Disability Management Consultant

Dallas Mercer; Mount Pearl; On-site; CAD 65,000 - 90,000; Full time

Benefits offered by this job

Competitive salary

Pension

Medical & dental benefits

Training & development opportunities

Job summary

Dallas Mercer in Mount Pearl, NL is seeking a Disability Management Consultant to guide employers and employees through occupational and non-occupational disability cases toward resolution.

You will develop case management plans, collaborate with stakeholders, assess medical and functional data, and support timely, sustainable return-to-work outcomes while maintaining precise documentation and records. This role emphasizes client-focused collaboration.

Qualifications

• Disability management background with return-to-work experience.
• Bachelor’s degree in a related health field preferred.
• Strong written and verbal communication skills.
• Bilingualism is an asset (French/English).

Responsibilities

• Develop and maintain case management plans focused on outcomes.
• Collaborate with employers, employees and stakeholders for return-to-work plans.
• Assess medical, functional and occupational information for cases.
• Identify and mitigate barriers to recovery and return-to-work timing.
• Maintain accurate documentation and case records.

Skills

Disability management

Return-to-work coordination

Attendance management

Communication skills

Client-focused approach

Relationship building

Bilingual (French & English)

Critical thinking

Prioritization

Education

Bachelor's degree in Occupational Therapy

Bachelor's degree in Physiotherapy

Bachelor's degree in Kinesiology

Bachelor's degree in Nursing

Tools

Insurance systems

Workers’ compensation legislation

Job description

DISABILITY MANAGEMENT CONSULTANT – MOUNT PEARL, NL

Dallas Mercer is in an exciting period of national growth. As our client base and Disability Management practices continue to expand across Canada, we are investing in the people, systems, technology, and operational infrastructure needed to support that growth.

This is an exciting opportunity to join our high-performing team in Newfoundland and Labrador as we grow and continue to make meaningful impact on employers and employees across the province.

More About the Role:

In this role, you will have the opportunity to make a meaningful impact by helping employers and employees navigate disability claims (both occupational and non-occupational) to resolution.

As part of our growing team, you will:

• Develop and maintain case management plans (occupational and non-occupational) that are outcome focused.


• Use a collaborative approach with employers, employees and key stakeholders to create action plans to safely return absent employees to work in a timely and sustainable manner.


• Identify, review and assess medical, functional and occupational information and factors.


• Identify and mitigate barriers to recovery and Return to Work planning.


• Maintain accurate documentation and case management records.

What We are Looking For:

We recognize that disability management professionals can come from a variety of backgrounds.Ideally, we are looking for:

• Knowledge and experience in disability management, return-to-work coordination, attendance management, insurance systems and/or workers’ compensation legislation.


• Experience in Disability Case Management is considered an asset.


• A related bachelor’s degree (Occupational Therapy, Physiotherapy, Kinesiology, and Nursing considered assets).


• Related professional designations such as CDMP, CRTWC are considered assets.


• Strong communication skills (written and verbal).


• Relationship building skills with a client-focused approach.


• Critical thinking and problem-solving abilities.


• Sound judgement and decision-making.


• The ability to manage competing priorities in a fast-paced environment.


• Bilingualism (French and English) is considered an asset.

Why Join our Team

• Supportive team environment made up of experienced professionals who work together to share knowledge, solve challenges, and celebrate success


• Growing and successful organization with an opportunity to make a meaningful impact and contribute innovative ideas


• Investment in your learning and growth through professional development, continuous learning and opportunities to expand knowledge and expertise


• A comprehensive benefits package including a competitive salary, pension, medical & dental benefits and opportunities for training and development


• This is a challenging role that will deliver great rewards to the right applicant