Dispatcher- Military Police Unit Esquimalt

Commissionaires Ottawa Group; Victoria; On-site; CAD 30,000 - 60,000; Full time

Job summary

Join a prominent security services company dedicated to providing meaningful employment for former military personnel. As a Dispatcher for the Military Police Unit, you will play a crucial role in ensuring prompt emergency and non-emergency responses. This position offers a unique opportunity to work in a dynamic environment, where your skills in communication, problem-solving, and customer service will be essential. Enjoy a flexible work schedule, opportunities for advancement, and a comprehensive benefits package, including medical and dental coverage. If you're ready to contribute to the safety and well-being of Canadians, this role is perfect for you.

Benefits

Opportunities for advancement

Free and paid training programs

Flexible work schedule

Paid sick, vacation and personal time-off

Group-life, medical & dental coverage

Mental health supports

Free uniform and dry-cleaning reimbursement

Safety boot reimbursement

RRSP contributions

Referral bonuses

Qualifications

• Completion of Commissionaire Qualifying Course and Level II (Secret) security clearance required.
• Strong computer skills and ability to adhere to confidentiality.

Responsibilities

• Dispatch Police response and document calls accurately.
• Monitor alarms and CCTV equipment, ensuring compliance with protocols.

Skills

Analytical Thinking

Problem Solving

Verbal Communication

Written Communication

Customer Service

Time Management

Radio/Telephone Communication

Ability to Operate Under Stress

Education

Commissionaire Qualifying Course

Tools

SAMPIS

CPIC

Microsoft Office

Job description

Job Title: Dispatcher, Military Police Unit Esquimalt

Location: CFB Esquimalt

Pay: $26.27/hr - $27.30/hr

Position Status: Union Position

POSITION SUMMARY:

Commissionaires Victoria, the Islands and Yukon (CVIY) Division is Vancouver Island’s largest security services company, with approximately 850 employees. The division is one of the leading non-government and not-for-profit employers on Vancouver Island. Our enduring mandate is to provide meaningful employment opportunities for former members of the Canadian Armed Forces, the Royal Canadian Mounted Police and others who wish to contribute to the security and well-being of Canadians.

Under the guidance of the Military Police Shift Supervisor, the MP Dispatcher is responsible for prompt emergency and non-emergency Police response. They are also responsible for proper documentation of all calls, starting the CAD in SAMPIS for patrols in accordance with CF MP Gp Orders, issuing keys and monitoring alarms/cameras.

POSITION DUTIES AND RESPONSIBILITIES:

• Ability to Dispatch Police response appropriately to any given situation.
• Adhering to CF MP Gp Orders with regard to protocols relating to communications.
• Ability to use or learn to use SAMPIS in the performance of duties.
• Ability to use CPIC and adhering to the regulations regarding the use of.
• Complying with Access to Information/Privacy Act requirements.

ESSENTIAL QUALIFICATIONS

• Successful completion of the Commissionaire Qualifying Course.
• Must have Level II (Secret) security clearance issued by Public Works and Government Services Canada (PWGSC) and be on the VCR.
• Ability to adhere to strict Confidentiality requirements.
• Proven ability to respond to changing situations.
• Ability to use proper radio/telephone communication procedures.
• Ability to use and monitor alarm/CCTV equipment.

RATED QUALIFICATIONS, KNOWLEDGE AND SKILLS

• Require strong computer skills, including Microsoft Office email (Outlook), MS Word, Excel, PowerPoint, Access and use of the internet.
• Knowledge of military writing an asset.
• Liaise effectively with various agencies within the Military.
• Excellent verbal and written communication skills in English.
• Demonstrated ability in analytical thinking and problem solving skills.
• Ability and flexibility to deal effectively and efficiently with rapidly changing situations.
• Excellent customer service skills.
• Ability to operate under stress and tight timelines.
• Possess strong organizational skills with effective time management skills.
• Knowledge of Offences under Criminal Code of Canada, National Defence Act and other federal and provincial statutes.
• Knowledge of all areas of CFB Esquimalt.

WHAT WE OFFER:

• Opportunities for advancement.
• Free and paid training programs.
• Flexible work schedule – maximize work-life balance!
• Recognition programs.
• Paid sick, vacation and personal needs time-off.
• Group-life, medical & dental coverage.
• Mental health supports and dedicated HR team.
• Free uniform and dry-cleaning reimbursement.
• BC Transit Pro Pass.
• Safety boot reimbursement.
• Personal protective equipment provided.
• RRSP contributions.
• Referral bonuses.
• And more!