Distribution Centre Manager (Brampton, ON)

Wolseley Canada Inc.; Toronto; On-site; CAD 120,000 - 140,000; Full time

Benefits offered by this job

Comprehensive benefits package

RRSP and defined contribution pension

Paid vacation and sick time

Annual bonus and profit-sharing

Employee discounts

Education reimbursement

Employee referral programs

Recognition programs

Job summary

Wolseley Canada is seeking a Distribution Center Manager to lead all warehouse and distribution operations, drive customer service excellence, and maximize productivity. You will oversee receiving, inventory, order fulfillment, shipping, and transportation coordination while maintaining a safe, efficient, and customer-focused operation.

The role emphasizes developing high-performing teams, leading continuous improvement initiatives, and ensuring alignment with company objectives, with the

Qualifications

• Completion of a college or university program in business administration, industrial engineering or in a discipline related to supply chain logistics; or an equivalent combination of technical training and experience.
• Experience leading large-scale warehouse and distribution operations is required.
• Demonstrated success improving service, productivity, and operational performance.

Responsibilities

• Create a motivational work environment to promote top performance of associates
• Promote safe work practices and resolve all safety concerns as identified
• Ensure the efficient and safe operation of all material handling equipment
• Communicate performance standards and coach associates in assigned duties
• Manage shift activities to ensure efficiency and accuracy of service
• Measure, record, and report individual and team performance against standards
• Provide regular feedback to associates on task performance
• Collaborate with commercial teams to identify service opportunities that enhance customer loyalty and sales performance

Skills

Leadership

Operations management

Inventory management

Process improvement

Lean principles

Safety leadership

People management

Communication

WMS

ERP systems

Budgeting

Education

College/University program in supply chain or related field

Tools

WMS

ERP systems

Job description

At Wolseley Canada, our leading-edge is the knowledge and insight found in every corner of our organization. Here, you’ll build strong relationships and support critical industries that touch the lives of Canadians. Every day, we show up with intention and pride; in ourselves, our associates, and our customers. You’ll have a solid foundation to try new things, uncover new possibilities, challenge yourself, and grow your career. Does this sound like somewhere you’d like to be?

Wolseley Canada is the leading wholesale distributor of plumbing, HVAC/R, waterworks and industrial products in the country and working here means, a network of possibilities, a place you are valued and a higher standard.

Why You’ll Love Working Here

• Safety-focused and inclusive workplace culture
• Comprehensive benefits with premiums fully paid for by the company for the “Core” package starting day 1
• Competitive retirement savings program including RRSP and Defined Contribution pension plan with employer matching up to 5.25% Day 1
• Paid vacation, sick time, and paid birthday off
• Annual bonus and profit‑sharing opportunities
• Employee discounts on leading plumbing, HVAC/R, and industrial products
• Education reimbursement and ongoing career development opportunities
• Employee referral programs and recognition initiatives

Position Summary

The Distribution Center Manager is responsible for leading all warehouse and distribution operations to ensure exceptional customer service, support sales growth, and maximize operational productivity. This role oversees receiving, inventory management, order fulfillment, shipping, transportation coordination, and workforce management while maintaining a safe, efficient, and customer-focused operation. The Distribution Center Manager drives continuous improvement initiatives, develops high‑performing teams, and ensures operational performance aligns with company objectives.

What You Will Do

• Create a motivational work environment to promote top performance of associates
• Promote safe work practices and resolve all safety concerns as identified
• Ensure the efficient and safe operation of all material handling equipment
• Communicate performance standards and coach associates in assigned duties
• Manage shift activities to ensure efficiency and accuracy of service
• Measure, record, and report individual and team performance against standards
• Provide regular feedback to associates on task performance
• Participate in meetings of the Joint Health & Safety Committee to coordinate safety initiatives
• Maintaining a clean work area and free of all safety hazards at all time
• Lead pre-shift meetings, safety talks, and warm‑up routines as directed
• Take leadership in directing, correcting, and recognizing associates on a regular basis
• Actively involved Process Improvement
• Oversee accident investigation in the event of associate injury or product damage and ensure proper documentation with the associates is being completed
• Complete associate counseling and performance appraisals as required
• Ensure associates are being trained in job duties and are being provided with updates on any changes
• Oversee payroll process to ensure all associates are being paid accurately
• Completing all necessary reports in a timely and accurate manner
• Perform departmental duties, leading by example in daily performance and conduct
• Collaborate with commercial teams to identify service opportunities that enhance customer loyalty and sales performance.
• Partner with Sales and Branch Operations teams to ensure product availability and rapid response to customer demand.
• Ensure accurate, complete, and on‑time order fulfillment to meet customer expectations.
• Lead initiatives that improve customer satisfaction, order accuracy, and delivery performance.
• Collaborate with Customer Service teams to resolve escalations and service issues promptly.
• Monitor service‑level KPIs and implement corrective actions when targets are not met.
• Foster a customer‑first culture throughout the distribution center.
• Support business continuity plans to maintain service during disruptions.
• Develop and monitor productivity metrics for individuals, teams, and operational processes.
• Drive continuous improvement initiatives focused on efficiency, waste reduction, and cost control.
• Optimize labor planning and scheduling to meet operational requirements.

Experience And Skills

• 5–10 years of progressive warehouse, distribution, or logistics management experience.
• Minimum 3 years of leadership experience managing supervisors and frontline teams.
• Experience leading customer‑focused distribution operations.
• Demonstrated success improving service, productivity, and operational performance.
• Strong leadership and people management skills.
• Customer‑centric mindset.
• Business and sales acumen.
• Analytical and problem‑solving capabilities.
• Inventory management expertise.
• Continuous improvement and Lean principles knowledge.
• Strong communication and stakeholder management skills.
• Experience with Warehouse Management Systems (WMS), ERP systems, and productivity reporting.
• Possess communication skills including active listening, public speaking, written documentation, verbal instruction, training and development
• Proficient operating knowledge of Microsoft Office applications
• Human relations skills and problem‑solving abilities
• Previous experience managing under a collective agreement
• Ability to foster and develop teamwork with associates
• Excellent organizational skills
• Completion of a college or university program in business administration, industrial engineering or in a discipline related to supply chain logistics; or an equivalent combination of technical training and experience.
• Existing Vacancy‑Backfill Posting Range: $120,000 to $140,000 + 20% Bonus #INDCORP

Our Commitment to You

Wolseley Canada is proud to be an equal opportunity employer, embracing diverse backgrounds and perspectives. We are committed to an inclusive, barrier‑free recruitment process with accommodation available on request for candidates participating in all stages of the recruitment and selection process.

Please note: Wolseley uses AI‑assisted tools to support applicant screening.

Where a salary range is posted, the total compensation range posted for this role represents the total compensation opportunity, which may include base wage, bonuses, commissions, and/or other monetary components, if applicable. Placement in the range will be based on factors such as market conditions, internal equity, candidate experience, skills and qualifications relevant to the role.

Benefits eligibility varies based on employment status and contract length. Full‑time permanent positions are eligible for the full benefits package. Fixed‑term contract positions may be eligible for health and dental benefits depending on the terms of the position. Short‑term contract positions are not eligible for company‑sponsored benefits.

This position requires the result of a satisfactory criminal record check. A record under the Criminal Code and/or other federal offence record(s) does not automatically mean you will be ineligible for the position.