Dispatcher (Windsor, ON)

Wolseley Group; Windsor; On-site; CAD 40,000 - 50,000; Full time

Benefits offered by this job

Comprehensive benefits from day 1

Annual bonus and profit-sharing

Employee discounts on products

Education reimbursement and career dev

Job summary

Wolseley Canada in Windsor is seeking a Dispatcher to coordinate daily deliveries, optimize routes, and support efficient shipping operations. We’re looking for a reliable, organized professional with dispatching experience, strong customer service skills, and the ability to thrive in a fast-paced environment.

Responsibilities include planning delivery routes, selecting transportation methods, arranging schedules, assisting with shipping, collecting freight quotes, and maintaining shipping logs

Qualifications

• Previous dispatching experience required.
• AS400/Syntax is an asset.
• Knowledge of Waterworks/Civil Construction products is an asset.
• General basic computer skills including Microsoft Office are required.
• Exceptional customer service and communication skills.
• Must be dependable, organized, and able to multi-task.

Responsibilities

• Plans delivery routes to maximize efficiency and reduce costs.
• Determines appropriate method of transportation required according to budgets and policies.
• On a daily basis, arranges shipping schedules according to the immediate needs of customers and branches. Consolidates shipments to maintain efficiency.
• Assists with shipping.
• Collect freight quotes for special shipments.
• Investigates damage or breakage to the material during transport.
• Maintains a daily log of material shipped.
• Compiles shipping documentation. Notifies appropriate individual of any discrepancies or adjustments needed to the routes.
• Prepares reports on commitment levels.
• Responsible of upgrading photo PODs

Skills

Dispatching experience

Customer service

Communication skills

Dependable

Organized

Tools

AS400/Syntax

Microsoft Office

Job description

At Wolseley Canada, our leading-edge is the knowledge and insight found in every corner of our organization. Here, you’ll build strong relationships and support critical industries that touch the lives of Canadians. Every day, we show up with intention and pride; in ourselves, our associates, and our customers. You’ll have a solid foundation to try new things, uncover new possibilities, challenge yourself, and grow your career. Does this sound like somewhere you’d like to be?

Wolseley Canada is the leading wholesale distributor of plumbing, HVAC/R, waterworks and industrial products in the country and working here means, a network of possibilities, a place you are valued and a higher standard.

Join the Pros!

WhyYou’llLove Working Here

• Safety-focused and inclusive workplace culture
• Comprehensive benefits with premiums fully paid for by the company for the “Core” package starting day 1
• Competitiveretirement savings programincludingRRSP and Defined Contribution pension plan with employer matching up to 5.25%Day1
• Paid vacation, sick time, andpaidbirthday off
• Annual bonus and profit-sharing opportunities
• Employee discounts on leading plumbing, HVAC/R, and industrial products
• Education reimbursement and ongoingcareer developmentopportunities
• Employee referral programs and recognition initiatives

The Opportunity

Join the Windsor location as a Dispatcher, coordinating daily deliveries, optimizing routes, and supporting efficient shipping operations. We’re looking for a reliable, organized professional with dispatching experience, strong customer service skills, and the ability to thrive in a fast-paced environment.

What you will do:

• Plans delivery routes to maximize efficiency and reduce costs according to resources available. Consolidates regular shipments to maintain efficiency.
• Determines appropriate method of transportation required according to budgets and policies.
• On a daily basis, arranges shipping schedules according to the immediate needs of customers and branches. Consolidates shipments to maintain efficiency.
• Assists with shipping.
• Collect freight quotes for special shipments.
• Investigates damage or breakage to the material during transport.
• Maintains a daily log of material shipped.
• Compiles shipping documentation. Notifies appropriate individual of any discrepancies or adjustments needed to the routes.
• Prepares reports on commitment levels.
• Responsible of upgrading photo PODs

What you will bring:

• Previous dispatching experience required
• AS400/Syntax is an asset
• Knowledge of industry (Waterworks/Civil Construction) products is an asset
• General basic computer skills including Microsoft Office is required
• Exceptional customer service and communication skills
• Must be dependable and reliable and willing to take initiative
• Must be organized, clean and able to multi-task

Base Salary : $40,000 to $50,000 + 4% PSP

Existing position : Backfill

Our Commitment to You

Wolseley Canada is proud to be an equal opportunity employer, embracing diverse backgrounds and perspectives. We are committed to an inclusive, barrier-free recruitment process with accommodation available on request for candidates participating in all stages of the recruitment and selection process.

Please note:

Wolseley uses AI-assisted tools to support applicant screening.

Where a salary range is posted, the total compensation range posted for this rolerepresentsthe total compensation opportunity, which may include base wage, bonuses, commissions, and/or other monetary components, if applicable. Placement in the range will be based on factors such as market conditions, internal equity, candidate experience,skillsand qualifications relevant to the role.

Benefitseligibility varies based on employment status and contract length. Full-time permanent positions are eligible for the full benefits package. Fixed-term contract positions may be eligible forhealth and dentalbenefits depending on the terms of the position. Short-term contract positions are not eligible for company-sponsored benefits.

This position requires the result of a satisfactory criminal record check. A record under the Criminal Code and/or other federal offence record(s) does not automatically mean you will be ineligible for the position.