Disability Specialist

De Havilland Aircraft of Canada Limited; Calgary; On-site; CAD 60,000 - 100,000; Full time

Job summary

An established industry player in the aerospace sector is seeking a dedicated Disability Specialist to enhance health and wellness initiatives. This role involves managing workplace injury claims, coordinating return-to-work processes, and ensuring compliance with safety regulations. You will collaborate with various stakeholders to foster a culture of safety and support employees through their claims journey. Join a passionate team committed to operational excellence and contribute to a legacy of quality and innovation in aviation.

Benefits

Health and Wellness Programs

Flexible Work Hours

Professional Development Opportunities

Qualifications

• 5+ years in disability claims management and RTW coordination.
• Strong background in case management and workplace accommodation.

Responsibilities

• Oversee workplace injury claims and ensure compliance with WCB policies.
• Develop effective return-to-work plans in collaboration with employees.

Skills

Microsoft Office

Data Analysis

Time Management

Communication Skills

Education

HR or Occupational Health & Safety Degree

CDMP or CRTWC Designation

Tools

HRIS Platforms

Incident Reporting Platforms

Job description

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De Havilland Aircraft of Canada Limited (DHC) is a storied name in the aerospace industry, recognized worldwide for its pioneering contributions to aviation and its unwavering commitment to quality, innovation, and reliability. Headquartered in Calgary, AB, DHC currently has approximately 1,400 employees across British Columbia, Alberta and Ontario, as well as in markets and distribution hubs world-wide.

Established in 1928, De Havilland Canada has a rich history marked by the development of some of the most iconic and versatile aircraft ever built. These aircraft have served a variety of roles—from bush flying to commercial aviation—and are celebrated for their rugged durability, operational versatility, and excellence in performance.

Over the decades, De Havilland Canada has evolved to meet the changing needs of the aviation industry. Today, we are more than just an aircraft manufacturer; we are a comprehensive aerospace company with capabilities that span design, production, maintenance, repair, and overhaul (MRO) services. Our operations are supported by a team of skilled engineers, technicians, and industry professionals who are dedicated to upholding the highest standards of craftsmanship and innovation.

Reporting to the Director of Health & Safety, the Disability Specialist will collaborate with stakeholders at all levels of the organization to achieve and sustain operational excellence in Health and Wellness. This position is based in Calgary, AB.

You are a team player wanting to join a group of passionate aviation enthusiasts. Our organization produces and supports a fleet of aircraft with purpose in the world and we look for employees who want to join this effort. You are someone who focuses strongly on company culture and how safety integrates into everyday work at De Havilland.

Duties & Responsibilities

Claims Management (WCB)

• Oversee and manage workplace injury claims, ensuring timely and accurate reporting to WCB.
• Act as the primary liaison between employees, WCB, healthcare providers, and internal stakeholders(supervisors and management at DHC).
• Review claim documentation, medical reports, and WCB correspondence to assess eligibility and claim status.
• Work proactively to mitigate claim costs by facilitating early intervention strategies.
• Track claim progress and ensure compliance with WCB policies, regulations, and reporting deadlines.
• Assist employees with WCB claim submissions, appeals, and documentation requirements.
  
  
  

STD & LTD Claim Support (Non-Work-Related Claims)

• Assist employees in initiating STD and LTD claims by providing guidance on documentation requirements and claim submission processes.
• Liaise with insurance providers, medical professionals, and internal stakeholders to facilitate timely claim approvals.
• Monitor claim status, ensuring accurate and prompt communication between employees and insurance carriers.
• Support employees through the medical leave process, including return-to-work planning and accommodation discussions.
• Educate employees and managers on STD/LTD policies, eligibility criteria, and benefit entitlements.
  
  
  

Return-to-Work (RTW) Coordination

• Develop and implement effective RTW plans in collaboration with employees, managers, payroll, union and WCB case workers.
• Work closely with medical professionals or 3rd party providers to assess restrictions and accommodations.
• Identify suitable modified or alternative work duties for injured employees.
• Monitor the progress of employees returning to work and adjust RTW plans as needed.
• Educate managers and employees on RTW policies, expectations, and best practices.
  
  
  

Compliance & Reporting

• Ensure all disability claims and RTW processes align with WCB/WSIB/WSBC legislation, company policies, and health & safety regulations.
• Maintain accurate records of claims, case management activities, and RTW plans.
• Prepare reports on claim trends, lost time, and RTW success rates for leadership.
• Conduct internal audits of claims management practices to ensure compliance.
  
  
  

Risk Management & Prevention

• Collaborate with the Health & Safety teams to identify trends and reduce workplace injuries.
• Recommend improvements to workplace safety policies based on claim analysis.
• Participate in incident investigations and recommend corrective actions.
• Provide guidance and support to employees throughout the claims and RTW process.
• Deliver training sessions on injury prevention, claims management, and RTW best practices.
  
  
  

Experience

• Education in HR, Occupational Health & Safety, Disability Management, or related field. CDMP or CRTWC designation is an asset.
• 5+years in disability claims management, WCB claims, and RTW coordination, preferably in manufacturing or aerospace. Strong background in case management and workplace accommodation.
• Expertise in WCB legislation, occupational health and safety regulations, and injury prevention strategies in a safety-sensitive environment.
• Strong communication, negotiation, and problem-solving abilities. Proficient in claims management systems, MS Office, and HRIS platforms. Excellent organization and attention to detail in managing multiple claims and RTW programs.
  
  
  

Skills

• Advanced proficiency with Microsoft Office (Word, Excel, and PowerPoint)
• Accurate and strong data analysis skills specific to digital platforms (HRIS and Incident Reporting Platforms)
• Strong time management, written/verbal communication, and digital technology skills
• Proven ability to assist with the design and rollout of internal programs
  
  
  

At De Havilland Aircraft of Canada (DHC), we are committed to protecting our people, customers, shareholders and the public through Health & Safety Excellence. As such, it is expected that all employees maintain strict adherence to Health & Safety Policies and to perform key physical tasks of the position described in the job description and interview process. This may include but is not limited to the ability to work in a variety of environmental conditions including temperature extremes, confined spaces, working at heights and with or around chemicals. Employees are expected to adhere to the use of personal protective equipment (PPE) when at work which must include but is not limited to the ability to maintain a positive fit test when mask use is required.

At De Havilland Canada, we aim to be inclusive and diverse and provide equal opportunity for employment. All qualified applicants, regardless of gender, age, race, religion, sexual orientation, and disability, are encouraged to apply. De Havilland will accommodate the needs of applicants with disabilities throughout all stages of the selection process. If you need accommodation during the recruitment process, please advise your Talent Acquisition representative. Information relating to the need for accommodation and accommodation measures will be addressed confidentially.

Any offer of employment is conditional on the completion of positive and satisfactory background checks, which may include, proof that you are legally entitled to work in Canada, professional references, verification of employment history, verification of educational background and criminal background checks.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Legal

• Industries

  Airlines and Aviation

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