Dispatcher Columbia Icefield

The Fairmont Jasper Park Lodge; Municipality of Jasper; On-site; CAD 22,000 - 31,000; Full time

Benefits offered by this job

Free access to Pursuit attractions

Friend discounts (50% off)

Hotel/dining/retail discounts

Mental health resources

Job summary

Pursuit Collection Jasper is seeking a strong-on-site dispatcher for our Spring/Summer 2026 season at the Columbia Icefield in Jasper National Park. This full-time seasonal role places you on-site with accommodations and meals, coordinating tours, schedules, and group arrivals while ensuring guest experiences meet our high standards.

The position requires English fluency, Excel skills, and the ability to work in a remote environment.

Qualifications

• Fluent and articulate in English, able to communicate over two-way radio.
• Administrative skills including intermediate to advanced use of Microsoft Excel.
• Experience using RTP POS Software is an asset.
• Strong problem solving and attention to detail in high-stress environments.

Responsibilities

• Daily dispatching of tours and managing sales inventory.
• Create future Columbia Icefield dispatches and resolve scheduling issues.
• Coordinate with Group Sales Agents and third-party attractions.
• Maintain vehicle and visitor tracking reports and communicate issues to Icefield Management.
• Forecast equipment and group bookings; adjust dispatch for efficiency.

Skills

English fluency

Time management

Organization

Stress management

Excel

Radio communication

Problem solving

Attention to detail

Teamwork

Adaptability

Tools

RTP POS Software

Job description

Pursuit Collection Jasper, AB$19 an hour - Full-time Job detailsPay$19 an hourJob typeFull-timeLocationJasper, ABFull job descriptionAt Pursuit, we offer more than just a place to visit, we create opportunities for our guests to truly connect with iconic destinations. Our experiences include world-class attractions and distinctive lodges, all designed to highlight the unique beauty of each location. Beyond that, we offer thoughtfully crafted restaurants, retail, and transportation services that help our guests immerse themselves fully in the experience. What ties it all together are the friendly faces you’ll find along the way, the thoughtful amenities, and the delightful details that make every visit feel personal and unforgettable.This job is posted as part of our seasonal hiring for Spring/Summer, 2026, it will be a full time seasonal role.Based at the remote Columbia Icefield in Jasper National Park, this on‑site living role places you 100 km from Jasper and surrounded by stunning glacier views and endless mountain adventure. You’ll be part of a destination that includes the Glacier View Lodge, dining outlets, retail, and the world‑famous Glacier Adventure and Skywalk. Staff live on‑site with accommodations and three hot meals per day.$20/day housing and mealsEnd‑of‑season retention bonus up to $1.50/hrROLE & RESPONSIBILITIESDaily dispatching of tours, reacting to unforeseen changes and management of sales inventoryCreating future Columbia Icefield dispatch, troubleshooting and resolving scheduling issuesCommunication and tour orchestration with onsite Group Sales AgentsCommunication with other attractions and third-party organizationsMaintaining Vehicle tracking reports and communicating issues to Icefield ManagementMaintaining Visitor tracking reports and daily tour pax countsAdjust daily dispatch to ensure efficiency and balance across drivers and equipmentUsing Radio transmission to communicate with all Columbia Icefield business areasForecasting of equipment and group business, flagging issues with Icefield ManagementCommunicating with emergency personnel and 911 operators if an emergency occursOther duties as assignedREQUIRED SKILLS & QUALIFICATIONSOrganization, time management and stress handling skills are a must, but a passion for making a difference for each guest and employee is the most important aspect of this position!Must get excited at the idea of living and working in a remote (yet very social) environmentFluent and articulate in English, able to communicate and comprehend over two-way radio, requiredAdministrative skills including intermediate to advanced use of Microsoft Excel, requiredExperience using RTP POS Software, an assetProven strength in problem solving, critical thinking, attention to detail and ability to make decisionsMust be able to react quickly and efficiently, with flexibility in mindAbility to produce morale-boosting posts for staff in regard to activities & servicesMust be able to handle High stress situations calmly and logicallyAble to adapt and adhere to change easilyGuest service-oriented mindset and an ability to work in a team environmentMust enjoy working outdoors, even in challenging mountain weather conditionsComfortable working on your feet for extended periods of time in both an indoor and outdoor environment. Be prepared for all weather conditions (Snow, Rain, Wind, Hail)Must meet the Organization grooming and appearance standardsTo honour our commitment to be “Always Honest” all employees must consent to a criminal record checkStandard First-Aid or higher an assetThe starting wage for this role is $19.00About Us:We're more than a hospitality and attractions company. We connect people to iconic places through unforgettable and inspiring experiences; Our team members included.Thoughtfully united by their unique power to inspire and invigorate, our collection of hotels and lodges, recreational attractions, ground transportation services, retail, food and beverage, sightseeing, tours, and travel products are tied together by iconic, destination-worthy locations in Alaska, Montana, the Canadian Rockies, Vancouver, Reykjavík, Costa Rica, Las Vegas, and Chicago.Pursuit is a publicly traded company listed on the New York Stock Exchange under the symbol PRSU. As a member of the S&P SmallCap 600 index, we specialize in attractions-led hospitality, consistently generating revenue and delivering value to our shareholders.What will your work environment be like?At Pursuit, our locations are more than just a place to work – it’s a space where you can bring your whole self, collaborate with talented teams across departments, and build lasting friendships. We believe in fostering an environment where work and play coexist, so whether you’re tackling projects or enjoying our many perks, you’ll feel supported and valued. With a variety of great benefits, we’re committed to ensuring that your time with us is as fulfilling as it is fun.Our team shares a passion for adventure and an authentic desire to play host to the world. We are united by our connection to the people and places we’re lucky to call home. Our workforce is diverse. Our team members come here to embrace the extraordinary. To watch the sunrise and set each day in a place that, for many people, exists only in their imagination. To build career experience beside seasoned professionals a community of people who say ‘yes’ to adventure time and time again. To be a part of the #PursuitLife and live each day with purpose, turning moments into memoriesPURSUIT PERKSJoin an inclusive, global team and make life-long connectionsEnjoy free access to Pursuit attractions and 50% off for friendsGet discounts on hotel stays, dining, and retailAccess subsidized mental health and wellness resourcesEqual Employment Opportunities InformationPursuit is an Equal Opportunity Employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, gender, sexual orientation, disability, veteran status, and other protected characteristics. Pursuit places a high value on diverse backgrounds and experiences, recognizing that they serve as catalysts for creativity and innovation. We encourage individuals who are eligible to work in the country where the role is located to apply and join our inclusive team! We are working to eliminate barriers for applicants and team members from equity-deserving groups.

