Distribution Practices Consultant

Empire Life, LLC; Kingston, Toronto, Montreal; Hybrid; CAD 79,000 - 127,000; Full time

Benefits offered by this job

Annual bonus program

Education reimbursement

Comprehensive benefits from day one

Flexible work arrangements

Pension plan with employer matching

Parental leave top-ups

Wellness programs

Employee referral program

Job summary

Empire Life is hiring a Distribution Practices Consultant to support our Retail Distribution team. This role focuses on advising distribution partners on due diligence, best practices, regulatory requirements, and risk management to strengthen distribution relationships.

The position requires 5+ years in insurance/financial services with distribution or compliance experience, a university degree, and strong communication skills.

Qualifications

• 5+ years work experience in the insurance/financial services industry with hands-on experience in distribution, training or compliance.
• Completion of a university degree with courses in business administration or other applicable discipline
• Knowledge of sales practices and relevant insurance regulation
• Very well developed written and verbal communication and presentation skills

Responsibilities

• Provide knowledgeable and practical advice to business unit partners concerning distribution matters including due diligence, best practices, contracting and monitoring.
• Collaborate with the Distribution Practices team to implement compliant, regulator-aligned solutions and reduce legal and reputational risk.
• Deliver cost-effective distribution risk management support through development of compliance standards and measures.
• Create and present engaging webinars and in-person sessions for distributors.
• Monitor partner contract obligations, market conduct, and branding usage, and propose remedial actions.

Skills

Insurance industry

Distribution practices

Communication skills

Bilingual English/French

Education

University degree

Tools

MS Office

Job description

Location: Remote, or if local to an office, hybrid - Kingston, Toronto, or Montreal

Our hiring process includes AI screening for keywords and minimum qualifications. Recruiters review all results.

Empire Life is looking to hire a Distribution Practices Consultant to join our Retail Distribution team! We are actively seeking candidates to fill a current, open position.

The Distribution Practices Consultant supports the distribution teams in all lines of business by developing and delivering services designed to efficiently promote distribution partner best practices; meet the Company’s regulatory obligations; and manage risk associated with the Company’s distribution channels. The incumbent is guided by defined goals and objectives and works under the general supervision of the Manager, Distribution Practices.

The total target compensation (TTC) range, including salary and target bonus, is $79,200 - $126,500. This TTC range is applicable to permanent roles only. The actual base salary offered within this range will be determined by the successful candidate’s skills and experience, as well as internal equity.

Why pursue this opportunity

Have your voice heard - with a fresh perspective, we welcome those that can highlight opportunities for improvement. We encourage creative and innovative thinking and welcome candidates who are not afraid to challenge the status quo.

Diversity, equity, and inclusion - we are committed to creating a diverse, equitable, and inclusive workplace and welcome candidates who share this commitment.

What you’ll be working on

• Provides knowledgeable and practical advice to business unit partners concerning distribution matters relating to distribution due diligence, best practices, contracting and monitoring, in respect of prospective, current and former distribution partners to support the Company’s distribution relationships and improve the quality of distribution partner business
• Collaborating with the Distribution Practices team, participate in the implementation of practical solutions designed to support the Company's compliance with all distribution-related regulatory requirements and industry and corporate standards to help manage the Company's legal, regulatory, and reputational risk
• Provide cost effective distribution risk management support to business units through the development and implementation of compliance and risk management standards and measures designed to enable proactive distribution risk management activities
• Deliver engaging and informative presentations to distributors through webinars and in-person presentations
• Monitor Distribution Partner contract obligations, market conduct, standard criteria, use of company logo, block reviews, report creation and make recommendations for remedial action
• Provide knowledgeable and practical advice to business unit partners on Distribution Partner compliance requirements
• Distribute Compliance Review Surveys (CRS) and Annual Compliance Certifications to Distribution Partners; review and analyze results to determine course of action
• Conduct desk and on-site reviews and develop a detailed report on findings and recommendations; forward recommendations to the Distribution Partner and follow up on action plans; collaborate with Distribution Partners regarding the recommendations; provide resource information and assistance for implementation into their practices.
• Communicate with sales teams and Distribution Partners on existing, changed or new industry or regulatory requirements that affect their practices
• Provide new and updated education tools for use by our Distribution Partners, including company compliance website, Distribution Partner Reference Guide, FAQs

What we’re looking for you to have

• 5+ years work experience in the insurance/financial services industry with hands‑on experience in distribution, training or compliance
• Completion of a university degree with courses in business administration or other applicable discipline
• Knowledge of sales practices and relevant insurance regulation
• Knowledge of word processing, spreadsheet, database, email, internet, and presentation software
• FLMI or AIRC an asset
• Well‑developed investigative, analytical and decision‑making skills
• Very well developed written and verbal communication and presentation skills
• Tact, diplomacy and the ability to handle confidential information
• Ability to prioritize and balance multiple tasks or projects
• Bilingualism in both English and French is an asset
• If you are applying for a position which is open to applicants across Canada, unless otherwise indicated in the position, language proficiency in English is required for communicating with customers, advisors, or employees across Canada.

Beyond the salary

For permanent full‑time positions, Empire Life offers a comprehensive total rewards package that includes:

• Competitive salaries with annual pay increases
• Annual bonus program, which recognizes both strong company performance and individual contributions, for non sales positions
• Access to learning & development programs, and education/tuition reimbursement (role dependent), to support your professional growth and career advancement.
• A comprehensive employer‑funded benefits package starting from day one of employment, that includes life insurance, health and dental and a generous health account
• Flexible work arrangements and an annual allotment of personal health days.
• Four weeks annual vacation from hire date
• A defined contribution pension plan with generous employer matching
• Top up programs for parental leave and compassionate leave
• Employer-sponsored wellness and recognition programs
• A cash employee referral program

To learn more about working at Empire Life, visit https://www.empire.ca/workatempire.

Get to know us

Empire life is proud to be an equal opportunity employer. We celebrate diversity, are committed to creating an inclusive environment, and welcome everyone to participate in our application process. We encourage those of all backgrounds and experiences to apply, even if you don't believe you meet each unique qualification outlined. Applicants will receive equal consideration without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, or age.

Empire Life welcomes applications from people with disabilities and disabled people. Accommodations are available upon request for candidates taking part in all aspects of the screening and selection process. If you need this job posting in an alternative format or have any accessibility questions, please contact [e-mail].