Distribution Supervisor (Richmond)

Sleep Country Canada; Richmond; On-site; CAD 65,000 - 75,000; Full time

Benefits offered by this job

Medical and dental benefits

Deferred Profit-Sharing Program

Annual Wellness Credit

Associate Discount Program

Maternity/Parental leave top up

Tuition Reimbursement

Long service awards

Volunteer day off

Job summary

Sleep Country Canada is seeking a DC Supervisor in Metro Vancouver to lead day-to-day distribution center activities, train Associates, and drive performance across staffing, safety, and operations.

You will oversee inbound/outbound receiving, order picking, and route optimization while maintaining strong relationships with internal teams and external vendors. A flexible 7-day schedule is required.

Qualifications

• A post-secondary degree or certificate in logistics, supply chain or related discipline is an asset.
• 2 to 3 years of previous experience in a warehouse/delivery environment or in a supervisory role.
• Previous inventory and cycle count experience is required.
• Experience with RF picking and WMS/ERP systems (i.e.., Oracle) is a definite asset.
• Knowledge and understanding of provincial transportation rules and policies (i.e. log books, trip inspections, checking them over making sure they are correct and up to date, etc.)
• Ability to effectively motivate and provide leadership direction, coaching, mentoring and performance management to all Associates
• Collaborate, liaise and maintain strong relationships with external vendors, clients, customers, etc. as well as internal stakeholders
• Excellent interpersonal, communication, presentation, and organizational skills
• Work on a flexible schedule – 7 day operations where days off might not be on the weekend

Responsibilities

• Provide day to day supervision of the work in the distribution center
• Ensure your all Associates are trained to meet the work demands of the distribution center
• Responsible for all aspects of performance management, staffing, training and development of their assigned workforce
• Coach and develop Associates to meet organizational objectives and personal goals
• Handle all administrative duties for all hourly Associates (vacation request, personal day, PIP’s etc.)
• Manage overall department process such as debriefing processes, transfers and fleet (5 ton trucks) as required
• Work closely in supporting other supervisors and overall delivery operations
• Supervise home delivery, inbound/outbound receiving, and order picking
• Run reports, route delivery trucks, handle store transfers & building manifests
• Provide customer service and support to customers, sales and delivery teams by responding to store e-mails and incoming telephone calls
• Ensure that all health and safety standards and regulations are adhered to
• Facilitate weekly/monthly meetings

Skills

Leadership

Staff supervision

Employee coaching

Performance management

Communication

Organizational skills

Collaboration

Problem solving

Flexibility

Customer service mindset

Education

Post-secondary degree or certificate in logistics or related discipline

Tools

RF picking

WMS/ERP systems (Oracle)

Job description

Shifts: Semi Annual Shift Rotation I ncluding Weekends – 5x8hours (no night shift)

In this role you will:

• Provide day to day supervision of the work in the distribution center
• Ensure your all Associates are trained to meet the work demands of the distribution center
• Responsible for all aspects of performance management, staffing, training and development of their assigned workforce
• Coach and develop Associates to meet organizational objectives and personal goals
• Handle all administrative duties for all hourly Associates (vacation request, personal day, PIP’s etc.)
• Manage overall department process such as debriefing processes, transfers and fleet (5 ton trucks) as required
• Work closely in supporting other supervisors and overall delivery operations
• Supervise home delivery, inbound/outbound receiving, and order picking
• Run reports, route delivery trucks, handle store transfers & building manifests
• Provide customer service and support to customers, sales and delivery teams by responding to store e-mails and incoming telephone calls
• Ensure that all health and safety standards and regulations are adhered to
• Facilitate weekly/monthly meetings

The Qualifications and Experience we like to see:

• A post-secondary degree or certificate in logistics, supply chain or related discipline is an asset
• 2 to 3 years of previous experience in a warehouse/delivery environment or in a supervisory role
• Previous inventory and cycle count experience is required
• Experience with RF picking and WMS/ERP systems (i.e.., Oracle) is a definite asset
• Knowledge and understanding of provincial transportation rules and policies (i.e. log books, trip inspections, checking them over making sure they are correct and up to date, etc.)
• Ability to effectively motivate and provide leadership direction, coaching, mentoring and performance management to all Associates
• Collaborate, liaise and maintain strong relationships with external vendors, clients, customers, etc. as well as internal stakeholders
• Excellent interpersonal, communication, presentation, and organizational skills
• Work on a flexible schedule – 7 day operations where days off might not be on the weekend

Why members of our team love working at Sleep Country Canada/Dormez-vous?:

• This is not a job but aCAREERwith opportunities for growth and advancement
• Diverse and inclusive work environment
• We will invest in you and provide extensive training, mentoring and continuous development
• Access to training and development platforms
• Full medical, dental benefits and a Deferred Profit-Sharing Program
• Annual Wellness Credit of up to $250.00 for any products/services that improve your health and well-being, i.e., health assessments, nutrition counselling, hiking shoes, a yoga outfit or fitness equipment!
• Associate Discount Program where you will be able to enjoy some of the world’s best sleep products
• Maternity/Parental leave top up benefits
• Tuition Reimbursement Program that covers professional AND personal development
• Long service awards, celebrations and other social events
• Associate Referral Program
• Paid day off to volunteer at your local charity of choice
• Recognized as one of Canada’s Most Admired Corporate Cultures in 2023 by Waterstone Human Capital

Additional information

This is a current open position.The salary range for this position is $65,000.00 - $75,000.00 annually. Actual salary for the role may vary depending on work location of the successful candidate and other factors including but not limited to, skills, education, experience, working conditions and the local labour market.

Our recruitment process incorporates various screening technologies, which may include AI, to screen for employability or suitability. Human recruiters review all applications.

Inclusion & Belonging

We are committed to building a company culture of inclusion and diversity where differences are embraced and valued, this allows us to better understand and meet the needs of our customers and the communities we serve. We want to ensure every job applicant is treated fairly and with respect regarding race, national or ethnic origin, religion, age, gender, sexual orientation, or disability. Upon request, accommodations are available during all stages of the recruitment process.