Director Project Management

Dynata; Ontario; Remote; CAD 90,000 - 120,000; Full time

Job summary

A leading company in the market research field seeks a Director of Project Management to oversee team leaders and ensure client satisfaction. This fully remote role involves managing team performance, client relationships, and implementing process improvements, offering growth opportunities in an inclusive environment.

Benefits

Work-life balance

Medical benefits

Retirement matching

Generous paid time off

Learning Management System access

Qualifications

• At least 5 years of recent experience in quantitative online and digital market research.
• At least 2 years of progressive management experience in complex market research.
• 5+ years project management experience.

Responsibilities

• Manage team workload and help find additional support as needed.
• Actively monitor and update key performance indicators.
• Provide timely performance assessments and feedback to foster growth.

Skills

Managerial knowledge

Industry issue knowledge

Supervisory skills

Job description

Director Project Management page is loaded

Director Project Management

Apply remote type Fully Remote locations Home Office - ON, Canada Remote – Ontario time type Full time posted on Posted 27 Days Ago job requisition id REQ12242

RESPONSIBILITIES:

Responsible for the management of their Team Leaders and the project managers under their supervision.

Manage team workload and assignment flow to PMs, helping to find additional support when needed, offering available time when they have it, and helping to identify coverage as needed.

Help manage client relationships for the team’s client accounts.

Consistently meet client expectations for delivering market research data and services.

Actively monitor and update the management team with key performance indicator data.

Identify, seek, and provide world-class training for team members in a rapidly changing environment.

Monitor and proactively communicate with internal and external clients regarding team milestones, hurdles, etc.

Allocate manageable goals to employees based on team needs, interests, and development needs.

Providing their staff leaders with timely, fair, and measured performance assessments and feedback to foster growth.

Reward and recognize performance as appropriate.

Communicate department and company strategy and direction regularly to teams so they can help drive success.

Share knowledge and best practices within Client Services to develop team members and ensure Dynata Client Services is best in class.

Contributing improvements to existing processes and proposing new process improvement ideas. Communicate with senior leadership on observed trends or other ongoing concerns facing the team that require higher-level involvement for resolution.

Responsible for team engagement activities, help in meeting individual targets (quarterly, half-yearly, and yearly), as well as being responsible for the career development plan for team members.

SKILLS:

Managerial knowledge of specific department or function.

Knowledge of relevant industry issues.

Understanding of relationships that exist between all relevant groups within the company or related functions.

Supervisory knowledge and skills.

EXPERIENCE

At least 5 years of recent experience in quantitative online and digital market research experience, including competence in research and survey design, sampling, and consultation.

At least 2 years of progressive management experience of complex market research operational functions in matrixed environments.

5+ years of experience in business environment.

5+ years project management experience.

BENEFITS:

Work-life balance

Medical benefits, Retirement matching

Generous paid time off

Learning Management System available through the Intranet providing free access to nearly 500 online training modules and personal development programs

Dynata offers their new colleague the opportunity to work in an open and global culture, where they welcome feedback and ideas from their colleagues. You will be working in a challenging and inspiring environment with talented colleagues from all over the world.

We have great opportunities for growth and professional development.

And much more!

At Dynata, we are committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of our customers and communities in which we live and serve. Dynata welcomes and encourages applications from people with disabilities. We are committed to an inclusive work culture for all our employees. Accommodations by request can be made for all aspects of the selection process.

Dynata is also an affirmative action employer OE/Minority/Female/Veteran/Disabled/Sex/Sexual Orientation/Gender Identity or Expression/Race/Color/National Origin/Age/Religion/Genetic Information/Marital Status/Height/Weight or any other legally protected category defined by applicable federal state or local laws and ordinances, so as to further the principles of equal employment opportunity.

About Us

Dynata is one of the world’s leading single providers of first-party data contributed by people who opt-in to member-based panels that the company manages and maintains. With a reach that encompasses 60+ million people globally and an extensive library of individual profile attributes collected through surveys, Dynata is the cornerstone for precise, trustworthy quality data. The company has built innovative data services and solutions around this core asset to bring the voice of the individual to the entire marketing spectrum, from market research to marketing and advertising. Dynata serves nearly 6,000 market research agencies, media and advertising agencies, consulting & investment firms and healthcare and corporate customers in the Americas, Europe, and Asia-Pacific.