Disaster Property Restoration - Branch Manager

Firstonsite Restoration; Richmond Hill; On-site; CAD 100,000 - 125,000; Full time

Benefits offered by this job

Assigned vehicle

Health and dental benefits

RRSP program

BM incentive plan

Career development opportunities

Job summary

FirstOnsite Restoration in Canada is seeking a Branch Manager II to oversee all branch operations, drive top-tier project execution, and lead a high-performing team.

You will manage budgets and KPIs, partner with Project Managers, Estimators, and Supervisors to plan, deliver, and exceed client expectations, while growing market presence.

This is a leadership role with a competitive salary (100–125K CAD) and health benefits, plus incentives.

Qualifications

• 7+ years of industry-related experience (level II or III XACTIMATE).
• Experience managing budgets, forecasts, and branch financial performance.
• Strong restoration/construction knowledge with job costing.
• Proficiency in fundamental drying processes and mitigation standards.
• Excellent communication and relationship-building with clients, vendors, and teams.
• Experience coaching and mentoring other leaders.
• Bachelor's degree in Business, Construction Management, or related field.
• Valid driver's license and clean driving record.
• Willingness to travel for conferences and meetings.

Responsibilities

• Oversee all branch operations, ensuring top-tier project execution.
• Driver profitability by monitoring KPIs and financial results.
• Collaborate with Project Managers, Estimators, and Supervisors to plan and deliver.
• Mentor and empower other Branch Managers to ensure consistency.
• Partner with Sales and Regional leadership to drive growth and market presence.

Skills

Leadership

Project management

Communication

Mentoring

Budgeting

Forecasting

Client relations

Education

Bachelor's degree in Business or related field

Tools

Xactimate

Microsoft Office Suite

Job description

Are you a strong project manager with excellent Xactimate and people leadership skills?

Do you want to take your career to the next level? Drive performance, develop people, and want to build a branch that runs with excellence (and fun)?

If this sounds like you, our Branch Manager (internally known as Branch Manager II) role could be the perfect opportunity to take the next step in your leadership journey! You'll oversee all branch operations, ensuring top-tier project execution, financial strength, and a culture where your team can grow and succeed (and have fun).

Salary for this role = 100-125K, + BM incentive plan, assigned vehicle, and health/dental benefits, RRSP program and more.

A DAY IN THE LIFE OF A BRANCH MANAGER

As a Branch Manager, you set the tone for excellence, energy, and accountability within your branch. You lead from the front, guiding people, projects, and profitability with precision and purpose. You keep a close pulse on performance, reviewing financial results, tracking KPIs, and seizing every opportunity to improve margin, efficiency, and service delivery. Collaboration drives your success as you work with Project Managers, Estimators, and Supervisors to plan, execute, and exceed client expectations. You mentor and empower other Branch Managers, building leadership strength and ensuring consistency across locations. You partner with Sales and Regional leadership to drive growth, strengthen market presence, and elevate operational performance. Each day, your leadership, decision-making, and drive for results push your branch and your people to achieve new levels of success.

Qualifications

• 7+ years of industry-related experience (level II or III XACTIMATE)
• Proven ability to manage budgets, forecasts, and branch-level financial performance
• Strong understanding of restoration and construction processes, job costing, and operational delivery
• Competent infundamental drying processes, industry mitigation standards,and has a high level of knowledge of restoration techniques
• Skilled communicator and relationship builder with clients, vendors, and team members
• Demonstrated success coaching and mentoring other leaders
• Proficiency in Microsoft Office Suite
• Bachelor's degree in Business, Construction Management, or related field preferred
• Valid driver's license and clean driving abstract
• Requires ability to respond to employees and vendors after hours and on weekends
• Ability to travel for work conferences and meetings for short periods inside and outside the region

Who We Are

We offer competitive pay, comprehensive health and dental benefits, and RRSP matching because we believe in taking care of our people. You'll have opportunities to learn, grow, and build a lasting career across Canada in a culture that values care, collaboration, and doing the right thing. If you thrive in a team environment and want to make a meaningful difference, we'd love to hear from you.

Let's Rebuild Together

By submitting your application, you consent to the collection, use, disclosure, and storage of your personal information by FirstOnsite Restoration Limited operating as First Onsite Property Restoration ("First Onsite") for purposes related to your application for employment. This includes information gathered during the recruitment and interview process. Your personal information may be shared internally with relevant personnel involved in the hiring process.

First Onsite is committed to handling your personal information in accordance with applicable federal and provincial privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA) and any other relevant privacy legislation in your province or territory. If you have questions about how your personal information is handled, or if you wish to request access to your information, please contact our HR Department.

In accordance with the Accessibility for Ontarians with Disabilities Act, 2005, and the Ontario Human Rights Code, First Onsite Restoration will provide accommodations throughout the recruitment and selection process to applicants with disabilities. If selected to participate in the recruitment and selection process, please inform Human Resources or the Hiring Manager of the nature of any accommodation(s) that you may require in respect of any materials or processes used to ensure your equal participation.