Dispatcher

Clean Harbors, Inc.; Edmonton; Hybrid; CAD 28,000 - 39,000; Full time

Benefits offered by this job

Health benefits after 30 days

RRSP matching

Growth opportunities

Paid time off

Training and tuition reimbursement

Safe work environment

Job summary

Clean Harbors is seeking a Temporary Dispatcher in the Sherwood Park area to support internal and external customer requests and troubleshooting on a day-to-day basis. The role handles high-volume scheduling, onboarding, training, and travel logistics for labor pool employees, with a mix of office-based and remote work.

Ideal candidates will have strong customer service skills, experience with onboarding, and the ability to make quick decisions while maintaining communication with multiple

Qualifications

• Experience in high-volume onboarding or recruitment.
• Strong customer service background required.
• Proficient with Windows-based software and Excel.

Responsibilities

• Assist branch manager with onboarding of temp/seasonal labor pool.
• Schedule and assign training as required.
• Coordinate travel and hotel accommodations for employees.
• Dispatch daily schedules and manage labor pool communications.

Skills

Customer service

High-volume onboarding

Communication skills

Fast decision making

Tools

Microsoft Excel

Job description

Our Industrial Service team based in Sherwood Park, AB is currently looking for a Temporary Dispatcher.

This is a Temporary role that will support all internal and external customer requests and troubleshooting on a day-to-day basis. This is a high-volume role that will require exemplary customer service, ability to make quick decisions and maintain good communication lines between other divisions within the team on regular basis. The role will have direct oversight our seasonal labor pool and will coordinate and support in a number of high-volume activities including onboarding, training and travel logistics.

Why work for Clean Harbors?

• Health and Safety is our #1 priority, and we live it 3-6-5!
• Competitive base hourly rate with opportunity for seasonal overtime!
• Comprehensive health benefits coverage after 30 days of full-time employment
• Group RRSP with company matching component.
• Opportunities for growth and development for all the stages of your career
• Generous paid time off, company paid training and tuition reimbursement.
• Positive and safe work environments

RESPONSIBILITIES

• Ensuring that Health and Safety is the number one priority by complying with all safe work practices, policies, and processes and acting in a safe manner at all times.
• Assist branch manager with the hiring and onboarding of temp/seasonal labor pool employees; submission of workflows and Driver applications, maintaining personnel files and system databases.
• Schedules and assigns training as required.
• Acts as an available resource/ liaison for all labor pool employees; this may include troubleshooting our systems to assist employees with navigating to online training assignments and/or with system access issues.
• Updates and maintains training records; includes data entries into Learning Management System.
• Takes all phone calls from employees and other internal customers in a professional and courteous manner, fostering strong relationships with all customers.
• Provides a daily schedule of the employees' activity.
• Manages and dispatches a daily schedule for all employees -to manage the board and get people out to work.
• Communicates daily with all employees to confirm awareness of schedule and to promote employee engagement.
• Arranges/coordinates travel for employees; includes booking flights and securing hotel accommodations.
• Maintains hours of service on all labor pool drivers; ensures employees are compliant with company policies and legislative standards including electronic logs.
• Maintains and reports PPE inventory counts.
• Performs other duties and tasks as required by the Clean Harbors business needs.

QUALIFICATIONS

• Previous high-volume recruitment and/or onboarding experience
• Industrial or oilfield experience preferred;
• Customer Service based background required
• Proficient in Windows based applications, especially Microsoft Excel;
• Effective verbal and written communication skills
• Strong attention to detail and the ability to multi-task and make decisions independently;
• Strong attention to detail with the ability to multi-task in a fast-paced environment;
• Proven commitment to providing outstanding customer service;
• Potential travel overnight to sites if necessary;
• Must be able to work 12 hour shifts on a rotational schedule 14 on and 14 Off; Hybrid work from office and work from home;

Wondering what to expect in starting your career with Clean Harbors?

40-years of sustainability in action. At Clean Harbors, our mission is to create a safer, cleaner environment through the treatment, recycling, and disposal of hazardous materials. Clean Harbors is the leading provider of environmental, energy and industrial services throughout the United States, Canada, Mexico and Puerto Rico. Everywhere industry meets environment, Clean Harbors is on-site, providing premier environmental, energy and industrial services. We are solving tough problems through innovation and proven methodology - come be part of the solution with us.

Clean Harbors is an equal opportunity employer. We do not discriminate against applicants due to race, ancestry, color, sexual orientation, gender identity, national origin, religion, age, physical or mental disability, veteran status, or on the basis of any other federal, state/provincial or local protected class.

Clean Harbors is a Military & Veteran friendly company.

Please be advised that Artificial Intelligence (AI) tools may be used to support certain stages in the recruitment process but are not used as a replacement for human decision making.

Job Schedule: Full time

Job Function: Administrative

Locations: 2130 121 Avenue NE