Disability & Accommodation Consultant

University of Toronto; Toronto; On-site; CAD 94,000 - 156,000; Full time

Job summary

The Disability & Accommodation Consultant at University of Toronto manages disability-related sick leave and LTD cases for staff and faculty, coordinating accommodation services for employees returning to work. The role liaises with the external LTD provider and serves as the campus contact on individual cases.

You will advise HR and managers on policy, procedures and best practices related to sick leave, LTD and accommodation, drawing on counseling and case-management experience within a

Qualifications

• University degree with professional certification in a health-related field such as Occupational Health Nursing, Occupational Therapy, Physical Therapy or related health science.
• Additional certification in related fields (CCRC, RRP/CVP, CRTWC or CDMP) preferred.
• CHRP or CHRL is an asset.

Responsibilities

• Oversee disability management for sick leave and LTD for staff and faculty.
• Liaise with the external LTD service provider as the University contact on individual cases.
• Advise HR and managers on policy, procedures and best practices related to sick leave, LTD and accommodation.

Skills

Interpersonal skills

Conflict resolution

Discretion

Teamwork

Customer service

Stakeholder engagement

Education

University degree with professional certification in disability/health field

CHRP/CHRL asset

Additional certifications (CCRC, CRTWC, CDMP)

Job description

Description

Position Summary

The Disability & Accommodation Consultant is responsible for the disability management of sick leave and long term disability (LTD) cases for all staff and faculty at the University of Toronto. The incumbent is responsible for providing accommodation services to employees with a disability and those returning to work with temporary job restrictions. The incumbent liaises with the external LTD service provider on behalf of University and is the provider’s University contact on individual cases. The incumbent provides information and advice to HR and managers on, policy, procedures and best practices related to sick leave, LTD and accommodation.

Qualifications Required

Education

• University degree with professional certification in a discipline such as Occupational Health Nursing, Occupational Therapy, Physical Therapy or related health science with knowledge, or an acceptable equivalent combination of education and experience;
• Additional certification in related field such as CCRC (Canadian Certified Rehabilitation Counsellor, RRP (Registered Rehabilitation Professional) / CVP (Certified Vocational Professional), Kinesiologist Certified Return to Work Coordinator (CRTWC) or Certified Disability Management Professional (CDMP) preferred.
• Certificate of Human Resources Professional (CHRP or CHRL) is an asset.

Experience

• Minimum five (5) years of related experience;
• Well-developed counseling, mediation, relationship management, and case management skills;
• Knowledge of the University's policies and procedures, including human resource employment policies, current accommodation practices, Environmental Health and Safety services and practices, and employee benefits and insurance plans and processes;
• Maintain working knowledge of the services and practices of the Community Safety Office, the Workplace Violence Program, policies on harassment and discrimination, Civility Guidelines, and the basic provisions in the various employee policies and collective agreements;
• Knowledge of human rights legislation and other relevant legislation (e.g. OHSA, ESA, AODA, WSIB);
• Experience in performing physical demands analysis and knowledge of ergonomics would be a definite asset.

Skills

• Superior interpersonal skills;
• Ability to deal effectively and objectively with emotionally charged situations and upset or distraught individuals;
• Ability to exercise judgment, tact and discretion;
• Ability to work in a team-based environment;
• Proactive and energetic customer service orientation with an awareness of and sensitivity to issues of equity and diversity;
• Ability to interact effectively with all levels of faculty, staff and students.

Other

• Superior oral and written communication skills;
• Demonstrated analytical and problem-solving skills;
• Excellent time management and organizational skills.

Closing Date:08/23/2026, 11:59PM ET
Employee Group: Salaried
Personnel Subarea:PM
Appointment Type: Budget - Continuing
Schedule: Full-Time
Pay Scale Group & Hiring Zone:PM 3 -- Hiring Zone: $93,592 - $109,190 -- Broadband Salary Range: $93,592 - $155,985
Job Category: Health & Wellbeing

Diversity Statement

The University of Toronto embraces Diversity and is building aculture of belonging that increases our capacity to effectivelyaddress and serve the interests of our global community. Westrongly encourage applications from Indigenous Peoples,Black and racialized persons, women, persons withdisabilities, and people of diverse sexual and gender identities.We value applicants who have demonstrated a commitment toequity, diversity and inclusion and recognize that diverseperspectives, experiences, and expertise are essential tostrengthening our academic mission.
As part of your application, you will be asked to complete a brief Diversity Survey. This survey is voluntary. Any information directly related to you is confidential and cannot be accessed by search committees or human resources staff. Results will be aggregated for institutional planning purposes. For more information, please seehttp://uoft.me/UP .

Accessibility Statement

The University strives to be an equitable and inclusive community, and proactively seeks to increase diversity among its community members. Our values regarding equity and diversity are linked with our unwavering commitment to excellence in the pursuit of our academic mission.
The University is committed to the principles of the Accessibility for Ontarians with Disabilities Act (AODA). As such, we strive to make our recruitment, assessment and selection processes as accessible as possible and provide accommodations as required for applicants with disabilities.
If you require any accommodations at any point during the application and hiring process, please [e-mail] .