Dispatcher - Logistics Coordinator

Clean Harbors; Provost; On-site; CAD 33,000 - 47,000; Full time

Benefits offered by this job

Health benefits after 30 days

RRSP with company matching

Tuition reimbursement

Paid time off

Training and development opportunities

Job summary

Clean Harbors in Provost, AB is seeking a Dispatcher to join our team in a permanent full-time role, supporting internal and external customer requests and coordinating travel logistics. This high-volume position requires quick decision-making and strong communication across divisions.

You will oversee the seasonal labor pool, assist with onboarding and training, and ensure safety and compliance while delivering reliable scheduling and excellent customer service.

Qualifications

• Previous high-volume dispatching experience in oil and gas or transportation.
• Customer service based background required.
• Proficient in Windows-based applications; Microsoft Excel is required.
• Effective verbal and written communication skills.
• Ability to multi-task and make independent decisions.
• Working hours can be 8 to 12 hours per day in the office.

Responsibilities

• Assist branch manager with hiring and onboarding of temp/seasonal labour pool employees; submission of workflows and Driver applications, maintaining personnel files and system databases;
• Schedules and assigns training as required;
• Acts as an available resource/ liaison for all labour pool employees; assists with navigating online training and system access issues;
• Updates and maintains training records; data entries into the Learning Management System;
• Takes all phone calls from employees and other internal customers in a professional manner; fosters strong relationships with all customers;
• Dispatches daily schedules and coordinates travel for employees; ensures hours of service and policy compliance; maintains PPE inventory.

Skills

High-volume dispatching

Customer service

Communication

Attention to detail

Multi-tasking

Decision making

Tools

Windows

Microsoft Excel

Job description

Clean Harbors is looking for a Dispatcher to join their team in Provost, AB. This is a permanent full-time role that will support all internal and external customer requests and troubleshooting on a day-to-day basis. This is a high-volume role that will require exemplary customer service, ability to make quick decisions and maintain good communication lines between other divisions within the team on regular basis. The role will have direct oversight of our seasonal labor pool and will coordinate and support in a few high-volume activities including onboarding, training and travel logistics.

Over Time Eligible

Why work for Clean Harbors?

• Health and Safety is our #1 priority and we live it 3-6-5!
• Competitive base hourly rate with opportunity for seasonal overtime!
• Comprehensive health benefits coverage after 30 days of full-time employment
• Group RRSP with company matching component
• Opportunities for growth and development for all the stages of your career
• Generous paid time off, company paid training and tuition reimbursement
• Positive and safe work environments

Responsibilities

• Ensuring that Health and Safety is the number one priority by complying with all safe work practices, policies, and processes and acting in a safe manner at all times
• Assist branch manager with the hiring and onboarding of temp/seasonal labour pool employees; submission of workflows and Driver applications, maintaining personnel files and system databases;
• Schedules and assigns training as required;
• Acts as an available resource/ liaison for all labour pool employees; this may include troubleshooting our systems to assist employees with navigating to online training assignments and/or with system access issues;
• Updates and maintains training records; includes data entries into Learning Management System;
• Takes all phone calls from employees and other internal customers in a professional and courteous manner; fostering strong relationships with all customers;
• Provides a daily schedule of the employees’ activity Manages and dispatches a daily schedule for all employees -to manage the board and get people out to work
• Communicates daily with all employees to confirm awareness of schedule and to promote employee engagement
• Arranges/coordinates travel for employees; includes booking flights and securing hotel accommodations
• Maintains hours of service on all labour pool drivers; ensures employees are compliant with company policies and legislative standards including electronic logs;
• Maintains and reports PPE inventory counts;
• Performs other duties and tasks as required by the Clean Harbors business needs

Qualifications

• Previous high-volume dispatching experience in either a Oil and Gas or Transportation setting.
• Industrial or oilfield experience preferred.
• Customer Service based background required.
• Proficient in Windows based applications, Microsoft Excel is required.
• Effective verbal and written communication skills.
• Strong attention to detail and the ability to multi-task and make decisions independently.
• Strong attention to detail with the ability to multi-task in a fast-paced environment.
• Proven commitment to providing outstanding customer service.
• Working hours can be from 8 to 12 hours per day in the office.

Wondering what to expect in starting your career with Clean Harbors?

40-years of sustainability in action. At Clean Harbors, our mission is to create a safer, cleaner environment through the treatment, recycling, and disposal of hazardous materials. Clean Harbors is the leading provider of environmental, energy and industrial services throughout the United States, Canada, Mexico and Puerto Rico. Everywhere industry meets environment, Clean Harbors is on-site, providing premier environmental, energy and industrial services. We are solving tough problems through innovation and proven methodology – come be part of the solution with us.

Clean Harbors is an equal opportunity employer. We do not discriminate against applicants due to race, ancestry, color, sexual orientation, gender identity, national origin, religion, age, physical or mental disability, veteran status, or on the basis of any other federal, state/provincial or local protected class.

Please be advised that Artificial Intelligence (AI) tools may be used to support certain stages in the recruitment process but are not used as a replacement for human decision making.

Clean Harbors is a Military & Veteran friendly company.