Director, Stakeholder Engagement and Experience

Jobtailor; Ottawa; On-site; CAD 110,000 - 170,000; Full time

Job summary

Jobtailor in Ottawa is seeking a senior leader to design and deliver a best-in-class stakeholder experience across events, sponsorships, tenancy, and onsite activations. You will lead placemaking at Bayview Yards using storytelling, technology, and programming to drive revenue and partnerships.

You will manage a multidisciplinary team, nurture partnerships, and use data to shape annual plans and funding proposals, while fostering an inclusive onsite ecosystem.

Qualifications

• Degree in Business, Marketing, Fundraising, Tourism & Hospitality, or related field, or equivalent leadership experience
• 7+ years of senior-level experience in innovation, economic development, major events, corporate and strategic partnerships, or placemaking
• Documented success in revenue generation and sponsorship development, representing deals from $100K to $3M+
• 5+ years leading and mentoring dynamic teams in tech-driven or community-focused organizations
• Passion for trendspotting, user experience design, and reimagining inspiring spaces
• Outstanding interpersonal, negotiation, and communication skills
• Experience with contracts, budgeting, negotiation, and stakeholder reporting
• Ability to collect, interpret, and analyze data for decision-making
• Ability to balance brand, audience needs, and strategic priorities
• Ability to remain calm under pressure and make sound decisions in fast-paced environments
• Appreciation for DEI, creative placemaking, and integrating arts, technology, and culture
• Strong writing and presentation skills in English
• French considered a strong asset

Responsibilities

• Design and deliver an end-to-end stakeholder experience across events, tenancy, sponsorships, and onsite activations
• Lead placemaking strategy at Bayview Yards using storytelling, design, technology, and programming
• Develop and execute an integrated sponsorship and partnership strategy
• Drive earned revenue growth through sponsorships, space usage, events, tenancy, and value-added services
• Build, manage, and steward strategic partner relationships, including sponsorship fulfillment and reporting
• Foster an inclusive onsite innovation ecosystem through events and community programming
• Connect internal teams and external stakeholders to align goals and ensure consistent stakeholder experiences
• Lead and empower a multidisciplinary team across experience, partnerships, sponsorships, and corporate events
• Serve as coach, ambassador, and senior representative for staff, VIPs, partners, and stakeholders
• Use data, insights, and community feedback to shape annual plans, KPIs, and funding proposals
• Oversee tenant relations, contracting, and fulfillment
• Perform other duties as assigned by the manager

Skills

Stakeholder Experience Design

Revenue Generation

Sponsorship Development

Team Leadership

Data Analysis

Education

Degree in Business, Marketing, Fundraising, Tourism & Hospitality, or related field

Tools

Contract Management

Budgeting

Negotiation

Event Planning

Sponsorship Fulfillment

KPI Development

Community Programming

Placemaking Strategy

User Experience Design

Trendspotting

Job description

• Design and deliver a best-in-class, end-to-end stakeholder experience across events, tenancy, sponsorships, and onsite activations.


• Lead placemaking strategy at Bayview Yards using storytelling, design, technology, and programming.


• Develop and execute an integrated sponsorship and partnership strategy.


• Drive earned revenue growth through sponsorships, space usage, events, tenancy, and value-added services.


• Build, manage, and steward strategic partner relationships, including sponsorship fulfillment and reporting.


• Foster an inclusive onsite innovation ecosystem through events and community programming.


• Connect internal teams and external stakeholders to align goals and ensure consistent stakeholder experiences.


• Lead and empower a multidisciplinary team across experience, partnerships, sponsorships, and corporate events.


• Serve as coach, ambassador, and senior representative for staff, VIPs, partners, and stakeholders.


• Use data, insights, and community feedback to shape annual plans, KPIs, and funding proposals.


• Oversee tenant relations, contracting, and fulfillment.


• Perform other duties as assigned by the manager.

Requirements

• Degree in Business, Marketing, Fundraising, Tourism & Hospitality, or related field, or equivalent leadership experience


• 7+ years of senior-level experience in innovation, economic development, major events, corporate and strategic partnerships, or placemaking


• Documented success in revenue generation and sponsorship development, representing deals from $100K to $3M+


• 5+ years leading and mentoring dynamic teams in tech-driven or community-focused organizations


• Passion for trendspotting, user experience design, and reimagining inspiring spaces


• Outstanding interpersonal, negotiation, and communication skills


• Experience with contracts, budgeting, negotiation, and stakeholder reporting


• Ability to collect, interpret, and analyze data for decision-making


• Ability to balance brand, audience needs, and strategic priorities


• Ability to remain calm under pressure and make sound decisions in fast-paced environments


• Appreciation for DEI, creative placemaking, and integrating arts, technology, and culture


• Strong writing and presentation skills in English


• French considered a strong asset

Core Competencies

Demonstrates expertise in stakeholder experience design, revenue generation through sponsorships, and strategic partnership development. Proven ability to lead multidisciplinary teams and utilize data-driven insights for decision-making in fast-paced environments.

Highest-signal resume keywords

• Stakeholder Experience Design


• Revenue Generation


• Sponsorship Development


• Team Leadership


• Data Analysis

ATS Optimization Keywords

Hard Skills

• Contract Management


• Budgeting


• Negotiation


• Event Planning


• Sponsorship Fulfillment


• KPI Development


• Community Programming


• Placemaking Strategy


• User Experience Design


• Trendspotting

Soft Skills

• Interpersonal Skills


• Communication Skills


• Negotiation Skills


• Mentoring


• Decision-Making

Industry Keywords

• Economic Development


• Corporate Partnerships


• Community Engagement


• Diversity, Equity, and Inclusion


• Arts Integration


• Technology Integration


• Tourism and Hospitality