Dispatcher

Lineage Logistics; Edmonton; On-site; CAD 28,000 - 36,000; Full time

Benefits offered by this job

Safe work environment

Medical and dental insurance

RRSP matching

Paid time off

Job summary

Lineage Logistics is seeking a 1st shift Dispatch Coordinator to support daily scheduling and vehicle dispatch at our Edmonton facility. You will collaborate with drivers, carriers, and the Lineage Transportation Team to ensure on-time deliveries and efficient routing.

The role emphasizes strong communication, fast-paced organization, and a willingness to learn transportation management software while maintaining compliance and high service levels.

Qualifications

• High School diploma or GED.
• Experience in shipping or transportation coordination or relevant certification.
• Familiarity with import/export processes.
• Willingness to learn transportation management software.
• Proficient in Microsoft Office.
• Excellent verbal and written communication.
• Strong organizational skills in a fast-paced environment.
• Analytical and problem-solving abilities.

Responsibilities

• Prepare dispatch schedule for drivers and equipment daily to meet customer on-time service requirements.
• Establish and maintain relationships with carriers for effective capacity usage.
• Use dynamic routing system to route product outbound efficiently.
• Create and maintain inbound and outbound orders in the dispatch system.
• Monitor drivers' hours to ensure appropriate workload and compliance.
• Coordinate communications for delivery changes and backhaul assignments.
• Address issues and provide recommendations to meet customer needs.
• Identify continuous improvement opportunities for productivity and service.

Skills

Shipping coordination

Carrier relationships

Dispatch awareness

Microsoft Office

Communication

Organizational skills

Analytical skills

Problem-solving

Education

High School diploma or GED

Tools

Microsoft Office

Transportation management software

Job description

1st shift - 6am - 2:30pm ( Monday to Friday ) Support the daily scheduling and dispatching of vehicles into and out of loading docks and from the facility for delivery of materials and freight. Provide assistance to the Lineage Transportation Team.

Key Duties and Responsibilities

• Prepare dispatch schedule for drivers and equipment daily to achieve customers on time service requirements
• Establish and maintain collaborative relationships with carriers to ensure effective usage
• Use dynamic routing system to efficiently route product outbound
• Create and maintain inbound and outbound orders in the dispatch system
• Monitor drivers' hours to ensure appropriate workload to prevent violations
• Coordinate and communicate changes to delivery and backhaul assignments to accommodate for unforeseen circumstances such as late truck arrival, breakdowns, or last-minute customer requests
• Address matters that arise and provide recommendations to solve issues in order to meet customer business needs
• Identify continuous improvement opportunities for productivity, efficiency, and customer service

Minimum Requirements (Knowledge, Skills, Abilities)

• High School diploma or GED
• Experience in shipping or transportation coordination environment experience or relevant certification
• Basic knowledge of shipping and transportation operations and familiarity with import and export processes
• Willingness to learn transportation management software
• Proficient computer skills including Microsoft Office Suite
• Excellent verbal and written communication skills with the ability to interact with internal and external customers
• Excellent organizational skills and the ability to function in a fast paced, highly visible, and changing environment
• Excellent analytical and problem-solving skills, including the ability to deal with ambiguity

Why Lineage?

This is an excellent position to begin your career path within Lineage! Success in this role enables greater responsibilities and promotions! A career at Lineage starts with learning about our business and how each team member plays a part each and every day to satisfy our customers' requirements. Beyond that, you'll help us grow and learn on our journey to be the very best employer in our industry. We'll ask you for your opinion and ensure we do our part to keep you developing and engaged as we grow our business. Working at Lineage is energizing and enjoyable. We value respect and care about our team members. Lineage is an Equal Employment Opportunity Employer and is committed to compliance with all local laws that prohibit workplace discrimination and unlawful harassment and retaliation. Lineage will not discriminate against any applicant on the basis of race, color, age, national origin, religion, physical or mental disability or any other protected status. We are committed to a diverse and inclusive workplace for all. If you are contacted for a job opportunity, please advise us of any accommodations needed to ensure fair and equitable access throughout the recruitment and selection process.

At Lineage, we have a shared purpose: We are transforming the food supply chain to eliminate waste and help feed the world. Our shared purpose drives everything we do in all parts of our organization, from the warehouse floor to the corner office. The work we do is noble, and our team members are passionate about the impact they make every day. Working at Lineage is not just a job - it’s an opportunity to innovate and put your mark on how food moves from the farm to dinner tables around the world. As a member of the Lineage Logistics team, you are a critical link in the food supply chain. At Lineage Logistics, helping to feed the world is more than a job - it’s a purpose we live every day.

Lineage is one of the worlds leading temperature-controlled logistics companies. Driven by our core values, we're reimagining the global food supply chain. Lineage helps customers ranging from Fortune 500 companies to small family-owned businesses increase the efficiency and protect the integrity of their temperature-controlled supply chain. In recognition of the company's leading innovations, Lineage was recognized as the No 1. Data Science company on Fast Company’s annual list of the World's Most Innovative Companies in 2019, in addition to ranking 23rd overall in an evaluation of thousands of companies worldwide. As part of the Lineage family, you'll have the opportunity to grow your career as we continually expand, using technology and award-winning innovations, to meet the needs of customers around the world.

Benefits

• safe, stable, reliable work environments
• medical, dental, and basic life and disability insurance benefits
• RRSP matching
• paid time off