Dispatcher (Windsor, ON)

Wolseley Canada; Windsor; On-site; CAD 40,000 - 50,000; Full time

Benefits offered by this job

Full benefits from day 1

Annual bonus & profit sharing

Education reimbursement

Employee discounts

Job summary

Wolseley Canada in Windsor, Ontario is seeking a Dispatcher to coordinate daily deliveries, optimize routes, and support efficient shipping operations. The role requires dispatching experience, strong customer service, and reliable, organized work habits.

The position offers a base salary in the range of CAD 40,000–50,000 plus 4% PSP, with opportunities for growth in a fast-paced environment. This backfill role emphasizes reliability and multi-tasking in a team setting.

Qualifications

• Previous dispatching experience required.
• AS400/Syntax is an asset.
• Knowledge of Waterworks/Civil Construction products is an asset.
• General basic computer skills including Microsoft Office is required.
• Exceptional customer service and communication skills.
• Must be dependable and reliable and willing to take initiative.
• Must be organized, clean and able to multi-task.

Responsibilities

• Plans delivery routes to maximize efficiency and reduce costs.
• Determines appropriate transportation method according to budgets and policies.
• Arranges shipping schedules daily to meet customer/branch needs; consolidates shipments for efficiency.
• Assists with shipping.
• Collects freight quotes for special shipments.
• Investigates damage or breakage during transport.
• Maintains daily log of material shipped.
• Prepares shipping documentation and notifies discrepancies.
• Prepares reports on commitment levels.
• Upgrades photo PODs

Skills

Dispatching experience

Customer service

Microsoft Office

Communication skills

Dependable & initiative

Organization & multitasking

General computer skills

Tools

AS400/Syntax

Job description

At Wolseley Canada, our leading-edge is the knowledge and insight found in every corner of our organization. Here, you’ll build strong relationships and support critical industries that touch the lives of Canadians. Every day, we show up with intention and pride; in ourselves, our associates, and our customers. You’ll have a solid foundation to try new things, uncover new possibilities, challenge yourself, and grow your career. Does this sound like somewhere you’d like to be?

Wolseley Canada is the leading wholesale distributor of plumbing, HVAC/R, waterworks and industrial products in the country and working here means, a network of possibilities, a place you are valued and a higher standard.

Join the Pros!

Why You’ll Love Working Here

• Safety-focused and inclusive workplace culture

• Comprehensive benefits with premiums fully paid for by the company for the “Core” package starting day 1

• Competitive retirement savings program including RRSP and Defined Contribution pension plan with employer matching up to 5.25% Day 1

• Paid vacation, sick time, and paid birthday off

• Annual bonus and profit-sharing opportunities

• Employee discounts on leading plumbing, HVAC/R, and industrial products

• Education reimbursement and ongoing career development opportunities
• Employee referral programs and recognition initiatives

The Opportunity

Join the Windsor location as a Dispatcher, coordinating daily deliveries, optimizing routes, and supporting efficient shipping operations. We’re looking for a reliable, organized professional with dispatching experience, strong customer service skills, and the ability to thrive in a fast-paced environment.

What you will do:

• Plans delivery routes to maximize efficiency and reduce costs according to resources available. Consolidates regular shipments to maintain efficiency.

• Determines appropriate method of transportation required according to budgets and policies.

• On a daily basis, arranges shipping schedules according to the immediate needs of customers and branches. Consolidates shipments to maintain efficiency.

• Assists with shipping.

• Collect freight quotes for special shipments.

• Investigates damage or breakage to the material during transport.

• Maintains a daily log of material shipped.

• Compiles shipping documentation. Notifies appropriate individual of any discrepancies or adjustments needed to the routes.

• Prepares reports on commitment levels.

• Responsible of upgrading photo PODs

What you will bring:

• Previous dispatching experience required

• AS400/Syntax is an asset

• Knowledge of industry (Waterworks/Civil Construction) products is an asset

• General basic computer skills including Microsoft Office is required

• Exceptional customer service and communication skills

• Must be dependable and reliable and willing to take initiative

• Must be organized, clean and able to multi-task

Base Salary : $40,000 to $50,000 + 4% PSP

Existing position : Backfill

#INDWAR

Our Commitment to You

Wolseley Canada is proud to be an equal opportunity employer, embracing diverse backgrounds and perspectives. We are committed to an inclusive, barrier-free recruitment process with accommodation available on request for candidates participating in all stages of the recruitment and selection process.

Ready to Shape the Future?

Please note: Wolseley uses AI-assisted tools to support applicant screening.

Where a salary range is posted, the total compensation range posted for this role represents the total compensation opportunity, which may include base wage, bonuses, commissions, and/or other monetary components, if applicable. Placement in the range will be based on factors such as market conditions, internal equity, candidate experience, skills and qualifications relevant to the role.

Benefits eligibility varies based on employment status and contract length. Full-time permanent positions are eligible for the full benefits package. Fixed-term contract positions may be eligible for health and dental benefits depending on the terms of the position. Short-term contract positions are not eligible for company-sponsored benefits.

This position requires the result of a satisfactory criminal record check. A record under the Criminal Code and/or other federal offence record(s) does not automatically mean you will be ineligible for the position.