and presentations.
  • Implement a Food Safety Plan including HACCP, WHMIS, WSIB regulations and audits.
  • Establish standards, procedures, and audit tools with managers.
  • Conduct regular visits to client locations to observe operations.

Skills

Leadership
Client relationships
Team player
Communication
Travel readiness

Education

CSNM membership

Job description

District – West End Toronto And Other Regions As Assigned

The salary range for this position is $77,000 to $90,000. Final compensation will be determined based on relevant skills, experience, qualifications, and internal equity. In addition to base salary, eligible employees may be entitled to other elements of total compensation, which may include group benefits, employer RRSP contributions, and discretionary bonus or incentive programs, where applicable to the role. We are committed to offering competitive compensation and comply with all applicable pay transparency legislation. Further details regarding our total rewards program will be shared by the Talent Acquisition team during the hiring process. Canadian work experience is not a requirement for this role. Please note that artificial intelligence–based tools may be used at certain stages of the recruitment and applicant screening process.


District Manager, Resident Food and Environmental Services

is responsible for supporting on-site management with leadership, mentoring and guidance for everyday Patient Food Operations and EVS Management. You will be a key player when it comes to compliance, ensuring company standards are met and establishing training and audit tools.


Now, If You Were To Come On Board As One Of Our District Manager, We’d Ask You To Do The Following For Us


  • Ensure the nutritional and therapeutic requirements of residents are met through menu planning, the development of standardized recipes, and production sheets.

  • Responsible for excellent client relationships and high level customer satisfaction that promotes, and supports account retention.

  • Develop and maintain a strong knowledge of patient preferences and incorporates these preferences into service delivery.

  • Support on-site management in the implementation of Compass programs and supports training to staff, supervisors, and management.

  • Maintain budget compliance.

  • Support new business through sales, analysis, operational review, formal reports, and presentations.

  • Implement and control a Food Safety Plan that incorporates all Quality Assurance measures including but not exclusive to HACCP, WHMIS, and all WSIB/WCB regulations; plus comply with the Company Audit procedures and schedule.

  • Work with managers in establishing priorities and quality assurance best practices, through the establishment of standards, training, operational procedures, and audits tools.

  • Conduct regular visits to client locations to observe and review operations.


Experience & Qualifications


  • 5+ years of Food Service Management and/or Environmental Services experience and multi-unit experience in healthcare.

  • Strong leadership skills and proven ability to supervise and secure the co-operation of the managed employees.

  • Preferred experience in Healthcare/Senior Living/Long-Term care setting or related.

  • Hands‑on experience in resident nutrition management and related operations management.

  • Canadian Society of Nutrition Management membership is required

  • You are in good standing in all required qualifications as stipulated by the client and Compass Group Canada.

  • Experience managing multiple sites in complex environments (union and non-union).

  • Proven Financial Management skills within a comparable size business portfolio.

  • Effective team player who works collaboratively with others

  • Ability to create and maintain excellent relationships with clients and customers.

  • Able to work and communicate effectively with stakeholders and customers

  • Valid driver’s license and the ability to travel over-night as required (Minimal)


What’s in it for you?


  • Join an award‑winning culture. We have been recognized for being a Great Place to Work, in addition to being selected as a FORTUNE Global 500 Company, Best Workplaces Retail & Hospitality, and FORTUNE World’s Most Admired Companies.

  • The opportunities with us are endless. As the world’s largest food and support services company, we offer an extensive range of learning and career opportunities for all our associates.

  • Health & Safety. The health and safety of our associates, clients and guests has always been our top priority. We have the right processes in place to ensure our teams have the support they need to stay safe, while helping to keep our guests safe.

  • Health Benefits. For our eligible associates, we offer comprehensive health, vision, and dental care coverage.

  • A Focus on Mental Health and Wellness. Our Mental Health and Well-Being initiative was created to share credible resources with our associates and the communities we serve on a variety of topics, including mental, physical, spiritual, and financial wellbeing. We also have an Employment Assistance Program which provides our associates with access to 24/7 support, resources, and information.

  • We are as diverse as our guests. We are as diverse as the people and communities we serve, and we know that’s one of our greatest strengths. We’re committed to building an inclusive workplace where people feel respected, supported, and able to grow, with fair opportunities for all. Our Employee Resource Groups (ERGs) create space for connection, deepen cultural awareness, and build appreciation of diverse perspectives across our teams – strengthening our culture and helping people feel a true sense of belonging.


For accommodation requests during the hiring process, please contact ukg.recruitment@compass-canada.com for further information.

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