Hike Jasper
Jasper Camping
Canadian Rockies

Considering Working in Jasper, Alberta?

Jasper is a popular tourist destination, and has employment opportunities in the tourism and hospitality sectors. Jobs related to outdoor activities, accommodation, and services catering to visitors are commonly available. Additionally, there may be opportunities in retail, healthcare, and other support services.
If you're interested in working in Jasper, it is essential to consider the local job market and explore opportunities that align with your skills and interests. Here are some steps you can take to find work in Jasper:

Understanding the Local Job Market and Working in Jasper, Alberta

Understand the industries that thrive in Jasper National Park; Tourism, hospitality, outdoor recreation, and service-related job sectors are often significant in places like Jasper. Laern about working in the area and learn about the businesses, accommodations, and lifestyle choices that match Jasper employment.

Lifestyle and Employment while Working in Jasper National Park

Explore websites of companies in Jasper that align with your career goals and lifestyle.

Jasper Alberta's Employment Accommodations

Jasper National Park is a stunning and popular national park located in the Canadian Rockies in Alberta, Canada.
Living in Jasper allows residents to enjoy the natural beauty of the park, with easy access to outdoor activities such as hiking, wildlife viewing, and skiing. It is essential to note that living and working in a national park area has unique considerations, including limited development accommodations to preserve the natural environment.
If you are considering employment and living in Jasper National Park, you may want to explore the housing options in Jasper itself or nearby towns like Hinton, which is located just outside the park boundary. Keep in mind that housing availability and costs can vary, so it's advisable to research and plan accordingly. Additionally, employment opportunities may be tied to tourism, hospitality, or other industries related to the Park and its visitors.

Job Opportunities in Jasper National Park

1. Parks Canada Jobs

• Park Wardens - Law enforcement, wildlife protection, and visitor safety.
• Interpretive Guides - Lead educational programs, hikes, and wildlife tours.
• Visitor Services Attendants - Work at visitor centers, providing information.
• Conservation Officers & Ecologists - Protect and manage the park's environment.
• Maintenance Workers - Trail upkeep, infrastructure repairs, and facility maintenance.

2. Hospitality & Tourism Jobs

• Jasper Hotel & Lodge Staff - Front desk, housekeeping, concierges, and management.
• Restaurant & Cafe Workers - Servers, bartenders, cooks, and baristas.
• Tour Guides - Leading sightseeing, historical, or adventure tours.
• Retail & Gift Shop Staff - Working in souvenir shops and outdoor gear stores.

3. Outdoor Adventure & Recreation Jobs

• Rafting & Kayaking Guides - Leading groups on rivers.
• Ski Resort Staff - Ski instructors, lift operators, and patrol.
• Hiking & Backcountry Guides - Leading hiking and backcountry trips.
• Wildlife & Photography Tour Guides - Helping visitors spot wildlife.
• Equipment Rental Staff - Assisting visitors with gear and rentals.

4. Transportation & Support Services

• Jasper Shuttle & Tour Bus Drivers - Driving visitors between attractions.
• Equipment Technicians & Mechanics - Maintaining rental equipment.
• Parking & Traffic Control Staff - Managing visitor areas.

5. Research & Education

• Jasper Wildlife Biologists & Ecologists - Studying and preserving the ecosystem.
• Research Assistants - Assisting in environmental studies.
• Environmental Educators - Teaching conservation programs.

6. Volunteer & Seasonal Jobs

• Jasper Trail Maintenance Volunteers - Assisting in maintaining hiking trails.
• Event Coordinators - Working at events and festivals.
• Student & Internship Programs - Seasonal jobs with Parks Canada and tourism companies.