Director, Strategic Projects - Global Payment Operations

Corpay; Toronto; On-site; CAD 110,000 - 150,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision and Paramedical benefits

RRSP matching

Virtual fitness classes

Robust PTO

Job summary

Corpay in Toronto is seeking a Director, Senior Projects for Global Payment Operations. You will lead high-profile improvement programs across global operations, reporting to the SVP, Global Operations, and working with cross-functional teams.

This role focuses on delivering projects on time, driving change, analyzing data, presenting progress to senior management, and ensuring risk and compliance. A Bachelor's degree and 7+ years in related roles are required.

Qualifications

• Bachelor's degree in Business, Finance, or related field.
• 7+ years leading operational teams or client management.
• Experience in change management and stakeholder management.
• Strong oral and written communication, interpersonal, presentation and organization skills.
• Ability to effectively communicate with all levels of staff, management, and senior leadership.
• Highly motivated to take ownership and drive initiatives with minimal direction.
• Capacity to think strategically and innovatively.

Responsibilities

• Ensuring the timely delivery of projects, that meet or exceed the agreed-upon metrics and/or goals.
• Acting as a key driver for change within the business units aligned to supporting project execution and toll-gating.
• Helping all impacted departments to learn, understand, and grow with the transformation.
• Conducting in-depth analyses, including data collection, data analyses, and synthesis of data to generate key insights for projects.
• Developing presentations for senior management to facilitate discussions on project or program progress, results and any additional assistance needed from them.
• Generating insights based on tools including customer interviews, market research, discussions with subject matter experts, focus groups, and surveys.
• Ensuring disciplined, data-driven, well-documented approaches to improving end-to-end operational performance led by voice of the customer.
• Quantifying impact of projects on financials, productivity, customer experience and compliance.
• Promoting a risk-aware culture; ensure efficient and effective risk and compliance management practices by adhering to required standards and processes.
• Developing and maintain positive relationships with senior leadership.

Skills

Project management

Change management

Stakeholder management

Communication

Leadership

Strategic thinking

Data analysis

Education

Bachelor's degree

Job description

Director, Strategic Projects - Global Payment Operations

121 King St W, Toronto, ON M5H 3T9, Canada

Job Description

Posted Monday, August 17, 2026 at 11:00 PM

Director, Senior Projects – Global Payment Operations

Corpay is currently looking to hire a Director, Senior Projects within our Global Operations department. This position falls under our Cross-Border line of business.Coming from a background in Financial Services and specifically with complex global payment operations, you will be working on a number of high profile improvement projects within the operations team. This is a high-profile role that will report directly to the SVP, Global Operations and works and collaborates cross-functionally across the global business.

How We Work

As a Director, Senior Projects, Corpay will set you up for success by providing:

• Assigned workspace in our designated Toronto office location
• Formal, hands-on training

Role Responsibilities

The responsibilities of the role will include:

• Ensuring the timely delivery of projects, that meet or exceed the agreed-upon metrics and/or goals
• Acting as a key driver for change within the business units aligned to supporting project execution and toll-gating
• Helping all impacted departments to learn, understand, and grow with the transformation
• Conducting in-depth analyses, including data collection, data analyses, and synthesis of data to generate key insights for projects
• Developing presentations for senior management to facilitate discussions on project or program progress, results and any additional assistance needed from them
• Generating insights based on tools including (but not limited to) customer interviews, market research, discussions with subject matter experts, focus groups, and surveys
• Ensuring disciplined, data-driven, well-documented approaches to improving end-to-end operational performance led by voice of the customer
• Quantifying impact of projects on financials, productivity, customer experience and compliance
• Promoting a risk-aware culture; ensure efficient and effective risk and compliance management practices by adhering to required standards and processes
• Developing and maintain positive relationships with senior leadership

Qualifications & Skills

• Bachelor’s degree in Business, Finance, or related field
• At least 7 years of experience in leading operational teams and/or client management function
• Experience in change management and stakeholder management
• Strong oral and written communication, interpersonal, presentation and organization skills
• Ability to effectively communicate with all levels of staff, management, and senior leadership
• Highly motivated to take ownership and drive initiatives with minimal direction
• Capacity to think strategically and innovatively
• Comprehensive Benefits Package including, Medical, Dental, Vision and Paramedical benefits, as of day one
• Optional company match RRSP program
• Virtual fitness classes offered company-wide
• Robust PTO offerings including major holidays, vacation, sick, personal, and volunteer time
• Employee discounts with major providers (i.e. wireless, gym, car rental, etc.)
• Philanthropic support with both local and national organizations
• Fun culture with company-wide contests and prizes

Pay Transparency

This salary range is provided for locations which require such disclosure. Where a position or applicant may fall in a particular wage range depends on a number of factors including but not limited to skill sets, experience, training, licenses and certifications (if applicable), and other business and organization needs. The disclosed range has not been adjusted for the applicable geographic markets. At Corpay it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions depend on the facts and circumstances of each case. The estimate of the minimum and maximum salary range is $110,000 - $150,000 CAD plus an annual bonus.

#LI-Corpay

#LI-AM1

About Corpay

Corpay is a global technology organization that is leading the future of commercial payments with a culture of innovation that drives us to constantly create new and better ways to pay. Our specialized payment solutions help businesses control, simplify, and secure payment for fuel, general payables, toll and lodging expenses. Millions of people in over 80 countries around the world use our solutions for their payments.

At Corpay, we are committed to fostering an inclusive and respectful workplace where employees are valued for their diverse perspectives, experiences, and contributions. We believe that diversity, equity, and inclusion strengthen our teams, drive innovation, and support our continued success globally.

As part of our hiring process, offers of employment may be subject to the successful completion of pre-employment screening conducted by an authorized third-party provider, in accordance with applicable laws and Corpay policies. Screening requirements may include employment references, identity verification, criminal record checks, financial or sanctions screening, and other background checks relevant to the role and permitted by local law.

Notice to Recruitment Agencies and Search Firms:

Corpay does not accept unsolicited resumes from agencies or search firms without a valid written agreement in place. Any unsolicited candidate submissions will become the property of Corpay, and no fees will be paid related to such submissions.

Corpay is committed to providing equal employment opportunities to all applicants and employees. Employment decisions are made without regard to race, color, religion, sex (including pregnancy), gender, gender identity or expression, sexual orientation, national origin, ancestry, age, disability, marital status, genetic information, military or veteran status, or any other characteristic protected by applicable law. Corpay is committed to fostering an inclusive workplace where individuals are respected and valued for their diverse perspectives, experiences, and contributions. If you require reasonable accommodation during any part of the application or interview process, please notify a representative of the Human Resources Department.

Use of Artificial Intelligence in Hiring

Corpay may use artificial intelligence (AI) and other technology-enabled tools to support certain aspects of the recruitment process, such as application screening, candidate assessment, or interview scheduling. These tools are designed to enhance efficiency, consistency, and fairness throughout the hiring process. AI tools do not make final hiring decisions. All employment decisions involve human review. Corpay is committed to the responsible use of AI, including appropriate oversight and safeguards designed to support fair and unbiased outcomes.

Corpay is committed to fair, equitable, and transparent compensation practices. Compensation decisions are based on objective, job-related factors including skills, experience, qualifications, and market benchmarks. Where required by applicable law, salary or compensation ranges will be included in the job posting or provided prior to the interview process, where required by applicable law. Additional compensation elements such as bonuses, incentives, benefits, or variable pay may apply where applicable.

121 King St W, Toronto, ON M5H 3T9, Canada