Dispatch Manager - Logistics

Placements24; Kimberley; Hybrid; CAD 65,000 - 95,000; Full time

Benefits offered by this job

Competitive salary

Medical benefits

Retirement plan

Generous annual leave

Professional development

Hybrid work model

Job summary

Placements24 seeks a proactive Dispatch Manager to lead logistics dispatch operations in Kimberley, Canada. You will manage a team of dispatchers, optimize routes, and oversee shipments from order to delivery in a hybrid on-site/remote setting.

The ideal candidate has 3+ years in logistics leadership, strong communication, and experience with dispatch and routing software. This role offers competitive salary, medical and retirement benefits, generous leave, and opportunities for professional

Qualifications

• Minimum 3 years in a supervisory or managerial role in logistics/dispatch.
• Strong understanding of dispatch operations, routing software, and fleet management.
• Excellent leadership and communication skills; able to solve problems under pressure.

Responsibilities

• Oversee daily dispatch operations, ensuring timely processing of orders and shipment coordination.
• Manage and train a team of dispatchers, setting performance standards and providing ongoing support.
• Optimize delivery routes and schedules to maximize efficiency and reduce costs.
• Use dispatch software and tracking systems to monitor vehicle movement and adherence to schedules.
• Serve as a main contact for drivers, customers, and other departments regarding dispatch status.

Skills

Leadership

Communication

Problem-solving

Hybrid work

Prioritization

Tools

Dispatch software

Routing software

Fleet management systems

General computer applications

Job description

About the Role

Our client is seeking a proactive and organized Dispatch Manager to lead their logistics dispatch operations in Kimberley . This role is pivotal in ensuring the efficient coordination and execution of all transportation and delivery activities. You will be responsible for managing a team of dispatchers, optimizing routes, and ensuring that shipments are managed effectively from order placement to final delivery. This hybrid position requires a blend of on-site leadership and remote strategic oversight, perfect for a manager who can drive efficiency and maintain strong communication across dispersed teams and operations.

Key Responsibilities

• Oversee the daily dispatch operations, ensuring timely and accurate processing of orders and shipment coordination.
• Manage and train a team of dispatchers, setting performance standards and providing ongoing support.
• Optimize delivery routes and schedules to maximize efficiency, minimize transit times, and reduce costs.
• Utilize dispatch software and tracking systems to monitor the movement of vehicles and ensure adherence to schedules.
• Serve as a key point of contact for drivers, customers, and other departments regarding dispatch and delivery status.
• Implement and enforce company policies and procedures related to dispatch and transportation safety.

Requirements

• Proven experience in logistics dispatch or transportation management, with at least 3 years in a supervisory or managerial role.
• Strong understanding of dispatch operations, routing software, and fleet management principles.
• Excellent leadership, communication, and problem-solving skills.
• Ability to work under pressure and manage multiple priorities in a fast-paced environment.
• Proficiency in dispatch software and general computer applications.
• Experience in a hybrid work setting, demonstrating ability to manage teams both on-site and remotely.

Benefits

• Competitive salary and performance-based incentives.
• Comprehensive medical and retirement benefits.
• Generous annual leave allowance.
• Opportunities for professional development in logistics and management.
• Hybrid work model offering flexibility.
• A collaborative and results-oriented team environment.