Distribution Manager

United Parcel Service, Inc.; Burlington; On-site; CAD 103,000 - 124,000; Full time

Job summary

UPS is seeking a seasoned Operations Manager in Burlington, Ontario to lead high-volume warehouse activities, manage multiple accounts, and drive efficient processes across facilities. The role ensures contracts are met, collaborates across departments, and oversees staff and budgeting to achieve revenue goals.

The ideal candidate has 5–7 years in warehousing or manufacturing ops with P&L experience, strong leadership, and advanced MS Office skills, with preference for an Ecommerce background.

Qualifications

• 5 to 7 years of experience in high-volume warehouse or manufacturing operation – Required.
• 3 to 5 years of experience in operations management with P&L (Profit and Lost) responsibility – Required.
• Management experience – Required.
• Bachelor's degree or international equivalent – Preferred.
• Experience with Ecommerce – Preferred.
• Ability to manage customer relationships resulting in high levels of customer satisfaction.
• Experience with implementations or systems customization and working with multiple accounts/facilities.
• Ability to work in a fast-paced environment.

Responsibilities

• Develops and monitors operational goals and plans.
• Sets priorities and coordinates with various functions to improve efficiency.
• Manages operations to meet customer deadlines.
• Develops and executes account plans, cross-sells, provides customer service, participates in reviews and revisions, reports financial performance, coordinates special projects, and resolves problems.
• Organizes and structures team/department.
• Oversees budgeting/financial administration, functional administration, and staff management.

Skills

Problem solving

Multitasking

Communication skills

Education

Bachelor's degree or international equivalent

Tools

Microsoft Office

Job description

Primary Job Posting Location:

Burlington, Ontario Canada

Job Description

This position develops, implements, and leads successful customer operations. The role will directs and controls activities in multiple facilities with complex accounts and large numbers of employees to ensure efficient and economical processes for storing and distributing inventory. This position monitors volume for respective clients, ensures contract compliance, and is typically responsible for meeting a revenue plan.

Job Type:

Full-Time / Permanent / On-Site

Workdays:

This position is expected to work at least five (5) consecutive days per week.

Shift Hours:

This position requires Full-Time availability during operational days.

Work Location:

4150 MAINWAY BURLINGTON, ON L7L 0A6

Key Responsibilities And Duties

• Develops and monitors operational goals and plans.
• Sets priorities and coordinates with various functions to improve efficiency.
• Manages operations to meet customer deadlines.
• Develops and executes account plans, cross-sells, provides customer service, participates in reviews and revisions, reports financial performance, coordinates special projects, and resolves problems.
• Organizes and structures team/department.
• Oversees budgeting/financial administration, functional administration, and staff management.

Requirements

• 5 to 7 years of experience in high-volume warehouse or manufacturing operation – Required
• 3 to 5 years of experience in operations management with P&L (Profit and Lost) responsibility – Required
• Management experience – Required
• Advanced computer skills: Microsoft Office – Required
• Bachelor's degree or International equivalent – Preferred
• Possesses strong background in Ecommerce – Preferred
• Ability to manage customer relationships resulting in high levels of customer satisfaction.
• Experience with implementations or systems customization and working with multiple accounts/facilities.
• Ability to work in a fast-paced environment.
• Problem-solving and multitask skills.
• Excellent verbal and written communication skills.

Expenses/Working Conditions

• Adhere to the company’s Appearance Guidelines.

The rate of pay for the successful candidate will range from $102.996,00/year to $123.573,60/year.

UPS is a diverse and equal opportunity employer. Accommodations are available, on request, for candidates with disabilities taking part in the recruitment process. If you are selected to participate in the recruitment process, please advise if you require accommodation for a disability.