Director, Transplant Services

Ontario Health; Toronto; On-site; CAD 120,000 - 180,000; Full time

Benefits offered by this job

Health benefits

Pension plan

Vacation entitlement

Personal days

Learning and career development

Inclusive, values-driven culture

Job summary

Ontario Health is seeking a senior leader to manage the Transplant Tracks function. You will shape strategy, oversee daily operations, and align resources with program goals.

Responsibilities include risk management, policy implementation, and executive-level reporting. A strong background in healthcare leadership and policy development is essential, with experience coordinating across ministries and hospitals.

Qualifications

• Master’s degree with a minimum of 10 years of experience within healthcare system, leading clinical function, developing, and supporting teams through projects, programs, and/or direct people leadership
• A degree in nursing with a background in critical care or related health care field and current registration with the relevant professional college in Ontario.
• Experience in 24/7 patient care operations (preferred); leadership in health system strategy, policy development and implementation, and broad management skills

Responsibilities

• Develops, implements and monitors overall strategy related to Transplant Tracks and reports on function’s annual plans and provides risk identification and migration strategies.
• Oversees day to day operations of the relevant business functions.
• Ensures policies and processes are in place and followed.
• Identifies operational improvements by monitoring performance and implementing changes.
• Sets, manages and reports on department budgets.

Skills

Strategic leadership

Stakeholder management

Healthcare policy

Budgeting

Education

Master's degree in healthcare/related field

Nursing degree with Ontario registration

Tools

CRM systems

IT systems

Job description

At Ontario Health, we are committed to developing a strong organizational culture that connects and inspires all team members across the province. Our vision is that together, we will be a leader in health and wellness for all. Our mission is to connect the health system to drive improved and equitable health outcomes, experiences and value. How we work together is reflected through our five values: integrity, inspiration, tenacity, humility and care.

What Ontario Health offers:

• Comprehensive health coverage from day one, with fully paid medical, dental, and vision benefits to support you and your family’s health
• Flexible health care or wellness spending accounts, plus an inclusive program to support your overall well-being
• A premium defined benefit pension plan, ensuring long-term financial security
• Competitive vacation entitlement that encourages time to rest and recharge
• Three personal days and two float days annually, providing added flexibility to support work-life balance, in addition to vacation days
• Ongoing learning and career development opportunities designed to help you grow, advance, and thrive in your profession
• A collaborative, values-driven workplace where integrity, care, humility, inspiration, and tenacity shape everything we do
• Opportunities to participate in Communities of Inclusion, fostering belonging, equity, and the sharing of diverse perspectives across our team

Here is what you will be doing:

• Develops, implements and monitors overall strategy related to Transplant Tracks and reports on function’s annual plans and provides appropriate risk identification and migration strategies.
• Oversees day to day operations of the relevant business functions.
• Ensures that the appropriate policies, guidelines and processes are in place and are followed.
• Identifies operational improvement opportunities by monitoring and measuring the function’s performance and implementing improvements.
• Sets, manages and reports on department budgets
• Provides full scope of leadership responsibilities to a team of function-specific resources including recruitment, setting/measuring performance outcomes, career development/counseling, approval of leadership and training opportunities, and performance management.
• Manages stakeholders with a focus on provision of information, advice and guidance to leadership and external stakeholders (the Ministry, hospitals, physicians, , etc.) on system trends, implications and funding requirements.
• Leads the investigation and implementation of best practices and innovative systems/processes to improve efficiency and effectiveness of services.
• Aligns financial resources to Transplant goals and objectives and takes corrective action to minimize the impact of variances.
• Provides staff support to Senior Leadership, Board and Board Committee material preparation and meetings; Contributes constructively, respectively and collegially to leadership team discussions and decision-making, with an integration mindset; Liaises with expert resources in the field
• Leading operations of Ontario’s transplant function including: Assesses and reworks existing transplant processes to effect achievement of goals and to increase efficiency and effectiveness;
• Contributes to a synergistic relationship between people and processes that cross donation services and transplant systems;
• Represents TGLN among external stakeholders including clinical and administrative leadership of Transplant programs, Ministry of Health Provincial Programs Branch, ORNGE;
• Ensures the development and adoption of provincial policies through the timely, efficient and purposeful involvement of provincial working groups and steering committees;
• Leads and actively participates on the work of the provincial working groups and steering committees in organ transplant;
• Supports the development, design and implementation of organ allocation changes as a business lead and Subject Matter Expert (SME) in collaboration with IT application development services.
• Ensures that physicians who are part of TGLN’s Transplant medical model have clear objectives, and are well supported with respect to their time applied to TGLN achievements

Here is what you will need to be successful:

• Education and Experience Master’s degree with a minimum of 10 years of experience within healthcare system, leading clinical function, developing, and supporting teams through projects, programs, and/or direct people leadership
• A degree in nursing with a background in critical care or related health care field and current registration with the relevant professional college in Ontario.
• Experience in 24/7 patient care operations (preferred); Superior subject matter expertise in health system/clinical strategy and policy development and implementation, clinical and provider engagement expertise and broad management skills (e.g., budgeting, workforce planning, strategy, project management, communications, people management)
• Knowledge of clinical practice guidelines and their development; evidence-based decision-making; and the ability to comprehend and critically appraise articles from the medical literature
• Senior level knowledge of key management practices for leadership – people, process, technology – and proven ability to lead high-performing teams
• Excellent interpersonal and relationship management, including sound judgment, tact and diplomacy with ability to gain cooperation and build trust as a means of influencing outcomes
• Knowledge and Skills Exceptional written and verbal communication skills and demonstrated ability to work with and advise senior leaders and the capacity to engage and build relationships amongst varied clinical and administrative stakeholders.
• Demonstrated written skills, including experience preparing reports, presentations, briefing notes and environmental scans
• Ability to understand, conduct and synthesize evidence and rapid reviews
• Broad understanding of changing priorities, trends and activities across the organization
• Establish a culture and work environment that attracts, retains and motivates the highest caliber of employees
• Entrepreneurial attitude with the ability to effectively influence change across a diverse group of stakeholders
• Ability to thrive in an environment of ambiguity and pressure
• Ability to cultivate innovative system thinking and planning, and to translate broad goals into detailed strategic and operational plans
• Self-directed, with enthusiasm, initiative and demonstrated ability to work independently to deadlines

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Location: Ontario Health (OH) welcomes applications from candidates across Ontario.

Employment Type: Permanent Full time Contract Length: N/A Salary Band: Band 9 External Application Deadline Date: October 24, 2026

All applicants must be a resident of Ontario to be considered for roles at Ontario Health.

Ontario Health encourages applications from candidates who are First Nations, Métis, Inuit, and urban Indigenous; Francophone; members of Black and racialized groups; 2SLGBTQIA+ communities; trans and nonbinary individuals; and people living with disabilities.

Ontario Health is an accessible employer, and we offer accommodation in all aspects of employment, including the recruitment process.

Ontario Health is the provincial agency responsible for ensuring Ontarians receive high-quality health care services where and when they need them. Since it was established in June 2019, Ontario Health has brought together the strengths of many existing health care organizations to work together to build a better health care system for all Ontarians. Building on the expertise and knowledge of our people, we are committed to applying the best of what we collectively do, and in partnership with others, to transform the health system and improve the quality and delivery of care for patients, families, and health care providers.