Director, RBC Bank Fraud Strategy

RBC; Toronto; On-site; CAD 100,000 - 140,000; Full time

Benefits offered by this job

Total Rewards Program

Leaders who support your development

Make a difference and lasting impact

Job summary

RBC is seeking a Fraud Risk Manager in Toronto to lead development and implementation of comprehensive fraud management strategies across products and channels. You will collaborate with Fraud Management and Lines of Business partners to balance fraud loss, client experience, and cost with risk appetite.

You will analyze data, present to senior leadership, and drive large transformation initiatives with stakeholders across Canada and globally.

Qualifications

• 3+ years in risk management, product, or channel roles.
• Excellent communication skills; experience presenting to executive audiences.
• Banking industry experience with product knowledge.
• Ability to tackle complex problems and propose creative alternatives.
• Strong analytical skills to source, analyze, and summarize data.
• Proven ability to develop processes using creative analytical, problem solving.
• Proficiency in MS Excel and PowerPoint; highly organized; multitask.
• Professional written and oral communication skills.

Responsibilities

• Be the trusted advisor to business partners and assess current and emerging fraud risks to develop and implement strategic plans that support business transformation.
• Offer subject matter expertise on large scale transformation initiatives to ensure the right controls are implemented to balance fraud risk and client experience.
• Provide Senior Management and Business partners with timely updates on fraud loss savings, performance against risk appetite and ongoing risks.
• Conduct data analysis to support business case development for technology or FTE investment.
• Identify and execute opportunities to optimize the balance across risk pillars while managing a prioritized backlog of ideas.
• Stay apprised of production and operations strategies and assess best-in-class fraud mitigation strategies and technologies.
• Communicate and interact with RBC partners and employees across Canada and worldwide.

Skills

Risk management experience

Executive communication

Analytical thinking

Data analysis

Financial services experience

MS Excel

PowerPoint

Tools

MS Excel

PowerPoint

Job description

What is the Opportunity?

You will be responsible for the development and implementation of Fraud Management strategies for RBC Bank, across all products and channels. You will achieve this objective by monitoring the current landscape, collaborating within Fraud Management and externally with Lines of Business partners. You will look to achieve a balance between fraud loss, client experience, operational cost and risk appetite. Further, you will support large transformational initiatives through thought leadership, risk identification and collaboration with internal stakeholders.

What will you do?

• Be the trusted advisor to business partners and assess current and emerging fraud risks to develop and implement strategic plans that support business transformation.
• Offer subject matter expertise on large scale transformation initiatives to ensure the right controls are implemented both within RBC Bank and the industry to create a seamless client experience balanced against fraud risk.
• Provide Senior Management and Business partners with timely updates on fraud loss savings, performance against risk appetite and any ongoing risks.
• Conduct data analysis to support business case development for technology or FTE investment.
• Work collaboratively to identify and execute against opportunities to optimize the balance across the risk pillars, while managing a prioritized backlog of ideas.
• Stay apprised of production and operations strategies and objectives, and conduct research to assess best in class fraud mitigation strategies and technologies.
• In this role, you will communicate and interact frequently with RBC partners and/or employees located across Canada and/or worldwide.

What must you have to succeed?

Must-haves

• 3+ years’ experience in a risk management, product or channel role
• Excellent communication skills, experience presenting to executive audiences
• Financial services industry experience with banking product knowledge
• Ability to work on problems of complex and diverse scope, and identify creative alternatives
• Strong analytical skills and critical thinking with a proven ability to source, analyze and summarize transactional and financial data
• Demonstrated skill in developing processes, using creative analytical, problem solving skills.
• Proficiency in MS Excel and PowerPoint and highly organized with ability to multitask and shift priorities.
• Professional written and oral communication skills

Nice-to-have

• Project Management or Consulting experience

What’s in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

• A comprehensive Total Rewards Program
• Ability to make a difference and lasting impact
• Leaders who support your development

Job Skills

Ethical Business, Fraud Risk Management, Matrix Management, Operational Risks, Performance Management (PM), Risk Management, Stewardship

Additional Job Details

Address:

RBC WATERPARK PLACE, 88 QUEENS QUAY W:TORONTO

City:

Toronto

Country:

Canada

Work hours/week:

37.5

Employment Type:

Full time

Platform:

PERSONAL & COMMERCIAL BANKING

Job Type:

Regular

Pay Type:

Salaried

Posted Date:

2026-09-21

Application Deadline:

2026-10-05

Note:

Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Our Employment Opportunities

At RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC. We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

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RBC is presently inviting candidates to apply for this existing vacancy. Applying to this posting allows you to express your interest in this current career opportunity at RBC. Qualified applicants may be contacted to review their resume in more detail.