Distribution Technician

NTPC – Northwest Territories Power Corporation; Hay River; On-site; CAD 75,000 - 91,000; Full time

Job summary

NTPC – Northwest Territories Power Corporation seeks a Distribution Technologist to join the T&D team. You will coordinate customer service requests, support projects from planning to construction, prepare estimates and contracts, manage material requisitions and provide technical support.

You will collaborate with customers, Crew Leads, engineers, and external stakeholders to ensure safe, efficient delivery while adhering to company standards.

Qualifications

• Two-year diploma in Engineering Technology from a recognized Institute; minimum two years' experience in electric utility work.
• Equivalencies may be considered for international education; provide Canadian education equivalency or a relevant designation.
• Proficiency with Microsoft Office applications (Outlook, Excel, Word, Projects) and good keyboarding skills.

Responsibilities

• Coordinate customer service requests and distribution projects from planning through construction.
• Prepare customer contracts, service agreements, project estimates, and material requisitions.
• Support engineers and operations staff with basic distribution design and power-flow reviews.
• Assist with inventory planning, procurement, and logistics coordination.
• Maintain and manage work order records and project documentation.
• Liaise with regulatory agencies, Indigenous organizations, and external stakeholders.

Skills

Planning

Communication

Team player

Problem solving

Negotiation

Ability to work under pressure

Education

Engineering Technology diploma (2-year)

Tools

MS Office

Outlook

Excel

Word

Projects

Single-line diagrams

Electrical drawings

Job description

We are seeking a Distribution Technologist to join our Transmission & Distribution (T&D) team. Reporting to the Asset Manager, T&D, this position is responsible for coordinating customer service requests, supporting distribution projects from planning through construction, preparing estimates and contracts, managing material requisitions, and providing technical and administrative support to T&D Operations.

The successful candidate will work closely with customers, Crew Leads, Operations Managers, contractors, engineers, and external stakeholders to ensure projects are delivered safely, efficiently, and in compliance with company standards.

• Promote and maintain a strong safety culture by adhering to all Health, Safety, and Environmental requirements.
• Act as the primary point of contact for customer service requests and Type 5, 6, and 7 distribution projects.
• Prepare customer contracts, service agreements, project estimates, and material requisitions.
• Coordinate customer projects through planning, construction, commissioning, and close-out.
• Manage work order records and customer-billed construction contribution projects.
• Support engineers and operations staff with basic distribution design, drafting, power flow reviews, and transformer sizing calculations.
• Assist with inventory planning, material procurement, and logistics coordination.
• Coordinate easements, rights-of-way, land use approvals, and related documentation.
• Liaise with regulatory agencies, municipalities, Indigenous organizations, landowners, and utility stakeholders.
• Prioritize customer and internal work requests with T&D Managers and Crew Leads.
• Assist with tender preparation, contract administration, project reporting, and progress monitoring.
• Maintain accurate technical, project, customer, and land-use records.
• Perform other related duties as assigned.
• Completion of a two-year diploma in an Engineering Technology field from a recognized Institute of Technology, and a minimum two years’ experience working with an electric utility required. Equivalencies may be considered.
• Applicants with education from outside of Canada must provide proof of Canadian education equivalency and/or hold a relevant professional designation or membership recognized in Canada.
• Above average computer knowledge and experience using Microsoft Office Applications such as Outlook, Excel, Word, Projects, and other related software packages. Good keyboarding skills are essential.
• Good planning, organizational and communication skills.
• Ability to isolate problems and suggest alternatives towards solutions
• Must possess exceptional negotiating skills and perform under public / customer demands and scrutiny. Ability to maintain composure under pressure and retain positive customer relations. Must have conflict resolution skills.
• Team player, ability to work with minimum supervision
• Ability to read and interpret blueprints, electrical drawings, and single line diagrams
• Class 5 Drivers License or equivalent is required.
• Successful candidate must provide satisfactory criminal records check prior to commencing work.

Salary for this position ranges from $54.10/hr-$65.72/hr. plus a location allowance of approximately $3,823 per annum. We offer a comprehensive benefits package which includes health and dental benefits, disability insurance, life insurance, paid sick days and a defined benefits pension plan.

Indigenous Employment Policy - Candidates must clearly identify eligibility status via our online application process in order to receive priority consideration.

We thank all those who apply and advise that only those selected for further consideration will be contacted.

PC4914