Distribution Clerk

Dynacare; Ottawa; On-site; CAD 25,000 - 28,000; Full time

Benefits offered by this job

Top Employer recognition

Health and wellness benefits

Internal mobility opportunities

RRSP match benefits

Employee stock purchase program

Job summary

Dynacare is hiring a Distribution Clerk in Ottawa for an overnight shift from 3 am–11 am or 4 am–12 pm. You will handle reports, mail, and courier coordination, ensuring timely distribution to physicians and clients.

This permanent, full-time role is on-site with benefits and RRSP options. You will operate mailing equipment, prepare envelopes, and maintain accurate records while upholding confidentiality and professional communication with multiple departments.

Qualifications

• Secondary school education required.
• Ability to multi-task and work effectively in a fast paced environment.
• Good interpersonal skills and ability to deal with angry clients.

Responsibilities

• Sort reports and direct copies to physicians and clients.
• Dispatch reports to drivers and prepare mailings with proper postage.
• Maintain confidentiality and accuracy of information, and coordinate with departments.

Skills

Multitasking

Interpersonal skills

Customer service

Education

Secondary school diploma

Job description

Job Title: Distribution Clerk

Where YOU work, makes a difference.

Life is precious and every moment matters. Dynacare is helping Canadians achieve a healthy future with care and wellness solutions that are convenient, understandable, and accessible. When you join our team, every day is an opportunity to get better and be inspired. It’s an environment where you can grow your career in any direction you choose. We’re evolving our technology and optimizing our processes, so you can do your best work, make a meaningful impact, and thrive.

Are YOU our next Distribution Clerk?

The distribution clerk, ensure all reports, memos and client notices are directed to the appropriate client and/or location in a timely manner. Take all customer pickup request calls and dispatch all stat and non stat calls in the most cost effective manner possible ensuring applicable collection times are met or exceeded. Act as a courier as required to pick up that samples or as a back-up courier.

Status: PermanentFull-time (benefits eligible)

Vacancy Type: Existing

Hours of Work: Overnight shift - 3 am to 11 am or 4 am to 12 pm

Department: Transportation

Location: 750 Peter Morand, Ottawa & 1430 Blair Towers Pl, Ottawa

Workstyle: 100% on-site

Internal Deadline Application Date: Thursday, October 22, 2026

Why Dynacare is an amazing place for YOU:

• Join an award-winning "Top Employer" with meaningful and impactful career opportunities
• Access a health and wellness benefits program that supports you and your loved ones
• Grow and thrive with a dynamic, successful company through internal mobility opportunities
• Invest in your future through RRSP match benefits and an employee stock purchase program
• Experience a collaborative, diverse workforce that prioritizes dignity and respect for all

How YOU will make a difference:

• Sort reports, separate out all copy to physician (CC), independent physician mail-outs and fax copies
• Slot all reports and diskettes by appropriate slot code
• Pack reports in appropriate envelope in preparation for courier delivery
• Print envelope labels as required
• Ensure client reports, samples and supplies are dispatched to drivers as required
• Direct reports for doctors and clients without mail slots
• Operate digital mailing equipment to apply postage to all outgoing mail
• Prepare and send out mail, samples and packages via Mail/Courier Provider as required
• Stamp with appropriate postage of all outgoing mail including independent physicians and copy to physicians (CC)
• Responsible for coding of outgoing mail and updating the meter
• Responsible for sorting and delivery of external and internal mail as required
• Scan and retrieve images as required for ECGs and problem solving
• Maintain effective communication with other departments concerning doctor reports, etc.
• Ensure all inquiries and problems are handled in a courteous and professional manner
• Maintain confidentiality and accuracy of appropriate information
• Trace missing or delayed Purolator shipments as required

What YOU bring to the role:

• Secondary school education required
• Ability to multi-task and work effectively in a fast paced environment
• Good interpersonal skills and ability to deal with angry clients

Working Conditions

• High traffic area, noise and temperature changes
• Primarily standing 90% of the time but not in one spot and with repetitive movements
• Able to lift 5 to 10 pounds (frequently every hour)

Pay range: $17.95 - $20.45 per hour

At Dynacare we may leverage AI-powerage tools in our recruitment process. Ai will never reach out to our candidates directly

Dynacare has been a “Top Employer” for many years and there is a reason why. We are a great place to work. At Dynacare, we’re proud to hire the best people. If you are looking for a meaningful career where you can support healthy lives with commitment and care – we would like to meet you. We hope you will join us in our journey to become Canada’s health and wellness solutions leader.

Dynacare is proud to be an equal opportunity employer committed to the attraction, selection, advancement, and fair treatment of all individuals. We believe that our diversity is our strength, so we employ a diverse workforce and respect the needs of all our employees.

In accordance with provincial legislation and our AccommodationPolicy a request for accommodation will be accepted as part of the Dynacare hiring process.