Director, Research Services Strategy & Growth

Walmart Canada; Mississauga; On-site; CAD 150,000 - 210,000; Full time

Job summary

Walmart Data Ventures in Mississauga, ON is seeking a Director to lead a significant area of Research Services, focusing on talent development, client experience, and research excellence as we scale. You will shape strategy, drive growth and ensure cross-functional alignment with DIY, flexible, and full-service models.

You will build and coach a high-performing team, collaborate with Sales, Account Management, Product and Strategy, and translate business priorities into actionable plans while

Qualifications

• 15+ years in consumer or market research, including client-facing roles.
• 5+ years leading managers/teams with multiple levels of responsibility.
• Experience leading a significant business, client portfolio or research function.
• Deep expertise in quantitative and/or qualitative research and storytelling.
• Experience with workforce planning and building organizational capability.
• Strong track record influencing cross-functional stakeholders across boundaries.
• Excellent bilingual English and French written, verbal and presentation skills.

Responsibilities

• Lead a significant area of the Research Services business, setting direction and tradeoffs across client needs and talent.
• Shape commercial strategy with Sales and Account Management to drive sustainable growth and client value.
• Coach and develop a high-performing team of leaders and researchers.
• Operate with an enterprise mindset to strengthen Research Services and Scintilla.
• Identify systemic issues and develop scalable solutions for better collaboration and impact.
• Plan talent and workforce needs, shaping hiring and succession for growth.
• Maintain high research quality and client experience as a senior advisor on complex engagements.
• Build partnerships across Account Management, Product, Strategy and other teams.
• Translate priorities into clear direction and align leaders on what matters most.
• Understand the broader client landscape to inform commercial priorities and investments.
• Evolve organization structure, processes and ways of working as the company scales.
• Champion a one-team culture across Research Services and drive cross-team knowledge sharing.

Skills

Consumer insights

People leadership

Enterprise mindset

Commercial strategy

Cross-functional partnerships

Education

Bachelor’s degree in relevant field

Job description

Walmart Data Ventures in Mississauga, ON is seeking a Director to lead a significant area of Research Services, focusing on talent development, client experience, and research excellence as we scale. You will shape strategy, drive growth and ensure cross-functional alignment with DIY, flexible, and full-service models.

You will build and coach a high-performing team, collaborate with Sales, Account Management, Product and Strategy, and translate business priorities into actionable plans while