Distribution Centre Manager (Brampton, ON)

wolseley; Brampton; On-site; CAD 90,000 - 130,000; Full time

Benefits offered by this job

Safety-focused culture

Company benefits, premiums paid

RRSP and pension matching 5.25%

Paid vacation and sick time

Annual bonus and profit-sharing

Employee discounts

Education reimbursement

Referral programs

Job summary

Wolseley Canada is seeking a Distribution Center Manager to lead warehouse and distribution operations, ensuring top customer service, sales support, and productivity. You will manage receiving, inventory, order fulfillment, shipping, and workforce planning while driving safe, efficient, and customer-focused performance.

You will build high-performing teams, implement process improvements, and collaborate with sales and branch operations to meet demand and enhance loyalty.

Qualifications

• 5-10 years of progressive warehouse, distribution, or logistics management experience.
• Minimum 3 years of leadership experience managing supervisors and frontline teams.
• Experience leading customer-focused distribution operations.
• Demonstrated success improving service, productivity, and operational performance.
• Strong leadership and people management skills.
• Customer-centric mindset and business acumen.
• Analytical and problem-solving capabilities.
• Inventory management expertise.

Responsibilities

• Create a motivational work environment to promote top performance of associates.
• Promote safe work practices and resolve all safety concerns as identified.
• Ensure efficient and safe operation of material handling equipment.
• Communicate performance standards and coach associates in assigned duties.
• Manage shift activities to ensure efficiency and accuracy of service.
• Measure, record, and report individual and team performance against standards.
• Provide regular feedback to associates on task performance.
• Lead safety committee meetings and coordinate safety initiatives.
• Maintain a clean work area free of safety hazards at all times.
• Oversee payroll processing to ensure accurate payments.
• Collaborate with commercial teams to identify service opportunities that enhance customer loyalty.
• Partner with Sales and Branch Operations to ensure product availability and rapid response to demand.
• Oversee order fulfillment accuracy and timeliness.
• Lead continuous improvement initiatives focused on efficiency and waste reduction.

Skills

Warehouse management

Leadership

Customer focus

People management

Lean principles

Problem solving

Inventory management

Analytics

Job description

At Wolseley Canada, our leading-edge is the knowledge and insight found in every corner of our organization. Here, you'll build strong relationships and support critical industries that touch the lives of Canadians. Every day, we show up with intention and pride; in ourselves, our associates, and our customers. You'll have a solid foundation to try new things, uncover new possibilities, challenge yourself, and grow your career. Does this sound like somewhere you'd like to be?

Wolseley Canada is the leading wholesale distributor of plumbing, HVAC/R, waterworks and industrial products in the country and working here means, a network of possibilities, a place you are valued and a higher standard.

Join the Pros!

Why You'll Love Working Here

• Safety-focused and inclusive workplace culture
• Comprehensive benefits with premiums fully paid for the company for the "Core" package starting day 1
• Competitive retirement savings program including RRSP and Defined Contribution pension plan with employer matching up to 5.25% Day 1
• Paid vacation, sick time, and paid birthday off
• Annual bonus and profit-sharing opportunities
• Employee discounts on leading plumbing, HVAC/R, and industrial products
• Education reimbursement and ongoing career development opportunities
• Employee referral programs and recognition initiatives

Position Summary

The Distribution Center Manager is responsible for leading all warehouse and distribution operations to ensure exceptional customer service, support sales growth, and maximize operational productivity. This role oversees receiving, inventory management, order fulfillment, shipping, transportation coordination, and workforce management while maintaining a safe, efficient, and customer-focused operation. The Distribution Center Manager drives continuous improvement initiatives, develops high-performing teams, and ensures operational performance aligns with company objectives.

What you will do:

• Create a motivational work environment to promote top performance of associates
• Promote safe work practices and resolve all safety concerns as identified
• Ensure the efficient and safe operation of all material handling equipment
• Communicate performance standards and coach associates in assigned duties
• Manage shift activities to ensure efficiency and accuracy of service
• Measure, record, and report individual and team performance against standards
• Provide regular feedback to associates on task performance
• Participate in meetings of the Joint Health & Safety Committee to coordinate safety initiatives
• Maintaining a clean work area and free of all safety hazards at all time
• Lead pre-shift meetings, safety talks, and warm-up routines as directed
• Take leadership in directing, correcting, and recognizing associates on a regular basis
• Actively involved Process Improvement
• Oversee accident investigation in the event of associate injury or product damage and ensure proper documentation with the associates is being completed
• Complete associate counseling and performance appraisals as required
• Ensure associates are being trained in job duties and are being provided with updates on any changes
• Oversee payroll process to ensure all associates are being paid accurately
• Completing all necessary reports in a timely and accurate manner
• Perform departmental duties, leading by example in daily performance and conduct
• Collaborate with commercial teams to identify service opportunities that enhance customer loyalty and sales performance.
• Partner with Sales and Branch Operations teams to ensure product availability and rapid response to customer demand.
• Ensure accurate, complete, and on-time order fulfillment to meet customer expectations.
• Lead initiatives that improve customer satisfaction, order accuracy, and delivery performance.
• Collaborate with Customer Service teams to resolve escalations and service issues promptly.
• Monitor service-level KPIs and implement corrective actions when targets are not met.
• Foster a customer-first culture throughout the distribution center.
• Support business continuity plans to maintain service during disruptions.
• Develop and monitor productivity metrics for individuals, teams, and operational processes.
• Drive continuous improvement initiatives focused on efficiency, waste reduction, and cost control.
• Optimize labor planning and scheduling to meet operational requirements.

Experience and Skills:

• 5-10 years of progressive warehouse, distribution, or logistics management experience.
• Minimum 3 years of leadership experience managing supervisors and frontline teams.
• Experience leading customer-focused distribution operations.
• Demonstrated success improving service, productivity, and operational performance.
• Strong leadership and people management skills.
• Customer-centric mindset.
• Business and sales acumen.
• Analytical and problem-solving capabilities.
• Inventory management expertise.
• Continuous improvement and Lean principles knowledge.
• Strong communication an