Director, US IT Asset Management

Canadian Imperial Bank of Commerce; Toronto; Hybrid; CAD 140,000 - 190,000; Full time

Benefits offered by this job

Competitive salary

Incentive pay

Banking benefits

Benefits program

Defined benefit pension

Employee share purchase plan

Vacation offering

Wellbeing support

MomentMakers

Job summary

Canadian Imperial Bank of Commerce in Toronto is seeking an experienced Director to lead regional IT Asset Management (ITAM), shaping strategy, governance, and lifecycle management to maximize value from technology investments.

The role requires strong enterprise collaboration, risk oversight, and proven capability to lead large teams across regional and enterprise boundaries within a regulated financial services environment.

Qualifications

• Experience leading ITAM in large, regulated environments.
• 12–15 years of related experience OR equivalent education/experience.
• Degree or diploma in a tech or business field; certifications welcomed.
• Strong knowledge of asset lifecycle practices for hardware and software.
• Ability to influence senior leadership and cross-functional teams.
• Excellent leadership, communication, and analytical skills.

Responsibilities

• Lead regional ITAM strategy and operating model aligned with enterprise standards.
• Oversee end-to-end hardware and software asset lifecycle management.
• Manage budgets, risks, and optimization opportunities to improve value.
• Provide people leadership, coaching, and performance development.
• Partner with stakeholders and vendors to align ITAM priorities.
• Ensure governance, inventory accuracy, and reporting with clear risks.

Skills

IT Asset Management (ITAM)

Leadership

Stakeholder Management

Governance & Compliance

Budget Management

People Management

Risk Management

Enterprise Technologies

Regulatory Controls

Software Asset Management (SAM)

Education

Bachelor’s degree in Computer Science, Engineering, IT, Business, Finance, or related field

Relevant certifications (ITAM, ITIL, etc.)

Tools

IT Asset Management Tools

IT Asset Management Systems

HAM/SAM Tools

Job description

We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients. At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute. To learn more about CIBC, please visit CIBC.com

What you’ll be doing

We are seeking an experienced leader to oversee a regional IT Asset Management (ITAM) function that partners closely with teams across the enterprise. This role is responsible for driving ITAM strategy, governance, lifecycle management, compliance, reporting, and optimization to support business and technology objectives. The Director, US IT Asset Management bring strong experience in IT asset management, enterprise stakeholder engagement, risk and control oversight, and team leadership. This role will work across regional and enterprise teams to strengthen asset visibility, improve lifecycle discipline, support compliance, and enhance the value of technology investments. CIBC we enable the work environment most optimal for you to thrive in your role. You’ll have the flexibility to manage your work activities within a hybrid work arrangement where you’ll spend 2 days per week on-site, while other days may be remote.

How you’ll succeed

• ITAM Strategy – Lead the regional ITAM strategy and operating model – in alignment with enterprise standards, ensuring regional practices support broader organizational objectives and governance requirements.
• Leadership – Lead ITAM teams, tools, and continuous improvement initiatives to strengthen capabilities, improve service delivery, and drive operational efficiency.
• Provide people leadership through ongoing development, coaching, and support of team members, fostering strong performance, capability growth, engagement, and accountability.
• Oversee end-to-end hardware and software asset lifecycle management, including planning, acquisition, deployment, maintenance, refresh, and retirement.
• Relationship Management – Partner with enterprise stakeholders, vendors, and service providers to align ITAM priorities, support strategic outcomes, and enable effective cross-functional collaboration.
• Governance– Ensure strong governance, inventory accuracy, compliance, and reporting by maintaining effective controls, reliable asset data, and clear performance and risk visibility.
• Manage budgets, risks, and optimization opportunities to support cost discipline, reduce exposure, and improve the value realized from technology assets and licensing.

Who you are

• You demonstrate experience in. IT Asset Management (ITAM) or related technology leadership, and strong knowledge of hardware and software asset lifecycle practices, and experience in large, complex, and preferably regulated environments, and proven ability to work across regional and enterprise teams.
• Additionally, you bring 12-15 years of related experience OR Combination of education and experience, ideally within financial services or tech.
• You have a degree. degree/diploma in Computer Science, Engineering, Information Technology, Business Administration, Finance, Operations Management, or related field or relevant certifications and/or completion of a relevant bootcamp;
• You also demonstrate expert knowledge of banking products, services, and industry regulations; thorough understanding of current and emerging industry trends and developments; ability to shape departmental strategies using industry knowledge, and ability to solve high-level, complex problems impacting the organization, and ability to influence senior leadership and cross-functional teams, and ability to set long-term strategic direction and solve high-level challenges that impact the organization as a whole.
• Your influence makes an impact. You demonstrate excellent leadership, communication, and analytical skills, and embrace and advocate change, and are influential, relationship management and networking, inspiring outcomes by sharing expertise, and are digitally savvy; innovative, embrace evolving technologies; easily adapt to new tools and trends.
• In addition, you oversee risk management frameworks, influence risk culture, and align risk management with strategic objectives, and ensure comprehensive compliance with all relevant regulations within their area of responsibility; manage relationships with Compliance and Audit teams; oversee compliance adherence and reporting within their area.

What CIBC Offers

We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck. We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, defined benefit pension plan*, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program. Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients. We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development. Subject to plan and program terms and conditions.

What you need to know

CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact [e-mail]. CIBC is committed to clarity in our hiring process. All roles posted are opportunities we’re actively recruiting for, unless stated otherwise. You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit. We may ask you to complete an attribute-based assessment and other skills test (such as simulation, coding, French proficiency). We use artificial intelligence tools during the recruitment process. Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.

Job Details

• Job Location: Toronto-81 Bay, 5th Floor
• Employment Type: Regular
• Weekly Hours: 37.5
• Skills: Budget Management, Enterprise Technologies, Hardware Asset Management (HAM), Information Technology (IT) Systems, Infrastructure Management (IM), IT Asset Management (ITAM), IT Asset Management Systems, IT Asset Management Tools, Leadership, Mitigated Risks, People Management, Regulatory Controls, Software Asset Management (SAM), Stakeholder Management

At CIBC, we are in business to help our clients, employees and shareholders achieve what is important to them. Our ability to create value for all CIBC stakeholders is driven by a business culture based on common values: Trust, Teamwork and Accountability. Working with CIBC makes you a part of a work environment committed to our clients, employees and communities - a place where you can excel. Every day, our 48,000 employees help our clients achieve their financial goals, because what matters to our clients, matters to us.