Dispatcher- Military Police Unit Esquimalt

Commissionaires Victoria, the Islands & Yukon; Victoria; On-site; CAD 30,000 - 60,000; Full time

Job summary

An established industry player in security services is seeking a Dispatcher for the Military Police Unit in Esquimalt. This role involves ensuring prompt emergency responses, managing communications, and utilizing advanced systems for effective operation. The ideal candidate will possess strong communication skills, adaptability, and a commitment to maintaining confidentiality. With a focus on career advancement and work-life balance, this position offers a supportive environment with numerous benefits, including training programs and health coverage. Join a dedicated team committed to the safety and well-being of the community.

Benefits

Opportunities for career advancement

Flexible work schedules

Paid sick, vacation, and personal time off

Group life, medical, and dental coverage

Mental health support

Uniforms provided

Safety boot reimbursement

RRSP contributions

Referral bonuses

Qualifications

• Successful completion of the Commissionaire Qualifying Course.
• Level II security clearance and ability to maintain confidentiality.

Responsibilities

• Dispatch police responses and document calls appropriately.
• Monitor alarms and cameras while complying with privacy regulations.

Skills

Radio Communication Skills

Telephone Communication Skills

Analytical Thinking

Problem-Solving Abilities

Customer Service Orientation

Organizational Skills

Time Management Skills

Education

Commissionaire Qualifying Course

Tools

Microsoft Office Suite

SAMPIS

CPIC

CCTV Equipment

Job description

Job Title: Dispatcher, Military Police Unit Esquimalt

Location: CFB Esquimalt

Pay: $26.27/hr - $27.30/hr

Position Status: Union Position

Position Summary:

Commissionaires Victoria, the Islands and Yukon (CVIY) Division is Vancouver Island’s largest security services company, employing approximately 850 staff. The division is a leading non-government and not-for-profit employer on Vancouver Island. Our mission is to provide meaningful employment opportunities for former members of the Canadian Armed Forces, the Royal Canadian Mounted Police, and others committed to the security and well-being of Canadians.

Under the guidance of the Military Police Shift Supervisor, the MP Dispatcher is responsible for prompt emergency and non-emergency police responses, proper documentation of all calls, initiating CAD in SAMPIS for patrols according to CF MP Gp Orders, issuing keys, and monitoring alarms and cameras.

Position Duties and Responsibilities:

1. Dispatch police responses appropriately to various situations.
2. Follow CF MP Gp Orders regarding communication protocols.
3. Learn to use SAMPIS for duty performance.
4. Use CPIC and adhere to related regulations.
5. Comply with Access to Information/Privacy Act requirements.

Essential Qualifications:

• Successful completion of the Commissionaire Qualifying Course.
• Level II (Secret) security clearance issued by PWGSC and current on the VCR.
• Ability to maintain strict confidentiality.
• Proven responsiveness to changing situations.
• Proper radio and telephone communication skills.
• Ability to operate and monitor alarm and CCTV equipment.

Rated Qualifications, Knowledge, and Skills:

• Strong computer skills including Microsoft Office Suite and internet use.
• Knowledge of military writing is an asset.
• Effective liaison with military agencies.
• Excellent communication skills in English.
• Analytical thinking and problem-solving abilities.
• Flexibility to adapt to rapid changes.
• Strong customer service orientation.
• Ability to work under stress and tight deadlines.
• Excellent organizational and time management skills.
• Knowledge of the Criminal Code of Canada, National Defence Act, and other statutes.
• Knowledge of all areas of CFB Esquimalt.

What We Offer:

• Opportunities for career advancement.
• Training programs, both free and paid.
• Flexible work schedules to promote work-life balance.
• Recognition programs.
• Paid sick, vacation, and personal time off.
• Group life, medical, and dental coverage.
• Mental health support and dedicated HR team.
• Uniforms provided with dry-cleaning reimbursement.
• BC Transit Pro Pass.
• Safety boot reimbursement.
• Personal protective equipment.
• RRSP contributions.
• Referral bonuses.
• And more benefits.